ZipRecruiter

Log In

2

Remote Chat Support Jobs in Webster, MA (NOW HIRING)

next page

Showing results 1-20

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Webster, MA

Remote Chat Support information

See Webster, MA salary details

$14

$26

$46

How much do remote chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote chat support in Webster, MA is $26.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.38 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Webster, MA?

For Remote Chat Support jobs in Webster, MA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Webster, MA look for?

The top searched job categories for Remote Chat Support jobs in Webster, MA are:

What cities near Webster, MA are hiring for Remote Chat Support jobs?

Cities near Webster, MA with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Webster, MA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,099 per year, or $27 per hour.

Remote Mental Health Counselor - Full-Time Opportunity

LifeLong Health Care Inc.

Worcester, MA • Remote

$50K - $66K/yr

Full-time

Medical, Dental, Vision

Posted yesterday

New

Job description

Position Overview

LifeLong Health Care Inc. is seeking a dedicated and compassionate Remote Mental Health Counselor to join our dynamic team in Worcester, Massachusetts. In this full-time position, you will provide ethical and individualized mental health counseling to patients primarily through virtual platforms. Your role will significantly impact the lives of low-acuity adults looking to enhance their mental well-being and develop effective coping strategies.

About the Organization

At LifeLong Health Care Inc., we are committed to delivering high-quality outpatient mental health services in a supportive and inclusive environment. Our mission is to empower individuals facing mental health challenges, providing them with the tools and resources needed for recovery and growth. We prioritize a team-based approach, where every member contributes to our collective goal of fostering lasting mental wellness.

Work Environment
  • This is a fully remote position, allowing you to work from the comfort of your own home.
  • You will engage with clients over video chat, offering flexibility in your work schedule.
  • Full-time counselors are expected to work over 30 hours per week, while part-time options are available for those seeking to work more than 5 hours per week.
  • We support a balanced work-life integration and encourage counselors to set their own hours according to their personal schedules.
Key Responsibilities
  • Deliver personalized mental health counseling services via video chat to meet the unique needs of each client.
  • Conduct ongoing assessments, developing comprehensive and tailored treatment plans aimed at promoting emotional health and well-being.
  • Facilitate skill-building sessions focused on enhancing clients' coping, problem-solving, and communication abilities.
  • Maintain accurate and concise documentation of interactions, progress, and treatment plans, while minimizing paperwork to allow for more direct client engagement.
  • Utilize our easy-to-navigate counseling platform to ensure a seamless experience for both counselors and clients.
Patient Population / Client Focus

The primary client demographic consists of stable, low-acuity adults seeking mental health support. These individuals may face various challenges such as anxiety, mild depression, stress management, and life adjustments. Your role will be crucial in helping them build resilience and maintain their mental well-being.

Qualifications
  • A Master’s degree or higher in a relevant field such as Social Work, Mental Health Counseling, Marriage and Family Therapy, or Psychology.
  • Possession of a valid and current state licensure as LMHC, LMFT, LICSW, or PsyD, enabling independent practice without supervision.
  • Proven track record of ethical practice with no disciplinary actions against your license.
  • Strong interpersonal skills, empathy, and a commitment to patient care.
  • Proficient computer skills, including familiarity with telehealth systems and reliable internet connectivity.
Preferred Experience
  • Experience working with adults in a telehealth environment.
  • Understanding of evidence-based therapeutic modalities suited for low-acuity conditions.
  • A background in developing and implementing treatment plans tailored to diverse client needs.
Compensation and Benefits
  • Annual salary range between USD 90,000 - 100,000, commensurate with experience and the number of hours worked.
  • A sign-on bonus is available for qualified candidates to support your onboarding.
  • Receive weekly direct deposits to streamline your financial planning.
  • Health insurance coverage, including medical, dental, and vision benefits.
  • Onboarding can be completed in as little as three days, facilitating a quick transition into your new role.
Career Growth Opportunities

LifeLong Health Care Inc. promotes professional development and career advancement. You will have the opportunity to pursue additional certifications, specialized training, and leadership roles within the company as we expand our services. We value innovation and encourage our counselors to contribute to service improvement initiatives.

Why Join Our Team

Joining LifeLong Health Care Inc. means becoming part of a passionate and supportive community dedicated to transforming lives through mental health care. Our remote work environment allows for flexibility while ensuring you remain connected with a wide network of colleagues and clients. We pride ourselves on providing a supportive atmosphere where your skills and contributions are recognized and valued.

Application Information

If you are a qualified professional who is eager to make a difference in the lives of others, we invite you to apply with your CV today! Become part of a compassionate team dedicated to enhancing mental health services for our community.

Apply