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Remote Chat Support Jobs in Needham, MA (NOW HIRING)

Who we are: Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers

: DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale.

: DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale.

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and

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Remote Chat Support information

See Needham, MA salary details

$15

$28

$48

How much do remote chat support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote chat support in Needham, MA is $28.38, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $30.91 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Needham, MA? The most popular types of Chat Support jobs in Needham, MA are:
What are popular job titles related to Remote Chat Support jobs in Needham, MA? For Remote Chat Support jobs in Needham, MA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Needham, MA look for? The top searched job categories for Remote Chat Support jobs in Needham, MA are:
What cities near Needham, MA are hiring for Remote Chat Support jobs? Cities near Needham, MA with the most Remote Chat Support job openings:
Infographic showing various Remote Chat Support job openings in Needham, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $59,021 per year, or $28.4 per hour.