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Remote Chat Support Agent Jobs in Sumter, SC (NOW HIRING)

S. to support pipeline and electric transmission project efforts. ROW Agents will be responsible ... Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ...

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Remote Chat Support Agent information

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How much do remote chat support agent jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote chat support agent in Sumter, SC is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $19.47 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

Are remote chat support agent jobs legit?

Remote chat support agent jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How do I become a remote chat support agent?

To become a remote chat support agent, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company policies and tools.

How much do remote chat support agents get paid?

Remote chat support agents typically earn between $12 and $20 per hour, depending on experience, company, and location. Some roles offer additional benefits such as flexible schedules and training in customer service tools. Salaries can vary based on industry and whether the position is full-time or part-time.

What are popular job titles related to Remote Chat Support Agent jobs in Sumter, SC?

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What cities near Sumter, SC are hiring for Remote Chat Support Agent jobs?

Cities near Sumter, SC with the most Remote Chat Support Agent job openings:

Infographic showing various Remote Chat Support Agent job openings in Sumter, SC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $35,324 per year, or $17 per hour.

Right of Way (ROW) Agent (Field Based)

ERM

Columbia, SC • On-site, Remote

$34.19 - $40.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

ERM is hiringRight of Way (ROW) Agents across Multiple Locations in the U.S. to support pipeline and electric transmission project efforts. ROW Agents will be responsible for the acquisition of land, land rights, licenses, leases, permits and other documents necessary for the construction, operation and maintenance of facilities. This is a project term, field-based position with 100% travel.

Right-of-Way (ROW) positions are revolving/on-going positions that are filled on an as-needed basis for specific projects.Given the volume of applications received, we are unable to respond to all applicants, however, a recruiter will contact you if your experience is a suitable match with one of our upcoming projects. Thank you for your patience.

Physical demands required for the successful performance of this job include standing and/or walking for long hours in a day on uneven and steep terrain, and possibly during variable weather conditions.

REQUIREMENTS:

  • Conductdiverse and complex negotiations with land owners (or their designees).

  • Work on the settlement of complex damage claims with land owners (or their designees) relative to property damage caused or created during the construction.

  • Search courthouse and other records to determine present property ownership(s) and the extent of interest therein.

  • Advise and assist in establishing a range of fair market values to be used in the acquisition of land and land rights.

  • Draft and/or supervise the preparation of documents for rights of entry, damage claims, contracts, easements, licenses, leases, permits, options to purchase and other documents as may be necessary to acquire adequate rights for the project.

  • Compliance with corporate health and safety policies.

  • Perform other duties as assigned or required.

REQUIREMENTS:

  • High school diploma.

  • 3 to 6 years of ROW experience.

  • Solid working knowledge of personal computers, Microsoft Office Suite, Google Earth, ArcGIS and data management software.

  • Knowledgeable in real estate values and accepted real estate appraisal practices.

  • Ability to work in remote locations for long periods of time;

  • Excellent interpersonal skills and a high degree of professionalism;

  • Ability to communicate effectively through oral and written communications.

  • Must meet criteria identified in Job Demands & Conditions Analysis for Office and Field Positions.

For the Right of Way (ROW) Agent position, we anticipate the annual base pay of $71,126 - $83,651, $34.19/hr - $40.2/hr, limited-term, non-exempt. An employee's pay position within this range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We also may have instances where employee's fall outside of the range based on the factors noted above. This job may be eligible for bonus pay (casual and fixed term/Flexforce employees are NOT bonus eligible).

We offer a comprehensive package of benefits including paid time off, medical, dental, vision, 401(k), life & disability insurance to benefits eligible* employees.

*Benefits Eligibility is limited to Regular employees regularly scheduled to work 20 or more hours per week. Fixed-Term employees (including Flexforce) who are regularly scheduled to work 20 hours a week or more are eligible for a limited benefits package. Casual employees are NOT benefits eligible. See your recruiter for more details.

You can apply for this role through https://www.erm.com/careers/apply/ or through the internal careers portal if you are a current employee.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, determinable, and payable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Who We Are:

As the largest global pure play sustainability consultancy, we partner with the world's leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our "boots to boardroom" approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Please submit your resume and brief cover letter. Based on review of these responses, shortlisted candidates will be invited for interviews.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Thank you for your interest in ERM!


ERM logo

About ERM

Sourced by ZipRecruiter

As the largest global pure play sustainability consultancy, we partner with the world's leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our "boots to boardroom" approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Industry

Business management consulting

Company size

5,001 - 10,000 Employees

Headquarters location

City of London, Greater London, GB

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