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Remote Chat Operator Jobs in Dallas, TX (NOW HIRING)

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... remote workspace. Handling phone, live chat, and web tickets, this role focuses on resolving user ... Proficiency in Windows Operating Systems and basic networking principles. * Software Skills:

Customer Care Representative (Remote | Seasonal) We're hiring Customer Care Representatives to ... High-volume inbound call experience perferred Schedule Information Standard Operating Hours - Open ...

Field Technician

Fort Worth, TX · Remote

$55K - $65K/yr

This isn't a desk-based or remote troubleshooting role, you'll be outdoors in the field every day ... Your recruiter will discuss this in depth with you during our first chat. #ZR Why Flock Every ...

Field Technician

Dallas, TX · Remote

$55K - $65K/yr

This isn't a desk-based or remote troubleshooting role, you'll be outdoors in the field every day ... Your recruiter will discuss this in depth with you during our first chat. #ZR Why Flock Every ...

"Onsite Dallas strongly preferred, will consider remote" Position Summary The Product Operations ... phone, chat, and email in a professional and customer-focused manner. • Complete post-event ...

Membership Advisor

Dallas, TX · On-site +1

$19.70/hr

Consult through phone, chat, and email in a professional, friendly, and knowledgeable manner with ... Remote Staff must have an approved internet speed, latency, and jitter by the SMI IT Department.

Senior Software Engineer

Dallas, TX · On-site +1

$130K - $170K/yr

S. (Mobile and Remote Service). With Curbee., it's simple: dealerships send the right van to the ... You take initiative, own problems end-to-end, and are comfortable operating with ambiguity.

Remote Chat Operator information

See Dallas, TX salary details

$12

$20

$29

How much do remote chat operator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote chat operator in Dallas, TX is $20.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.60 per hour, depending on experience, location, and employer.

What is a remote chat operator?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What does a remote chat operator do?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.

What skills and qualifications are needed to thrive as a remote chat operator?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What are the most commonly searched types of Chat Operator jobs in Dallas, TX?

The most popular types of Chat Operator jobs in Dallas, TX are:

What job categories do people searching Remote Chat Operator jobs in Dallas, TX look for?

The top searched job categories for Remote Chat Operator jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Chat Operator jobs?

Cities near Dallas, TX with the most Remote Chat Operator job openings:

Infographic showing various Remote Chat Operator job openings in Dallas, TX as of August 2026, with employment types broken down into 46% Full Time, 51% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,851 per year, or $20.1 per hour.

Technical Support Representative

Dallas, TX • Remote

$13 - $20/hr

Contractor

Posted 5 days ago

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Job description

Job Summary

The Technical Support Representative delivers multi-channel customer service and technical troubleshooting from a remote workspace. Handling phone, live chat, and web tickets, this role focuses on resolving user access issues, guiding product installation, and maintaining high customer satisfaction.

Work Environment

  • Location: 100% Remote (Work from Home).
  • Requirement: Must have a dedicated, quiet workspace with high-speed internet connectivity.

Key Responsibilities

  • Multi-Channel Support: Handle incoming calls, chats, and web tickets efficiently from home.
  • Technical Troubleshooting: Solve network connectivity, software downloads, and installation issues.
  • Account Maintenance: Assist users with login problems and password resets.
  • Product Guidance: Provide clear instructions on basic product navigation and features.
  • Ticket Logging: Document detailed logs for every interaction to track query trends.

Required Qualifications

  • Experience: 0-1 year in technical support, help desk, or customer service.
  • OS Knowledge: Proficiency in Windows Operating Systems and basic networking principles.
  • Software Skills: Experience with database navigation and Microsoft Office applications.
  • Communication: Strong verbal and written English communication skills.
  • Soft Skills: Solid interpersonal skills, customer orientation, and strong self-discipline for remote work.

Company Description

Straive is a global leader in enterprise-grade data analytics and AI solutions, committed to
empowering businesses across various industries with cutting-edge technology and expert
insights. Backed by EQT, a top private equity firm, we are uniquely positioned to drive
innovation through significant investments and an entrepreneurial spirit.

Our core focus is on delivering advanced Data Analytics & AI Solutions. By combining
sophisticated technology with subject matter expertise, we deliver material impact on our
clients' topline and streamline their operations.

With a client base spanning 30 countries, Straive's strategically located teams operate from
eight countries and is headquartered in Singapore. This global presence enables us to offer
localized expertise with a worldwide perspective.

Join Straive to be part of a dynamic team at the forefront of data analytics and AI
innovation. Here, you'll have the opportunity to contribute to transformative projects,
supported by significant investments and an entrepreneurial drive fueled by our
partnership with EQT.