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Remote Chat Support Assistant Jobs in Columbus, GA

Remote Enrollment Nurse

Auburn, AL · Remote

$21 - $25/hr

You'll call eligible patients, educate them about the program, answer questions, and assist ... Our nurses help patients stay connected, informed, and supported between office visits. We are a ...

Showing results 41-60

Remote Chat Support Assistant information

See Columbus, GA salary details

$10

$16

$23

How much do remote chat support assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote chat support assistant in Columbus, GA is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.27 per hour, depending on experience, location, and employer.

What is a remote chat support assistant?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a remote chat support assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.

What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

What are the most commonly searched types of Remote Chat Support jobs in Columbus, GA?

The most popular types of Remote Chat Support jobs in Columbus, GA are:

What are popular job titles related to Remote Chat Support Assistant jobs in Columbus, GA?

For Remote Chat Support Assistant jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Assistant jobs in Columbus, GA look for?

The top searched job categories for Remote Chat Support Assistant jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Remote Chat Support Assistant jobs?

Cities near Columbus, GA with the most Remote Chat Support Assistant job openings:

Remote Licensed Mental Health Therapist (LMFT, LPC, LCSW) - Full-time

Compassionate Care Counseling

Columbus, GA • Remote

Full-time

Medical

Posted 18 days ago


Job description

Position Overview

Compassionate Care Counseling is actively seeking devoted and licensed mental health therapists, specifically Licensed Marriage and Family Therapists (LMFT), Licensed Professional Counselors (LPC), or Licensed Clinical Social Workers (LCSW), to enhance our dynamic team. This position is fully remote, offering operational flexibility while delivering essential mental health services to our clients in Columbus, Georgia, and beyond. Embrace the opportunity to leverage your skills in a supportive environment, with a competitive salary range of USD 90,000 to 104,000 annually.

About the Organization

At Compassionate Care Counseling, we prioritize the accessibility and quality of mental health care by building a strong network of diverse counselors dedicated to serving various client needs. Our mission is to facilitate positive change and mental well-being through compassionate, ethical counseling practices. We believe in empowering our therapists by providing them with the necessary tools and resources to achieve their career aspirations while positively impacting the lives of their clients.

Work Environment

The role is structured as a 100% remote position, allowing you to work from the comfort of your home or any location of your choosing. Our outpatient office environment prioritizes flexibility and work-life balance, enabling you to set your own schedule according to your availability and personal needs. By minimizing administrative burdens, we allow our therapists to focus primarily on what they do best—counseling and supporting their clients.

Key Responsibilities
  • Conduct individual mental health counseling sessions primarily through video chat, ensuring ethical and compassionate engagement throughout.
  • Employ evidence-based, solution-focused treatment modalities tailored to the unique needs of each client.
  • Develop individualized treatment plans that encompass assessment results, client goals, preferences, and identified challenges.
  • Facilitate client self-exploration by aiding them in gaining insights into their experiences, emotions, and interpersonal relationships.
  • Regularly monitor and evaluate client progress, adapting treatment strategies as necessary while promoting healthy coping mechanisms.
Patient Population / Client Focus

You will work primarily with stable, low acuity adults who are seeking support for a diverse range of mental health issues. This role is integral to assisting individuals in developing essential life skills that enhance their overall quality of life. By focusing on stability and empowerment, we aim to help each client achieve their personal goals and improve their mental health resilience.

Qualifications
  • A Master’s degree in a relevant counseling discipline such as Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Possession of a current, state-issued mental health counseling license (LMFT, LPC, LCSW) that allows for independent practice. Candidates with limited, provisional licenses will not be considered.
  • No history of disciplinary actions against licensure.
  • Strong interpersonal skills, empathy, and a genuine passion for helping others.
  • Good computer literacy, with proficiency in telehealth platforms for conducting virtual sessions.
  • A reliable computer with webcam and audio capabilities, alongside a dependable internet connection for video consultations.
Preferred Experience

We prefer candidates who have a minimum of two years of post-graduate clinical experience. An established record of working with diverse populations and familiarity with various therapeutic modalities will enhance your application.

Compensation and Benefits

Compassionate Care Counseling provides a competitive salary package ranging from USD 90,000 to 104,000 annually based on experience and working hours. Additional benefits include:

  • A sign-on bonus upon successful hiring.
  • Weekly direct deposit for seamless payment management.
  • A monthly stipend for healthcare coverage for full-time counselors.
  • Access to an easy-to-use counselor portal designed to streamline your practice management and reduce paperwork.
  • Unlimited client referrals that align with your specialties, minimizing the burden of client acquisition.
  • Live, personalized support for counselors to enhance the counseling experience.
Career Growth Opportunities

Joining our network opens the door to various professional development opportunities. As you advance in your role, you will have access to additional training, workshops, and mentorship programs to refine your skills. We believe in encouraging our therapists to pursue continuous education and specialization that align with their career objectives.

Why Join Our Team

By becoming part of Compassionate Care Counseling, you are not just taking on a job but embarking on a fulfilling career dedicated to making a meaningful difference in the lives of individuals seeking mental health support. Enjoy the autonomy that comes with remote work while being part of a compassionate team that encourages professional growth, collaboration, and above all, a commitment to exceptional client care.

Application Information

If you meet the necessary qualifications and are excited about the prospect of joining our network of skilled mental health professionals, we encourage you to apply. Submit your resume and indicate your credentials along with your state licensing information. Our onboarding specialists are ready to assist you in getting paneled and prepared to see clients within an expedited timeframe of 1-3 days. Take the next step in your career today!