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Remote Chat Operator Jobs in Converse, TX (NOW HIRING)

Be Additive

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Fully Remote Licensed Health insurance broker

San Francisco, CA · Remote

... Operating Hours - 8:00 AM to 9:00 PM EST Training 5 Weeks Total Training Format What Will You Be ... Answering customer questions through phone and chat * Explaining Medicare benefits, coverage, and ...

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Remote Chat Operator information

See Converse, TX salary details

$11

$18

$27

How much do remote chat operator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote chat operator in Converse, TX is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.72 per hour, depending on experience, location, and employer.

What is a remote chat operator?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What does a remote chat operator do?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.

What skills and qualifications are needed to thrive as a remote chat operator?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What are popular job titles related to Remote Chat Operator jobs in Converse, TX?

For Remote Chat Operator jobs in Converse, TX, the most frequently searched job titles are:

What cities near Converse, TX are hiring for Remote Chat Operator jobs?

Cities near Converse, TX with the most Remote Chat Operator job openings:

Remote Chat Operator jobs near you

Fully Remote Licensed Health insurance broker

San Francisco, CA • Remote

Be Additive
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Be Additiveexternal

Contractor

Medical, Dental, PTO

Posted 26 days ago

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Job description

Fully Remote Work | Seasonal Contract | Full Time | Customer Focused Role


Why Consider This Opportunity?

Are you a licensed health insurance professional looking for a remote opportunity during the Medicare Annual Enrollment Period?

Join a customer focused team where you will use your insurance knowledge to help individuals better understand their Medicare coverage and navigate the enrollment process.


Position Highlights

Work Location - 100 Percent Remote

Schedule - Full Time, Monday to Saturday

Operating Hours - 8:00 AM to 9:00 PM EST

Training

5 Weeks Total

Training Format


What Will You Be Doing?

You will interact directly with Medicare customers through inbound calls and online chat.

Your responsibilities will include:

  • Answering customer questions through phone and chat
  • Explaining Medicare benefits, coverage, and available options
  • Helping eligible customers navigate the enrollment process
  • Maintaining accurate customer and interaction records
  • Following established quality and compliance procedures
  • Working toward assigned productivity and performance expectations

Preferred Experience

Experience in Medicare, AEP, or insurance sales is preferred.

Your Home Office Matters

Since this position is fully remote, you will need a quiet and professional workspace suitable for customer interactions.

Internet Requirements

Download: Minimum 35 Mbps

Upload: Minimum 15 Mbps

A Speedtest.net screenshot may be requested as part of the process.

Not Supported

The following connection types cannot be used for this position:

  • Satellite internet
  • Mobile hotspots
  • VPN connections
  • Peer to peer networks

Paid Training and Development

Before handling customer interactions independently, new team members will participate in a 5 week training program.

Weeks 1 to 4: Classroom Training

Week 5: Nesting and Transition to Production

Additional employment opportunities may become available in the future depending on business needs and individual performance.

States Currently Eligible


We are accepting candidates who currently reside in:

Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, and Wyoming.

Ready to Apply?

If you are licensed, customer focused, comfortable working remotely, and interested in supporting Medicare customers during AEP, we encourage you to apply.