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Remote Chat Support Agent Jobs in Charleston, SC

HB Travels

Customer Support Agent - Remote

Charleston, SC · Remote

$17.50 - $23.50/hr

We are seeking a motivated and customer-focused Customer Support Agent to provide professional assistance to clients in a remote environment. The ideal candidate is an excellent communicator who ...

Promoted2

Remote Insurance Agent

Charleston, SC · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Liveops

Remote Customer Service Agent

Summerville, SC · Remote

$14 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

North Charleston, SC · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Charleston, SC · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Mount Pleasant, SC · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Pioneer Agency

Insurance Agent

Charleston, SC · Remote

$50K - $75K/yr

No prior licensing is necessary, as we will support you through the licensing process. Key ... Remote work opportunities with flexible scheduling to fit your lifestyle. * Competitive commission ...

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All JobsChat Support Agent JobsRemote Chat Support Agent JobsRemote Chat Support Agent Jobs in Charleston, SC

Remote Chat Support Agent information

See Charleston, SC salary details

$10

$17

$28

How much do remote chat support agent jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote chat support agent in Charleston, SC is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $20.48 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

Are remote chat support agent jobs legit?

Remote chat support agent jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How do I become a remote chat support agent?

To become a remote chat support agent, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company policies and tools.

How much do remote chat support agents get paid?

Remote chat support agents typically earn between $12 and $20 per hour, depending on experience, company, and location. Some roles offer additional benefits such as flexible schedules and training in customer service tools. Salaries can vary based on industry and whether the position is full-time or part-time.

What are popular job titles related to Remote Chat Support Agent jobs in Charleston, SC?

For Remote Chat Support Agent jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Agent jobs in Charleston, SC look for?

The top searched job categories for Remote Chat Support Agent jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Remote Chat Support Agent jobs?

Cities near Charleston, SC with the most Remote Chat Support Agent job openings:

Remote Chat Support Agent jobs near you

Customer Support Agent - Remote

HB Travels

Charleston, SC • Remote

$17.50 - $23.50/hr

Full-time

Posted 4 days ago

Job description

We are seeking a motivated and customer-focused Customer Support Agent to provide professional assistance to clients in a remote environment.

The ideal candidate is an excellent communicator who enjoys helping people, solving problems, staying organized, and delivering a positive customer experience. You will communicate with clients, respond to questions, research available options, and provide ongoing support.

Key Responsibilities

  • Respond to customer inquiries in a professional and timely manner
  • Identify client needs and provide appropriate information and solutions
  • Assist customers with questions, requests, and reservation-related details
  • Research available options based on individual customer needs
  • Provide clear and accurate information to clients
  • Maintain organized records of customer interactions
  • Follow up with customers when additional assistance is needed
  • Communicate with third-party providers when necessary
  • Assist with updates, changes, and general customer requests
  • Maintain a high standard of professionalism and customer service

Qualifications

  • Strong written and verbal communication skills
  • Excellent customer service and interpersonal skills
  • Strong attention to detail
  • Organized and dependable
  • Comfortable working independently
  • Basic computer and internet proficiency
  • Ability to learn new online systems and platforms
  • Strong problem-solving and follow-up skills
  • Previous customer service experience is helpful but not required

Why Choose Us?

  • Remote Environment: Complete your responsibilities from a remote setting
  • Flexible Scheduling: Manage your schedule around responsibilities and client needs
  • Training Available: Learn the systems, processes, and resources needed for the role
  • Ongoing Support: Access continued education and team resources
  • Professional Development: Strengthen communication, organization, customer service, and problem-solving skills
  • No Previous Industry Experience Required: We value professionalism, reliability, and a willingness to learn

How to Apply

If you enjoy helping people, communicating with customers, and providing excellent service, we encourage you to apply.

Apply