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Remote Chat Support Agent Jobs in Minnesota (NOW HIRING)

Remote Customer Service Agent

Rochester, MN · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Burnsville, MN · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Eden Prairie, MN · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Saint Cloud, MN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Mankato, MN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Saint Paul, MN · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Agent

Minneapolis, MN · Remote

$16.25 - $21.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Saint Paul, MN · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Remote Chat Support Agent information

See Minnesota salary details

$10

$18

$30

How much do remote chat support agent jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote chat support agent in Minnesota is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $21.44 per hour, depending on experience, location, and employer.

What is a Remote Chat Support Agent job?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a typical day look like for a Remote Chat Support Agent?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

What are the key skills and qualifications needed to thrive in the Remote Chat Support Agent position, and why are they important?

To thrive as a Remote Chat Support Agent, you need excellent written communication skills, quick typing abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Freshdesk is typically required. Strong problem-solving skills, patience, and the ability to remain professional under pressure help candidates excel in this customer-facing role. These skills are vital for efficiently resolving customer inquiries, maintaining a positive brand image, and delivering high-quality support from a remote environment.

What job categories do people searching Remote Chat Support Agent jobs in Minnesota look for? The top searched job categories for Remote Chat Support Agent jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Chat Support Agent jobs? Cities in Minnesota with the most Remote Chat Support Agent job openings:
Infographic showing various Remote Chat Support Agent job openings in Minnesota as of July 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,847 per year, or $18.7 per hour.
Benefits Customer Support Agent (Remote)

Benefits Customer Support Agent (Remote)

Globe Life American Income Division

Duluth, MN • On-site, Remote

$15.50 - $20.50/hr

Full-time

Medical, Life, Retirement

Posted 10 days ago


Job description

About Us
For over 70 years, we've proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families.
As part of Globe Life, we experienced over 20% growth last year-even during challenging economic conditions-demonstrating both our resilience and our role as an essential business.
We are currently seeking dedicated, service-oriented individuals to join our growing remote team and help build long-term client relationships through Zoom virtual consultations.
Requirements • Responsibilities • Rewards
This role is ideal for individuals who enjoy helping others, building trust, and delivering exceptional customer experiences while working from home in a flexible remote environment.
Key Responsibilities
  • Conduct virtual client consultations through Zoom and phone communication
  • Build and maintain long-term client relationships
  • Provide support regarding benefits, coverage options, and policy questions
  • Assist clients with updates, follow-up communication, and service requests
  • Maintain professionalism, organization, and accurate documentation
  • Participate in ongoing training and development programs
Suggested Qualifications
  • Excellent communication and interpersonal skills
  • Basic computer and virtual communication proficiency
  • Strong work ethic and reliability
  • Outgoing, positive, and energetic personality
  • Effective time management and organizational skills
  • Leadership experience is a plus, but not required
Job Benefits
100% Remote Work
Work from anywhere within the U.S. while enjoying the flexibility of a fully remote career.
Weekly Pay
Earn consistent weekly income based on a structured schedule designed to support success.
Performance-Based Bonuses
Additional earning opportunities tied to performance and growth.
Comprehensive Benefits
  • Health Insurance Reimbursement Program
  • Comprehensive Life Insurance Coverage
  • Retirement Planning Options
  • Renewal Income Opportunities for long-term earning potential
Flexible Scheduling
Create a work schedule that aligns with your lifestyle and personal commitments.
Training & Mentorship
Access ongoing mentorship, virtual training, and leadership development opportunities.
Why Join AO?
At AO, we believe in supporting our team members with the tools, training, mentorship, and flexibility needed to build meaningful, long-term careers.
You'll be part of a positive, growth-focused culture where your effort is recognized, your development is encouraged, and your work makes a real impact on families nationwide.
Interview Process
All interviews are conducted virtually through Zoom video conferencing for convenience, flexibility, and safety.
👉 Apply today and begin building a rewarding remote career helping protect working families across the country.