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Remote Chat Support Jobs in Reading, MA (NOW HIRING)

Progress

Financial Analyst II

Burlington, MA · On-site +1

$80K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Preference will be given to local candidates, but we will consider remote candidates based in the ... Lead and support special financial projects, strategic initiatives, and ad hoc reporting as needed

circa

Regional Specification Manager

Boston, MA · Remote

$100K - $111K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support to them and the specification and commercial marketplace. * Manage the lifecycle of ... chat and phone Compensation Range: $100,000 - $111,000 #LI-Remote

Interra Health

Senior Implementation Specialist

Boston, MA · Remote

$104K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support in the development and documentation of processes and best practices to provide support for ... Respond to customer queries in a timely and accurate way, via phone, email, or chat * Maintain ...

Aprio

Senior Associate, Compliance as a Service

Dedham, MA · On-site +1

$80K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Lead and support multiple low to moderately complex managed security compliance engagements ... Communicate effectively in email, chat, meetings, and other professional settings. Never forget to ...

DataRobot

Agentic AI Intern

Boston, MA · Remote

  • Medical

  • Dental

  • Vision

... support ticket lifecycle management (categorization, diagnosis, routing, status updates, and ... This is a fully remote position. The program runs approximately 6 months. WHAT YOU'LL DO: * Build ...

DataRobot

Agentic AI Intern

Boston, MA · Remote

  • Medical

  • Dental

  • Vision

... support ticket lifecycle management (categorization, diagnosis, routing, status updates, and ... This is a fully remote position. The program runs approximately 6 months. WHAT YOU'LL DO: * Build ...

Interra Health

Implementation Specialist

Boston, MA · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a customer facing member of the Support Team, the Implementation Specialist serves a key role as ... Respond to customer queries in a timely and accurate way, via phone, email, or chat * Maintain ...

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Showing results 41-60

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Reading, MA

Remote Chat Support information

See Reading, MA salary details

$15

$27

$47

How much do remote chat support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote chat support in Reading, MA is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $29.95 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Reading, MA?

For Remote Chat Support jobs in Reading, MA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Reading, MA look for?

The top searched job categories for Remote Chat Support jobs in Reading, MA are:

What cities near Reading, MA are hiring for Remote Chat Support jobs?

Cities near Reading, MA with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Reading, MA as of August 2026, with employment types broken down into 74% Full Time, 9% Temporary, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $57,169 per year, or $27.5 per hour.

Financial Analyst II

Progress

Burlington, MA • On-site, Remote

$80K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Financial Analyst II and help us do what we do best: propelling business forward. Most of the Corporate FP&A team and executive leadership are located near our Burlington, MA headquarters. Preference will be given to local candidates, but we will consider remote candidates based in the Eastern Time Zone or those able to work primarily during Eastern Time business hours.
As a Financial Analyst II you will be at the center of a public company's growth strategy, working with top-level executives, building operational plans, analyzing data, and modeling acquisition targets. Reporting directly to the Sr. Director of Finance, we are looking for an individual with strong analytical skills, advanced proficiency in Excel and PowerPoint, and experience in financial planning and analysis. An ideal candidate collaborates across teams, adapts to changing business needs and technologies, and maintains confidentiality and organizational excellence. You will manage multiple priorities under tight timelines, deliver accurate financial insights, and provide key information to guide strategic initiatives.
In this role, you will:
  • Develop and maintain acquisition-related financial models, including ARR, Billings & Revenue, operating expenses, and interpretation of various financial aspects
  • Act as the primary finance business partner to the EVP of Corporate Development, including expense forecasting and accruals for acquisition-related expenses
  • Contribute to executive-level presentations and financial analyses for senior leadership
  • Lead and support special financial projects, strategic initiatives, and ad hoc reporting as needed
  • Explore and incorporate AI tools to gain efficiencies for M&A diligence, planning, and repeatable processes

Your background:
  • 3-5 years of experience in a corporate finance setting. Experience in enterprise software a plus.
  • Bachelor's Degree with major in Accounting, Finance, or Economics
  • Advanced proficiency in Excel and PowerPoint, including the ability to manage large data workbooks
  • Demonstrated strong work ethic, ambition, and a drive to learn and share knowledge
  • Analytical mindset with clear communication skills to articulate objectives and present findings.
  • Previous experience in planning, analysis, and reporting for multinational organizations is a plus.

In addition to these core qualifications, the ideal candidate consistently demonstrates exceptional organizational skills and a proactive approach to identifying opportunities for process improvement within finance operations. Adaptability in navigating complex business challenges and a willingness to embrace evolving technologies will further enhance effectiveness in this capacity. As the organization continues to expand, maintaining confidentiality and exercising sound judgment is essential. A keen attention to detail, coupled with the ability to manage multiple priorities and deadlines, will drive accurate and insightful financial analysis that supports strategic business decisions.
Base Salary Range: $80,000 - $95,000
This position is also eligible to participate in our performance-based annual corporate bonus plan. Final base compensation is determined by a number of factors, including but not limited to job-related skills, education, demonstrable experience, and allowance for future and continued salary growth. We also offer a robust benefits package, with details below.
If this sounds like you and fits your experience and career goals, we'd be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
  • Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
  • Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
  • Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
  • Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.

Apply Now
#LI-remote
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

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