Saint Paul, MN · Remote
REMOTE LIVE CHAT AGENT As a Remote Live Chat Agent, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is ...
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Saint Paul, MN · Remote
REMOTE LIVE CHAT AGENT As a Remote Live Chat Agent, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is ...
Minneapolis, MN · On-site +1
$26 - $33/hr
We are seeking a dependable, customer-focused Technical Support Agent to serve as a front-line ... Primarily remote * Occasional travel possible but not required Hours: * Open to full-time and ...
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Minneapolis, MN · On-site +1
$26 - $33/hr
We are seeking a dependable, customer-focused Technical Support Agent to serve as a front-line ... Primarily remote * Occasional travel possible but not required Hours: * Open to full-time and ...
Duluth, MN · On-site +1
$15.50 - $20.50/hr
S. while enjoying the flexibility of a fully remote career. Weekly Pay Earn consistent weekly income based on a structured schedule designed to support success. Performance-Based Bonuses Additional ...
Duluth, MN · On-site +1
$15.50 - $20.50/hr
S. while enjoying the flexibility of a fully remote career. Weekly Pay Earn consistent weekly income based on a structured schedule designed to support success. Performance-Based Bonuses Additional ...
This is our Business! 📌 Deine Mission Als Customer Support Agent (m/w/d) bist du nicht nur die erste Anlaufstelle für unsere Nutzer, sondern ein wichtiger Teil unserer Produktentwicklung. Du ...
This is our Business! 📌 Deine Mission Als Customer Support Agent (m/w/d) bist du nicht nur die erste Anlaufstelle für unsere Nutzer, sondern ein wichtiger Teil unserer Produktentwicklung. Du ...
Eden Prairie, MN · On-site +1
... support consistent behavior across chat, messaging, voice, and human-assisted experiences ... enforced agent architectures * Experience with asynchronous messaging patterns, resume/rejoin ...
Eden Prairie, MN · On-site +1
... support consistent behavior across chat, messaging, voice, and human-assisted experiences ... enforced agent architectures * Experience with asynchronous messaging patterns, resume/rejoin ...
Eden Prairie, MN · On-site +1
... support consistent behavior across chat, messaging, voice, and human-assisted experiences ... enforced agent architectures * Experience with asynchronous messaging patterns, resume/rejoin ...
Eden Prairie, MN · On-site +1
... support consistent behavior across chat, messaging, voice, and human-assisted experiences ... enforced agent architectures * Experience with asynchronous messaging patterns, resume/rejoin ...
Saint Paul, MN · Remote
$15.75 - $21/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...
Saint Paul, MN · Remote
$15.75 - $21/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...
Rochester, MN · Remote
$15.75 - $21/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...
Rochester, MN · Remote
$15.75 - $21/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...
Mankato, MN · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...
Mankato, MN · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...
Saint Cloud, MN · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...
Saint Cloud, MN · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...
Burnsville, MN · Remote
$16 - $21.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...
Burnsville, MN · Remote
$16 - $21.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...
Eden Prairie, MN · Remote
$15.75 - $21.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...
Eden Prairie, MN · Remote
$15.75 - $21.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...
Minneapolis, MN · Remote
$16.25 - $21.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...
Minneapolis, MN · Remote
$16.25 - $21.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...
... support for every traveler. Position Overview: We are seeking motivated and detail-oriented ... Ability to work independently in a remote setting * Prior experience in travel, hospitality, or ...
... support for every traveler. Position Overview: We are seeking motivated and detail-oriented ... Ability to work independently in a remote setting * Prior experience in travel, hospitality, or ...
Edina, MN · On-site +1
$70K - $90K/yr
This role offers hybrid flexibility (3 days in-office / 2 remote) or the option to work fully on ... Handle customer inquiries through phone, email, chat, and ticketing systems * Create and refine ...
Edina, MN · On-site +1
$70K - $90K/yr
This role offers hybrid flexibility (3 days in-office / 2 remote) or the option to work fully on ... Handle customer inquiries through phone, email, chat, and ticketing systems * Create and refine ...
Duluth, MN · On-site +1
Access to systems, tools, and support to help you succeed * Performance-based income with uncapped ... No agent's success, earnings, or production results should be viewed as typical, average, or ...
Duluth, MN · On-site +1
Access to systems, tools, and support to help you succeed * Performance-based income with uncapped ... No agent's success, earnings, or production results should be viewed as typical, average, or ...
Eagan, MN · On-site +1
$50K - $60K/yr
... or chat questions from customers * Resolve issues immediately, or if more information is needed ... Remote, Hybrid & Onsite options, Flex & Alternate Scheduling Arrangements * Career Advancement:
Eagan, MN · On-site +1
$50K - $60K/yr
... or chat questions from customers * Resolve issues immediately, or if more information is needed ... Remote, Hybrid & Onsite options, Flex & Alternate Scheduling Arrangements * Career Advancement:
Rochester, MN · On-site +1
$17.25 - $22.75/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Rochester, MN · On-site +1
$17.25 - $22.75/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Minneapolis, MN · On-site +1
$17.75 - $23.50/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Minneapolis, MN · On-site +1
$17.75 - $23.50/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Saint Paul, MN · On-site +1
$17.25 - $22.75/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Saint Paul, MN · On-site +1
$17.25 - $22.75/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
$10.59 - $12.37
5% of jobs
$12.37 - $14.15
13% of jobs
$14.95 is the 25th percentile. Wages below this are outliers.
$14.15 - $15.92
16% of jobs
The median wage is $17.30 / hr.
$15.92 - $17.70
21% of jobs
$17.70 - $19.48
18% of jobs
$20.05 is the 75th percentile. Wages above this are outliers.
$19.48 - $21.25
7% of jobs
$21.25 - $23.03
7% of jobs
$23.03 - $24.81
5% of jobs
$24.81 - $26.58
2% of jobs
$26.58 - $28.36
3% of jobs
$28.36 - $30.14
2% of jobs
$10
$18
$30
A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.
A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.
To thrive as a Remote Chat Support Agent, you need excellent written communication skills, quick typing abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Freshdesk is typically required. Strong problem-solving skills, patience, and the ability to remain professional under pressure help candidates excel in this customer-facing role. These skills are vital for efficiently resolving customer inquiries, maintaining a positive brand image, and delivering high-quality support from a remote environment.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 19 days ago
REMOTE LIVE CHAT AGENT
As a Remote Live Chat Agent, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is an excellent opportunity to work from home while contributing to a team dedicated to providing exceptional service.
Responsibilities
Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
Assist customers with troubleshooting issues and provide accurate solutions.
Process orders, amendments, and returns efficiently.
Escalate unresolved issues to senior staff when necessary.
Provide feedback to improve customer service processes.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Training & Development
Work From Home
Email resumes to csanborn@convergenorthcentral.org
