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Remote Chat Operator Jobs in Florida (NOW HIRING)

Travers Miran Realty

Customer Support Specialist

Parkland, FL · On-site +1

$17 - $22.75/hr

  • PTO

Manage and resolve incoming customer and internal agent inquiries via email, live chat, SMS, and ... Independent Operator: You thrive in an asynchronous, remote work environment. You don't need ...

Greenbox Capital

Lead Product Manager

Miami, FL · Remote

$150K - $200K/yr

  • Medical

  • Dental

  • Vision

  • PTO

You collaborate easily with engineers, analysts, underwriters, and operators and think in systems ... Final Interview or Leadership Chat - 1 hour * Offer & Background Check We aim to complete the ...

MCI Careers

Service Selling Agent

Winter Springs, FL · On-site +1

$14 - $15.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled ... Familiarity with Windows operating systems * Dependable and punctual with a strong work ethic

MCI Careers

Service Selling Agent

Winter Springs, FL · Remote

$14 - $15.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Familiarity with Windows operating systems * Dependable and punctual with a strong work ethic

Oshi Health

GI- Nurse Practitioner

Miami, FL · Remote

Comfort operating in an entrepreneurial or start-up environment with evolving workflows and ... Remote-first -- work from home anywhere in the US within our approved states * Growth: Advanced ...

ValorVIP

Service Selling Agent

Winter Springs, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Familiarity with Windows operating systems * Dependable and punctual with a strong work ethic

AEM-OA

Note that while this position is fully remote, the successful candidate must be based in Australia ... Receive and respond to customer inquiries through phone, email, and web-based chat. * Document and ...

AEM-OA

Note that while this position is fully remote, the successful candidate must be based in Australia ... Receive and respond to customer inquiries through phone, email, and web-based chat. * Document and ...

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Showing results 21-34

All JobsChat Operator JobsRemote Chat Operator JobsRemote Chat Operator Jobs in Florida

Remote Chat Operator information

See Florida salary details

$9

$15

$22

How much do remote chat operator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote chat operator in Florida is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.07 per hour, depending on experience, location, and employer.

What is a remote chat operator?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What does a remote chat operator do?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.

What skills and qualifications are needed to thrive as a remote chat operator?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What are the most commonly searched types of Chat Operator jobs in Florida?

The most popular types of Chat Operator jobs in Florida are:

What are popular job titles related to Remote Chat Operator jobs in Florida?

For Remote Chat Operator jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Chat Operator jobs in Florida look for?

The top searched job categories for Remote Chat Operator jobs in Florida are:

What cities in Florida are hiring for Remote Chat Operator jobs?

Cities in Florida with the most Remote Chat Operator job openings:

Remote Chat Operator jobs near you
Infographic showing various Remote Chat Operator job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $31,615 per year, or $15.2 per hour.

Journeys Bilingual (Spanish/English) Customer Service Representative - Remote (TN and FL Residents)

Genesco

Tallahassee, FL • On-site, Remote

$14.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Genesco rating

5.4

Company rating: 5.4 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

74th of 104 rated fashion retailers

Job description

The Ideal Candidate
As a Bilingual Remote Customer Support Specialist I, you will play a key role in delivering exceptional service to both internal and external customers. You will provide prompt, effective support while utilizing various software applications to resolve inquiries across multiple communication channels. The ideal candidate is a proactive problem-solver with a passion for helping others, strong communication skills, and the ability to remain calm under pressure.
Position Benefits
  • 40% off employee discount at all Genesco retail locations and online.
  • Advancement opportunities within the first 6 months of employment.
  • Weekly pay
  • Dental, Life, Medical, and Vision coverage and insurance.
  • 401K Contribution program.
  • Journeys and Genesco Scholarship programs.
  • Tuition and Student Loan Repayment assistance.
  • Employee Assistance - Mental Health, Financial Planning, and Legal Advice.

Job Responsibilities:
  • Communicate with customers via phone, chat, SMS, and email to provide accurate and timely information on orders, promotions, shipments, product details, and returns.
  • Foster strong customer relationships to enhance retention and loyalty.
  • Work cross-functionally with internal teams to ensure seamless customer experience.
  • Meet individual and team performance metrics, including adherence, handle time, quality assurance, and attendance.
  • Serve as a brand ambassador by upholding company values and delivering outstanding service.
  • Apply coaching, feedback, and training to enhance performance and customer satisfaction.
  • Ensure the security and privacy of customer information.
  • Perform additional duties as required to support business operations.

Job Requirements:
  • High school diploma or GED.
  • 1-2 years of customer service or retail experience preferred.
  • Strong verbal, written, and interpersonal communication skills.
  • Ability to thrive in a fast-paced, dynamic environment while meeting performance expectations.
  • Proficiency in learning and using new software applications.
  • Excellent problem-solving and conflict resolution skills.
  • Strong attention to detail and ability to multitask effectively.
  • Reliable attendance and willingness to work a flexible schedule, including performance-based schedule bidding.
  • Fluent in English with strong typing skills (must meet minimum words-per-minute requirement).
  • Bilingual proficiency in Spanish.

Work From Home Requirements:
  • Workspace: A dedicated, secure, quiet, and distraction-free environment that supports productivity and confidentiality.
  • Computer: A desktop or laptop with an SSD, Intel i5/i7 or AMD Ryzen 5/7 processor (4+ cores), and the latest operating system.
    • Tablets and Chromebooks are not permitted.
  • RAM: Minimum of 16 GB.
  • Monitors: Two functional monitors (e.g., a laptop with an external monitor or a dual-monitor desktop setup).
  • Headset: USB or USB-C preferred; Bluetooth is acceptable if fully charged during working hours.
  • Web Camera: Integrated or external webcam.
  • Mouse: External mouse required.
  • Cell Phone: Must have Wi-Fi capability and a charger.
  • Internet: Wired Ethernet connection only. Public Wi-Fi is not allowed.
    • Minimum speed: 50 Mbps download / 5 Mbps upload.
    • Recommended speed: 100+ Mbps download / 10+ Mbps upload.
    • Test your speed at www.speedtest.net.
    • You must pass the official system test at www.networktest.twilio.com using Google Chrome.
  • Power: Devices must remain charged at all times to avoid work disruptions.
  • Verification: All equipment and internet access are your responsibility and will be verified during onboarding.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Genesco employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Genesco

Sourced by ZipRecruiter

Genesco Inc., based in Nashville, TN, US, is a publicly owned specialty retail company operating in the footwear, apparel, and accessories industry. The company was initially founded in 1924 as Jarman Shoe Company before eventually transitioning to its current name in 1959. Currently, it operates numerous retail stores in the US and Puerto Rico, including popular brands like Journeys, Johnston & Murphy, and Lids Sports Group. Genesco's mission is to be the leading specialty retailer in the footwear, headwear, and sports apparel industries through providing high quality products and demonstrating excellent customer service. Some of the company's notable achievements include the successful ownership and growth of multiple well-known fashion brands and a significant retail footprint in North America.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Year founded

1924

Social media

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