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Remote Chat Support Assistant Jobs in Columbus, GA

... to support our construction and engineering teams through advanced 3D modeling and coordination ... The BIM Technician will generate construction documentation, assist with project planning, and ...

... to support our construction and engineering teams through advanced 3D modeling and coordination ... The BIM Technician will generate construction documentation, assist with project planning, and ...

Engineer, E&I

Columbus, GA · On-site +1

$140K - $180K/yr

This is a remote role and can be based anywhere in the United States. Must be able to travel up to ... We support utilities, developers, and municipalities with EPC services and project development ...

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Showing results 21-28

Remote Chat Support Assistant information

See Columbus, GA salary details

$10

$16

$23

How much do remote chat support assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote chat support assistant in Columbus, GA is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What is a remote chat support assistant?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a remote chat support assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.
What are the most commonly searched types of Remote Chat Support jobs in Columbus, GA? The most popular types of Remote Chat Support jobs in Columbus, GA are:
What are popular job titles related to Remote Chat Support Assistant jobs in Columbus, GA? For Remote Chat Support Assistant jobs in Columbus, GA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support Assistant jobs in Columbus, GA look for? The top searched job categories for Remote Chat Support Assistant jobs in Columbus, GA are:
What cities near Columbus, GA are hiring for Remote Chat Support Assistant jobs? Cities near Columbus, GA with the most Remote Chat Support Assistant job openings:

BIM Technician - Electrical

Amteck, LLC

Columbus, GA • On-site, Remote

Full-time

Re-posted 26 days ago


Amteck rating

6.8

Company rating: 6.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Amteck, a nationally recognized Top 50 Electrical Design-Build Contractor, is redefining what it means to deliver excellence in electrical construction. With decades of experience and a reputation built on a people first culture, safety, integrity, innovation, and customer satisfaction, we're proud to be at the forefront of the industry.

Our team is expanding, and we are now seeking a Building Information Modeling (BIM) Technician to support our construction and engineering teams through advanced 3D modeling and coordination. This role involves creating and maintaining accurate BIM models of electrical design and components, integrating multidisciplinary design data, and performing clash detection to ensure constructability. The BIM Technician will generate construction documentation, assist with project planning, and provide visualizations and reports that enhance decision-making. Success in this role requires proficiency in BIM tools, strong communication skills, and a solid understanding of electrical and/or construction practices and standards.

This position is eligible to be fully remote or for work out of our Lexington, KY HQ or our Greenville, SC office.

Key Responsibilities:

  • 3D Modeling:Creating and updating detailed 3D models of electrical systems using BIM software

  • Model Coordination:Integrating design information from various disciplines (structural, mechanical, electrical, etc.) into the 3D model

  • Clash Detection:Identifying and resolving spatial conflicts or clashes between different building components using clash detection tools

  • Construction Documentation:Generating drawings, schedules, and visualizations from the 3D model to support construction planning and execution

  • Maintaining and Updating Models:Ensuring the BIM model remains current with design changes and project updates

  • Collaboration:Working closely with VDC project managers, engineers, supers and construction PMs to ensure alignment between digital designs and on-site realities

  • Supporting Project Teams:Providing 3D visualizations, clash reports, and other information to aid decision-making and project execution

Skills & Qualifications:

  • Proficiency in BIM software such as Revit, Evolve, ACC, Solidworks, or Navisworks

  • Ability to create detailed 2D drawings from 3D models

  • Sound understanding of construction methods and terminology, building codes, and industry standards

  • Excellent communication and collaboration skills

  • Ability to analyze and interpret design information

  • Attention to detail and ability to work independently and as part of a team

  • Ability to create/modify basic Revit families

  • Ability to manage multiple tasks effectively and meet deadlines

Ready to build what's next? Apply with us today!

In 1977 Amteck was founded in Central Kentucky with the belief that growth only comes by listening and responding to both clients and employees. Four decades later, Amteck has grown from a small electrical contracting firm to a national leader in the design/build support electrical contracting industry. Amteck specializes in facility growth expansion initiatives of companies that operate in the manufacturing, industrial, process, food, and beverage, hospitality, healthcare, distribution facilities, and commercial and institutional sectors. The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.


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