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Remote Chat Support Agent Jobs in Utah (NOW HIRING)

ACD Direct

Quality Assurance Specialist

Farmington, UT · Remote

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Monitor and audit agent calls to provide trends and lessons learned to both agents and operations ... Time management and customer service skills How we will support you? - Remote Work - No commute ...

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All JobsChat Support Agent JobsRemote Chat Support Agent JobsRemote Chat Support Agent Jobs in Utah

Remote Chat Support Agent information

See Utah salary details

$9

$17

$28

How much do remote chat support agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote chat support agent in Utah is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.90 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

What are popular job titles related to Remote Chat Support Agent jobs in Utah?

For Remote Chat Support Agent jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Agent jobs in Utah look for?

The top searched job categories for Remote Chat Support Agent jobs in Utah are:

What cities in Utah are hiring for Remote Chat Support Agent jobs?

Cities in Utah with the most Remote Chat Support Agent job openings:

Remote Chat Support Agent jobs near you
Infographic showing various Remote Chat Support Agent job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 57% Full Time, 28% Part Time, and 14% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,109 per year, or $17.4 per hour.

Work from Home Sales: Hiring Immediately

The Semler Agency

Salt Lake City, UT • On-site, Remote

Part-time

Posted 11 days ago

Job description

Are you looking to:
  • Set your own hours?
  • Work from home?
  • Have the ability to make uncapped income?
  • Have positive and motivating mentors?
  • Make an impact in people's lives?

As a Work-from-Home Sales Consultant, you will be responsible for assisting customers in selecting appropriate insurance coverage tailored to their needs. Your primary focus will be on building strong customer relationships, providing expert advice, and ensuring customer satisfaction.
Responsibilities:
  • Communicate with customers via phone, email, or online chat to understand their insurance needs and provide suitable recommendations.
  • Educate customers on various insurance products, coverage options, and policy terms.
  • Collaborate with the underwriting team to evaluate and assess risk factors for policy approvals.
  • Maintain accurate customer records and update insurance policies as necessary.
  • Keep up-to-date with industry trends and insurance regulations to provide accurate and relevant information to customers.
  • Attend weekly training calls to increase product knowledge and improve sales skills.

Requirements:
  • Strong knowledge of insurance products, coverage options, and policy terms.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Proficiency in using insurance software and customer relationship management (CRM) systems.
  • Relevant Life and Health insurance license or the willingness to obtain one.

NOTE: No agent's success, earnings, or production results should be viewed as typical, average or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the Insurance needs of the customers in the geographic areas in which you choose to work.

Apply