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Remote Chat Support Jobs in Saugus, MA (NOW HIRING)

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Remote Chat Support information

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$14

$26

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How much do remote chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote chat support in Saugus, MA is $26.47, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $28.85 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Saugus, MA?

The most popular types of Chat Support jobs in Saugus, MA are:

What are popular job titles related to Remote Chat Support jobs in Saugus, MA?

For Remote Chat Support jobs in Saugus, MA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Saugus, MA look for?

The top searched job categories for Remote Chat Support jobs in Saugus, MA are:

What cities near Saugus, MA are hiring for Remote Chat Support jobs?

Cities near Saugus, MA with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Saugus, MA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $55,056 per year, or $26.5 per hour.

Remote Licensed Mental Health Counselor (LMFT, LICSW, LMHC)

Blossoming Young Minds Mental Healthcare Pte. Ltd

Boston, MA • Remote

Full-time

Posted 4 days ago


Job description

Position Overview

Blossoming Young Minds Mental Healthcare Pte. Ltd is currently seeking dedicated and compassionate Licensed Mental Health Counselors to join our vibrant and expanding team. This is a full-time, remote position that offers an annual salary ranging from USD 90,000 to 104,000, along with a sign-on bonus to welcome you aboard.

About the Organization

At Blossoming Young Minds, we believe that mental health care should be accessible, high-quality, and tailored to each individual's unique needs. Our growing network is committed to employing various licensed mental health providers, including those with LMFT, LICSW, LMHC, and PsyD credentials. With a focus on integrity and compassion, we aim to support our therapists in their professional journey while enhancing the lives of our clients.

Work Environment

This remote counseling position allows you to work from the comfort of your own home, with flexible scheduling tailored to your availability. As a member of our outpatient office team, you will utilize our user-friendly counselor portal that simplifies administrative tasks, enabling you to devote more time to client care. You will engage in video consultation, working with a diverse client base in a supportive and inclusive workplace.

Key Responsibilities
  • Conduct ethical and empathetic individual counseling sessions via video chat, providing a secure environment for clients to explore their thoughts and feelings.
  • Employ solution-focused therapeutic modalities to facilitate effective treatment, enabling clients to see positive changes in their mental health.
  • Design individualized treatment plans that align with each client's specific needs, employing evidence-based practices to guide their progress.
  • Foster deep insights in clients regarding their experiences, emotions, and personal relationships to promote self-awareness and growth.
  • Regularly track and evaluate progress against treatment goals, implementing necessary adjustments to ensure optimal care outcomes.
Patient Population / Client Focus

Your role will focus primarily on providing care to stable, low-acuity adults who present a diverse array of mental health concerns. These may include anxiety, mild to moderate depression, stress management, and interpersonal issues. Your expertise will be vital in guiding these individuals toward improved coping strategies and an enhanced quality of life.

Qualifications
  • A Master's degree in a counseling-related discipline such as Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A current, state-issued independent mental health counseling license (such as LMFT, LCSW, LPC, or Psychologist). Candidates with provisional licenses will not be considered.
  • No history of disciplinary action or limitation on your counseling license.
  • Outstanding interpersonal skills, exhibiting empathy and effective communication with clients.
  • Strong computer literacy with the ability to navigate virtual platforms, with reliable technology to conduct video sessions.
  • A dependable internet connection to ensure seamless client interaction.
Preferred Experience
  • Previous experience in outpatient counseling settings is preferred.
  • Experience utilizing telehealth platforms for remote therapy is advantageous.
  • A solid understanding of diverse treatment modalities that can be adapted to meet individual client needs.
  • Familiarity with electronic health records and patient documentation is beneficial.
Compensation and Benefits

We are proud to offer a competitive salary package with a range of USD 90,000 – 104,000 annually, alongside a sign-on bonus designed to support your transition into our organization. Additionally, our compensation package includes comprehensive benefits, flexible working conditions, and the opportunity to grow your practice within a supportive framework.

Career Growth Opportunities

At Blossoming Young Minds, we are committed to the professional development of our counselors. Our organization offers various opportunities for continuing education, advanced training, and specialization in emerging fields within mental health counseling. Join us, and engage in a culture that encourages personal and professional growth.

Why Join Our Team

By becoming a part of Blossoming Young Minds, you are entering a community that values your expertise and supports your career aspirations. With a focus on providing quality care and improving patient outcomes, you will have access to:

  • A flexible schedule that accommodates your personal commitments.
  • A fully remote work structure that allows you to establish a work-life balance.
  • A minimal paperwork environment, where our administrative team handles documentation, allowing you maximum time for counseling.
  • An easy-to-use counselor portal for streamlined operations, along with a steady flow of clients matched to your areas of expertise.
  • Dedicated support from our team to ensure a seamless experience in both providing and receiving mental health care.
Application Information

If you are ready to make a difference in the lives of individuals seeking support, we invite you to apply for the position of Mental Health Counselor with Blossoming Young Minds. Please submit your resume, including your qualifications and details of your current license, to join our compassionate team. We look forward to welcoming you!