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Remote Chat Support Agent Jobs in Utah (NOW HIRING)

Acumen Fiscal Agent

Client Services Agent

Ogden, UT · Remote

$15.25 - $20.25/hr

Responsibilities * Provide exceptional support to clients via phone, email, and chat * Assist ... Ability to work independently in a remote setting * Experience with customer relationship ...

Acumen Fiscal Agent

Client Services Agent

Ogden, UT · Remote

$15.25 - $20.25/hr

Responsibilities * Provide exceptional support to clients via phone, email, and chat * Assist ... Ability to work independently in a remote setting * Experience with customer relationship ...

Acumen Fiscal Agent

Client Services Agent

Ogden, UT · Remote

$15.25 - $20.25/hr

Responsibilities * Provide exceptional support to clients via phone, email, and chat * Assist ... Ability to work independently in a remote setting * Experience with customer relationship ...

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How much do remote chat support agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote chat support agent in Utah is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.90 per hour, depending on experience, location, and employer.

What is a Remote Chat Support Agent job?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What are the key skills and qualifications needed to thrive in the Remote Chat Support Agent position, and why are they important?

To thrive as a Remote Chat Support Agent, you need excellent written communication skills, quick typing abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Freshdesk is typically required. Strong problem-solving skills, patience, and the ability to remain professional under pressure help candidates excel in this customer-facing role. These skills are vital for efficiently resolving customer inquiries, maintaining a positive brand image, and delivering high-quality support from a remote environment.

What does a typical day look like for a Remote Chat Support Agent?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.
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Remote Chat Support Agent jobs near you

First-Line Client Support Agent - Remote, Entry Level

Globe Life American Income Division

Orem, UT • On-site, Remote

$16.25 - $21.75/hr

Full-time

Medical

Posted 10 days ago

Job description

Client Service Leadership Role - Remote Opportunity
Company: AO
Location: 100% Remote
Schedule: Flexible
AO is seeking driven, service-oriented professionals ready to grow into leadership opportunities within a rapidly expanding remote organization. This fully remote role allows you to work from home, create a flexible schedule, and develop your career through structured mentorship and leadership training.
If you're passionate about delivering exceptional client experiences and helping others succeed, this opportunity offers the perfect balance of flexibility, professional growth, and meaningful impact.
Responsibilities
  • Deliver high-quality customer service with professionalism and care
  • Support, coach, and motivate team members toward service excellence
  • Manage client interactions with a positive, solutions-focused approach
  • Collaborate effectively in a remote work environment while maintaining accountability
  • Participate in leadership development, mentorship, and ongoing training programs
  • Build strong relationships with clients while supporting their long-term needs
What We Offer
  • 100% Work-From-Home Environment
  • Flexible Scheduling designed around your lifestyle
  • One-on-One Mentorship from experienced leaders
  • Leadership Development & Management Training Programs
  • Union-Backed Support and Representation
  • Positive, team-oriented company culture
  • Advancement opportunities based on performance and leadership growth
Perks & Incentives
  • Annual incentive trips for top-performing team members and leaders
  • Health Insurance Reimbursement Program
  • Weekly pay plus performance-based bonuses
  • Leadership advancement opportunities
  • Ongoing professional development and support
Qualifications
  • Strong commitment to exceptional customer service
  • Excellent communication and interpersonal skills
  • Leadership potential with the ability to motivate and inspire others
  • Self-motivated, coachable, and growth-oriented mindset
  • Comfortable working independently in a remote environment
Ready to Apply?
Join AO as a Client Support Agent & Leadership Trainee and begin building a rewarding remote career with flexibility, mentorship, leadership development, and meaningful growth opportunities.
👉 Apply today and take the next step in your leadership journey.

Apply