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Remote Chat Support Jobs in Rensselaer, NY (NOW HIRING)

Hybrid - onsite and remote Hours: 40.0 If interested reach out directly to kimberly.spicer@sytemone.com Responsibilities * Support the New York State Department of Health Medicaid Management ...

Hybrid - onsite and remote Hours: 40.0 If interested reach out directly to kimberly.spicer@sytemone.com Responsibilities * Support the New York State Department of Health Medicaid Management ...

Hybrid - onsite and remote Hours: 40.0 If interested reach out directly to kimberly.spicer@sytemone.com Responsibilities * Support the New York State Department of Health Medicaid Management ...

Showing results 21-35

Remote Chat Support information

See Rensselaer, NY salary details

$14

$25

$44

How much do remote chat support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote chat support in Rensselaer, NY is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.17 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Rensselaer, NY?

The most popular types of Chat Support jobs in Rensselaer, NY are:

What are popular job titles related to Remote Chat Support jobs in Rensselaer, NY?

For Remote Chat Support jobs in Rensselaer, NY, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Rensselaer, NY look for?

The top searched job categories for Remote Chat Support jobs in Rensselaer, NY are:

What cities near Rensselaer, NY are hiring for Remote Chat Support jobs?

Cities near Rensselaer, NY with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Rensselaer, NY as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,791 per year, or $25.9 per hour.

Remote Licensed Mental Health Counselor (LMFT/LMHC/LCSW) - Teletherapy Specialist

Psych Bloom Recovery Clinic

Albany, NY • Remote

Full-time

Medical

Posted 2 days ago

New


Job description

Position Overview

Are you a dedicated mental health professional looking to make a profound impact on the lives of individuals across the globe? The Psych Bloom Recovery Clinic is seeking a Licensed Mental Health Counselor (LMFT, LMHC, LCSW) for a full-time remote position, dedicated to providing high-quality teletherapy services. As a teletherapy specialist, you will engage with clients in meaningful ways, helping them navigate their mental health challenges from the comfort of your own home. We believe that compassionate care can happen from anywhere, and we welcome you to join our team in this innovative approach to mental health services.

About the Organization

Psych Bloom Recovery Clinic is a forward-thinking outpatient facility based in Albany, New York, focused on enhancing mental health care delivery through advanced telehealth technologies. Our mission is to provide accessible, effective, and holistic mental health services to individuals seeking support. We pride ourselves on fostering a collaborative environment where therapists can engage with one another and contribute their unique expertise to enhance patient care.

Work Environment

This position is fully remote, allowing you the flexibility to work from your home office while maintaining work-life balance. As a member of our remote team of mental health professionals, you will leverage modern digital tools to connect with clients, including secure video conferencing software and electronic documentation systems. Our virtual meetings and webinars promote continuous professional development and team collaboration, ensuring you remain connected with peers despite the physical distance.

Key Responsibilities
  • Conduct thorough initial assessments of clients using specialized teletherapy software, ensuring that each individual's unique needs are understood and addressed.
  • Facilitate one-on-one therapy sessions via secure video calls, utilizing evidence-based therapeutic techniques that are tailored to the online format, such as cognitive-behavioral therapy and mindfulness practices.
  • Maintain detailed and accurate electronic patient records, documenting session progress, treatment plans, and client feedback in our electronic health record (EHR) system.
  • Engage in regular team meetings and case discussions through conference calls or virtual chat platforms to ensure coordinated and effective care for shared clients.
  • Participate in ongoing educational opportunities to stay updated on best practices in telehealth counseling and contribute insights toward enhancing clinic operations and patient experiences.
Patient Population / Client Focus

Your role will focus on a diverse range of clients seeking support for anxiety, depression, relationship issues, and trauma-related concerns, among other mental health challenges. You will have the opportunity to work with individuals from various backgrounds and demographics, enhancing your ability to deliver culturally competent care. Your compassionate approach will be central to building trusting relationships that foster healing and growth.

Qualifications
  • A master's degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or a related field is required.
  • You must hold an active, unrestricted license as a Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW).
  • Experience in practicing independently without supervision is essential.
  • Exceptional interpersonal skills, a strong empathic presence, and a commitment to client welfare.
  • Demonstrated proficiency in using technology for teletherapy and documentation.
Preferred Experience
  • Experience with telehealth platforms and EHR systems is an advantage.
  • Familiarity with evidence-based treatment modalities relevant to a remote counseling setting.
  • A background in working with a varied client demographic is a plus.
Compensation and Benefits

We offer a competitive salary range of USD 52,000 to 70,000 per year, commensurate with experience and hours worked. Our benefits package for full-time counselors includes health insurance, healthcare options, and weekly direct deposit of your salary. We value our team members’ well-being and are committed to providing the support necessary for their personal and professional growth.

Career Growth Opportunities

At Psych Bloom Recovery Clinic, we are dedicated to the professional development of our team members. As part of an innovative and supportive work environment, you will have opportunities for continued education, specialized training, and potential advancement within the organization. Your feedback and contributions are valued, and we are committed to creating pathways for your career progression.

Why Join Our Team

If you're passionate about making a positive impact on clients' lives through compassionate care, and if you appreciate the flexibility and innovation of remote work, Psych Bloom Recovery Clinic is the right fit for you. Join us in transforming mental health care delivery through teletherapy, all while experiencing the support and camaraderie of our dedicated team.

Application Information

If you are ready to embark on a fulfilling career that combines your expertise with the convenience of teletherapy, we encourage you to apply today. Onboarding can be completed in as little as three days, so you can start making a difference swiftly. Submit your resume and cover letter to join the Psych Bloom Recovery Clinic family!