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Remote Chat Support Jobs in Poughkeepsie, NY (NOW HIRING)

Remote Chat Support information

See Poughkeepsie, NY salary details

$14

$25

$44

How much do remote chat support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote chat support in Poughkeepsie, NY is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $28.03 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Poughkeepsie, NY?

The most popular types of Chat Support jobs in Poughkeepsie, NY are:

What are popular job titles related to Remote Chat Support jobs in Poughkeepsie, NY?

For Remote Chat Support jobs in Poughkeepsie, NY, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Poughkeepsie, NY look for?

The top searched job categories for Remote Chat Support jobs in Poughkeepsie, NY are:

What cities near Poughkeepsie, NY are hiring for Remote Chat Support jobs?

Cities near Poughkeepsie, NY with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Poughkeepsie, NY as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $53,528 per year, or $25.7 per hour.

Fully Remote Licensed Mental Health Counselor (LMFT, LPCC, LCSW)

Healing Mind Behavioral Clinic

Carmel, NY • Remote

Full-time

Posted 8 days ago


Job description

Position Overview

Healing Mind Behavioral Clinic is seeking dedicated and compassionate Licensed Mental Health Counselors to join our innovative teletherapy network. As a fully remote counselor, you will have the flexibility to work full-time or part-time, providing mental health services from the comfort of your own home. This role is essential for connecting with clients who seek emotional and psychological support through a modern, virtual platform.

About the Organization

At Healing Mind Behavioral Clinic, we are committed to transforming traditional mental health care into a more accessible format through telehealth. Our clinic prioritizes the well-being of both clients and therapists, aiming to bridge the gap between traditional therapy settings and the growing demand for remote mental health services. We facilitate a supportive environment where licensed practitioners can thrive while making a meaningful impact in the lives of others.

Work Environment

This role is entirely remote, allowing you to choose your work hours and create a schedule that fits your lifestyle. You will engage with clients through a secure, user-friendly online therapy platform, giving you the tools necessary to conduct video consultations, chat sessions, and manage your private practice efficiently. Our outpatient office environment fosters collaboration and support among therapists while maintaining the flexibility of working from anywhere.

Key Responsibilities
  • Conduct scheduled counseling sessions with clients via video chat, fostering a safe space for open dialogue.
  • Encourage clients to explore their emotions and experiences, helping them articulate their thoughts and feelings.
  • Assist clients in setting realistic and attainable therapeutic goals to facilitate personal growth and healing.
  • Monitor and assess client progress throughout their treatment plans, making adjustments as needed to ensure optimal outcomes.
  • Identify and address any behaviors that may hinder recovery, providing strategies for coping and resilience.
  • Advise clients on effective coping mechanisms and healthy lifestyle choices that support their mental health.
Patient Population / Client Focus

The clients you serve through Healing Mind Behavioral Clinic are primarily stable adults seeking psychological support. They are screened prior to engagement, ensuring you work with individuals who align with your specialization. This demographic allows for focused therapeutic interventions in a low-acuity environment, enhancing the overall therapeutic relationship and improving client outcomes.

Qualifications
  • Possession of a Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A current, unrestricted license to practice independently as one of the following: LMFT, LPCC, or LCSW.
  • Effective communication skills, with the ability to establish rapport and trust with clients.
  • Strong interpersonal skills, demonstrating empathy and a supportive nature towards clients.
  • Proficient computer skills and ability to navigate virtual therapy platforms effectively.
  • No disciplinary actions or provisional licenses; must be fully licensed to practice.
Preferred Experience

While all qualified candidates are encouraged to apply, preference will be given to those with prior telehealth experience or specific knowledge in trauma-informed care, cognitive-behavioral therapy, or other therapeutic modalities that may benefit our diverse client base. Experience with remote client engagement and digital documentation is also advantageous.

Compensation and Benefits
  • Competitive salary ranging from USD 80,000 to 100,000 per year, commensurate with experience.
  • Attractive sign-on bonus as part of our commitment to bringing top talent into our network.
  • Weekly direct deposit for reliable income flow.
  • Full-time counselors receive a monthly healthcare stipend to support their health and wellness.
  • Minimal administrative responsibilities, allowing you to focus completely on client care, as we handle client acquisition, billing, and documentation.
Career Growth Opportunities

At Healing Mind Behavioral Clinic, we believe in investing in our employees' professional growth. You will have the opportunity to participate in ongoing training, attend workshops, and engage in peer support networks that encourage the latest practices in mental health counseling. This environment not only enhances your skills but also contributes significantly to career advancement within the telehealth sector.

Why Join Our Team
  • Flexibility: Design your work schedule to meet your personal and professional needs.
  • Unlimited Referrals: Our dedicated client acquisition team ensures you have a steady stream of clients, allowing you to focus on delivering high-quality mental health care.
  • Community of Support: Join a network of fellow therapists who share your passion for helping others and collaborate effectively in a remote environment.
  • Efficient Onboarding: Our onboarding specialists will guide you through a streamlined process, preparing you to see clients in as little as one day!
Application Information

Ready to make a difference in the lives of those seeking mental health support? Apply today by submitting your resume to join the Healing Mind Behavioral Clinic teletherapy network. Together, we can provide essential care to individuals in need while enjoying the benefits of a flexible and rewarding career.