AVP Applied AI
Hartford, CT · On-site +1
This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Ensure consistent application of the Applied AI operating model, decision rights, delivery ...
Hartford, CT · On-site +1
This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Ensure consistent application of the Applied AI operating model, decision rights, delivery ...
Hartford, CT · On-site +1
This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Ensure consistent application of the Applied AI operating model, decision rights, delivery ...
Hartford, CT · On-site +1
This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Ensure consistent application of the Applied AI operating model, decision rights, delivery ...
Hartford, CT · On-site +1
This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Ensure consistent application of the Applied AI operating model, decision rights, delivery ...
$12.22 - $13.81
3% of jobs
$13.81 - $15.40
4% of jobs
$16.85 is the 25th percentile. Wages below this are outliers.
$15.40 - $16.99
19% of jobs
$16.99 - $18.58
22% of jobs
The median wage is $18.68 / hr.
$18.58 - $20.17
17% of jobs
$21.67 is the 75th percentile. Wages above this are outliers.
$20.17 - $21.76
10% of jobs
$21.76 - $23.34
10% of jobs
$23.34 - $24.93
7% of jobs
$24.93 - $26.52
4% of jobs
$26.52 - $28.11
2% of jobs
$28.11 - $29.70
1% of jobs
$12
$20
$29
A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.
To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.
A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.
8.8
Based on 110 frontline employees who took The Breakroom Quiz
53rd of 281 rated insurance
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
The Assistant Vice President (AVP), Applied AI leads data science, traditional machine learning, and agentic AI capabilities supporting The Hartford's Business Insurance. This role partners closely with underwriting, product, actuarial, and technology leaders to deliver scalable, production ready models and AI driven decision systems that support complex risks, bespoke products, and profitable growth across specialty markets.This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday) Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Must be eligible to work in the US without company sponsorship.Primary Job ResponsibilitiesCompensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$182,400 - $273,600Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us|Our Culture|What It's Like to Work Here|Perks & Benefits
Get the full story on Breakroom
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Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.
Finance and insurance
10,000+ Employees
Hartford, CT, US
1810