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Remote Chat Support Jobs in Rio Rancho, NM (NOW HIRING)

Enova International

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Customer Service Representative (Remote)

Albuquerque, NM · Remote

$17/hr

This role is entirely remote; however, candidates must reside in the state of Illinois, Indiana ... Deliver high-quality support by handling tasks related to payment processing, creating payment ...

BCForward

Customer Service Representative

Albuquerque, NM · Remote

$19 - $19.90/hr

Remote Duration: 18+ months with possible extension Start Date: 08/24/2026 Pay Rate: $19.90/hour on ... supporting value capture and digital product delivery needs for organizations around the world.

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$13

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$42

How much do remote chat support jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for remote chat support in Rio Rancho, NM is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $26.68 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Rio Rancho, NM? The most popular types of Chat Support jobs in Rio Rancho, NM are:
What are popular job titles related to Remote Chat Support jobs in Rio Rancho, NM? For Remote Chat Support jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Rio Rancho, NM look for? The top searched job categories for Remote Chat Support jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Remote Chat Support jobs? Cities near Rio Rancho, NM with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,961 per year, or $24.5 per hour.
Customer Service Representative (Remote)

Customer Service Representative (Remote)

Enova International

Albuquerque, NM • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

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Enova International rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Enova International is hiring! We provide a pay rate of $17.00/hr, coupled with a quarterly performance bonus and various other incentive programs. This role is entirely remote; however, candidates must reside in the state of Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Iowa, Utah, Nevada, Arizona, New Mexico, Idaho, Wyoming or Wisconsin.


About the role:
Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. As a Customer Service Representative, you will participate in an in-depth 4-week training program to specialize in a specific brand. Following the completion of training, you will manage inbound calls from customers while delivering exceptional customer service.


Responsibilities:

  • Respond to incoming customer calls, addressing their questions and providing service
  • Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive education on our products and services
  • Deliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience
  • Uphold exceptional customer service standards through articulate and effective verbal and written communication
  • Keep customer accounts meticulously updated with accurate information


Requirements:

  • Experience in a call center setting is preferred
  • Proficient in phone communication and verbal skills, with a keen ability to actively listen
  • Familiarity with CRM systems and their practices
  • Customer-centric approach with adaptability to various personality types
  • Strong multitasking abilities, adept at setting priorities and managing time effectively


Benefits:

  • Health, dental, and vision insurance including mental health benefits
  • 401(k) matching plus a roth option
  • PTO & paid holidays off
  • Paid parental leave
  • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
  • Employee recognition and rewards program
  • Plus so much more!


Compensation:
The budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail at enova.com/culture


Shifts available (Central Time):

  • Must be available to work an 8-hour shift between 8:00 AM and 8:00 PM CT. Some schedules may require working one weekend day.


Start Date:

  • 8/3/2026

Company Description

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered ColossusTMplatform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.

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