Consumer Service Coordinator (Remote) – Hiring 10+ | SkySource Solutions
Location: 100% Remote
Pay: Starting at $16/hour
Perks: Weekly Pay + 100% Employer-Paid Benefits + PTO + 401(k)
Schedule: Opening Shift (8:00 AM – 5:00 PM)
Availability Required: Monday, Friday, Saturday (rotating days off)
- Note: We are hiring quickly for these 20 openings! We want all hires complete by 6/29 to send equipment, which means offers have to be delivered by 6/12
- Note: Although this role is remote is requires 100% excellent attendance!
- Hiring 10 for the 8AM EST -5PM EST schedule
- Hiring 7 for the 9:30AM EST-6:30PM EST schedule
- Hiring 5 for the 11AM EST-8:00PM EST schedule
We’re Hiring 20+ Representatives – Apply Now!
SkySource Solutions hiring for a nationally recognized leader in lawn and garden products, to rapidly expand their customer support team.
This is a fantastic opportunity to get your foot in the door, earn great benefits from day one, and grow within a well-respected company.
About the Role
As a Consumer Service Coordinator, you’ll be the voice of the brand—helping customers with product questions, order support, and lawn & garden advice across multiple channels.
No two days are the same in this fast-paced, supportive environment.
What You’ll Do
- Handle inbound customer calls and deliver outstanding service
- Assist customers via phone, email, and chat
- Answer product questions and provide lawn & garden care guidance
- Troubleshoot issues and walk customers through solutions
- Process orders, returns, and warranty claims
- Resolve concerns and escalate when necessary
- Document interactions using Salesforce (CRM)
- Meet performance goals (quality, response time, satisfaction)
- Stay up-to-date on products, promotions, and policies
What We’re Looking ForRequired:
- 1+ year of customer service experience (call center preferred)
- Ability to multitask across systems while assisting customers
- Strong communication and problem-solving skills
- Detail-oriented with strong organizational ability
- Comfortable working a flexible schedule including weekends
- Willingness to travel occasionally to Marysville, OH for training
Preferred:
- Experience with Salesforce or CRM tools
- Work-from-home experience
- Interest in lawn & garden care
- Familiarity with Google Workspace
Why This Role Stands Out
Schedule & Shifts
Operating Hours are based on East Coast Time Zone!
- Mon–Fri: 8 AM – 8 PM
- Sat: 8 AM – 5 PM
Shifts Available:
- Open: 8:00 AM – 5:00 PM (10positions)
- Mid: 9:30 AM – 6:30 PM (7positions)
- Close: 11:00 AM – 8:00 PM (5 positions)
Days Off: Split days off; Saturday work required (rotating schedule). Must work Mon/Fri/Sat.
Hiring Timeline
- Class Start: June 29th (Offers confirmed by June 12)
Background checks take 1-2 weeks.
Interview Process
- Platform: Google Meet
- Panel: 2 supervisors
Career Growth Opportunity
Start at $16/hour with clear opportunities to move up based on performance. SkySource is known for promoting from within and investing in its people.
Apply Today
We’re moving quickly to fill these roles—apply now to secure your spot and start your remote career with a top-tier company.
Company Description
SkySource Solutions believes in attaining success. We know success is important to our clients, applicants, candidates, and our internal staff and want to be an integral part of that process.
The SkySource Difference: We are not just another staffing firm! We truly care about our candidates long-term success and how we get there together. So the BIG Question is... How do we get there?
Our team of Recruiters come with 5 plus years of industry experience and are not looking to just find you a job. We truly care about your short-term and long-term career goals and understand what's important in making that next career move. We want to understand what you are looking for from a cultural, compensation and benefits perspective.
Apply today and experience the SkySource difference!