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Remote Chat Support Agent Jobs in Sumter, SC (NOW HIRING)

Liveops

Remote Customer Service Agent

Sumter, SC · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Columbia, SC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Insurance Solutions

Be Seen First

REMOTE MEDICARE INSURANCE AGENTS WITH LEADS AND SUPPORT

Columbia, SC · Remote

$70K - $150K/yr

If you are an experienced Medicare field agent or telesales agent in one of the following states ... SUPPORT, OR WANTING TO BUILD A TEAM! We are looking for HIGHLY MOTIVATED agents who want to grow ...

Liveops

Remote Customer Service Representative

Sumter, SC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Ignition CX US LLC

Sales Agent

Columbia, SC · Remote

$60K/yr

Remote Sales Professional - Unlimited Commission | Elite Sales Opportunity Ignition CX is opening a ... Medical, dental, vision, and wellness support * 401(k) with company match * Company-paid life ...

Ignition CX US LLC

Sales Agent

Columbia, SC · Remote

$60K/yr

Remote Sales Professional - Unlimited Commission | Elite Sales Opportunity Ignition CX is opening a ... Medical, dental, vision, and wellness support * 401(k) with company match * Company-paid life ...

ERM

Right of Way (ROW) Agent (Field Based)

Columbia, SC · On-site +1

$34.19 - $40.20/hr

S. to support pipeline and electric transmission project efforts. ROW Agents will be responsible ... Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ...

Erm

Right of Way (ROW) Agent (Field Based)

Columbia, SC · On-site +1

$34.19 - $40.20/hr

S. to support pipeline and electric transmission project efforts. ROW Agents will be responsible ... Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ...

All JobsRemote Chat Support Agent JobsRemote Chat Support Agent Jobs in Sumter, SC

Remote Chat Support Agent information

See Sumter, SC salary details

$9

$16

$27

How much do remote chat support agent jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for remote chat support agent in Sumter, SC is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $19.47 per hour, depending on experience, location, and employer.

What is a Remote Chat Support Agent job?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a typical day look like for a Remote Chat Support Agent?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

What are the key skills and qualifications needed to thrive in the Remote Chat Support Agent position, and why are they important?

To thrive as a Remote Chat Support Agent, you need excellent written communication skills, quick typing abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Freshdesk is typically required. Strong problem-solving skills, patience, and the ability to remain professional under pressure help candidates excel in this customer-facing role. These skills are vital for efficiently resolving customer inquiries, maintaining a positive brand image, and delivering high-quality support from a remote environment.

What job categories do people searching Remote Chat Support Agent jobs in Sumter, SC look for? The top searched job categories for Remote Chat Support Agent jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Remote Chat Support Agent jobs? Cities near Sumter, SC with the most Remote Chat Support Agent job openings:
Remote Chat Support Agent jobs near you
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Sumter, SC • Remote

$13.75 - $18.50/hr

Contractor

Posted 3 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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