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Remote Chat Support Agent Jobs in Gilbert, AZ (NOW HIRING)

TransPerfect

Customer Service Representative

Tempe, AZ · Remote

$15.25 - $20.75/hr

... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...

Promoted2

Remote Insurance Agent

Chandler, AZ · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Mesa, AZ · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Phoenix, AZ · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Benepass

Manager, Customer Experience

Chandler, AZ · Remote

We are launching live phone and chat support while significantly expanding the size of the team ... This role will begin as a remote position.. However, this role may transition to a hybrid schedule ...

AO ASPIRE

Be Seen First

Remote Life Insurance Sales Agent

Tempe, AZ · Remote

$1.0K - $500K/yr

Remote Life Insurance Sales Agent (Commission-Based) Imagine building a meaningful career while ... Opportunity to build and lead a team ("agency within the agency") with AO support Licensing ...

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All JobsChat Support Agent JobsRemote Chat Support Agent JobsRemote Chat Support Agent Jobs in Gilbert, AZ

Remote Chat Support Agent information

See Gilbert, AZ salary details

$10

$19

$30

How much do remote chat support agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote chat support agent in Gilbert, AZ is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.83 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

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Remote Chat Support Agent jobs near you
Infographic showing various Remote Chat Support Agent job openings in Gilbert, AZ as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,537 per year, or $19 per hour.

Customer Support Specialist

Remote Talent Cloud

Phoenix, AZ • Remote

$20/hr

Contractor

Posted 7 days ago

Job description

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include:

  • Responding to customer inquiries via phone, email, and/or chat
  • Providing fast, friendly, and professional assistance
  • Troubleshooting product and service issues to find optimal solutions
  • Maintaining detailed and accurate records of customer interactions
  • Staying up to date on client products, services, and policies to provide accurate information
  • Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements

We're looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A positive, professional attitude and a passion for helping others
  • The ability to work independently in a distraction-free home office
  • Previous customer support experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr

Apply