ZipRecruiter

Log In

2

Remote Chat Operator Jobs in Plantation, FL (NOW HIRING)

Travers Miran Realty

Customer Support Specialist

Parkland, FL · On-site +1

$17 - $22.75/hr

  • PTO

Manage and resolve incoming customer and internal agent inquiries via email, live chat, SMS, and ... Independent Operator: You thrive in an asynchronous, remote work environment. You don't need ...

Greenbox Capital

Lead Product Manager

Miami, FL · Remote

$150K - $200K/yr

  • Medical

  • Dental

  • Vision

  • PTO

You collaborate easily with engineers, analysts, underwriters, and operators and think in systems ... Final Interview or Leadership Chat - 1 hour * Offer & Background Check We aim to complete the ...

Oshi Health

GI- Nurse Practitioner

Miami, FL · Remote

Comfort operating in an entrepreneurial or start-up environment with evolving workflows and ... Remote-first -- work from home anywhere in the US within our approved states * Growth: Advanced ...

All JobsChat Operator JobsRemote Chat Operator JobsRemote Chat Operator Jobs in Plantation, FL

Remote Chat Operator information

See Plantation, FL salary details

$12

$20

$29

How much do remote chat operator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote chat operator in Plantation, FL is $20.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $22.69 per hour, depending on experience, location, and employer.

What is a remote chat operator?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What does a remote chat operator do?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.

What skills and qualifications are needed to thrive as a remote chat operator?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What are popular job titles related to Remote Chat Operator jobs in Plantation, FL?

For Remote Chat Operator jobs in Plantation, FL, the most frequently searched job titles are:

What job categories do people searching Remote Chat Operator jobs in Plantation, FL look for?

The top searched job categories for Remote Chat Operator jobs in Plantation, FL are:

What cities near Plantation, FL are hiring for Remote Chat Operator jobs?

Cities near Plantation, FL with the most Remote Chat Operator job openings:

Remote Chat Operator jobs near you
Infographic showing various Remote Chat Operator job openings in Plantation, FL as of August 2026, with employment types broken down into 51% Full Time, 47% Part Time, 1% Contract, and 1% Nights. Highlights an 88% Physical, and 12% Remote job distribution, with an average salary of $42,023 per year, or $20.2 per hour.

Customer Support Specialist

Travers Miran Realty

Pompano Beach, FL • Remote

$18.50 - $24.75/hr

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Job description

About Us:

Travers Miran Realty is a premier, boutique residential real estate brokerage headquartered in Parkland, Florida. Managed directly by our Principal Broker and Owner, Rick Rapp, we pride ourselves on providing high-touch, elite real estate services across South Florida. We combine localized neighborhood expertise with modern transaction management systems to guide buyers and sellers through seamless property acquisitions.

We are expanding our distributed team and looking for an ambitious, empathetic Remote Customer Support Specialist. If you love solving puzzles, master new software tools instantly, and want to help scale a modern brand, we want to meet you!

You will have full ownership over our inbound communication queues, helping real estate clients and internal agents navigate our digital platform.

Job Summary

Provide multi-channel inbound support and onboarding for real estate clients, troubleshoot platform and digital-signing issues, maintain CRM records, author knowledge-base content, and escalate or route users to appropriate agents.
What You’ll Do:

  • Own the Queue: Manage and resolve incoming customer and internal agent inquiries via email, live chat, SMS, and video channels (using tools like Intercom, Help Scout, or Zendesk).
  • Tech Guide: Act as a platform expert, guiding clients through setting up accounts, accessing secure digital signing portals (Dotloop/DocuSign), and troubleshooting data forms.
  • CRM Optimization: Maintain a clean, real-time database of client interactions within our core CRM (KvCORE/HubSpot) to ensure internal sales teams have flawless data.
  • User Onboarding: Interface with incoming property buyers and sellers, running quick discovery chats to organize their data profiles and route them to the perfect agent.
  • Build the Knowledge Base: Author helpful internal FAQs, help center articles, and video walkthrough snippets to empower users to self-serve.

Requirements

  • Experienced: 1+ years of customer support, tech support, or client-facing operations experience.
  • Tech-Savvy: You adapt to new software seamlessly. You know your way around modern ticketing tools, CRMs, and Slack/Google Workspace.
  • Good Communication: You possess good written and spoken English. You can explain complex, multi-step contract processes in simple, friendly, and human terms.
  • Independent Operator: You thrive in an asynchronous, remote work environment. You don't need micromanagement to stay organized and hit metrics.

Benefits

:

  • Competitive, Transparent Pay: Stable base salary with clear annual performance-based scaling bonuses.
  • Employee Real Estate Rebates: Buying, selling, or renting a home? Get internal brokerage commission rebates and discounted fees to save thousands on your personal property moves.
  • Sponsored Real Estate Licensing: Want to level up? High-performing team members get full company sponsorship for real estate school tuition, pre-licensing courses, and continuing education.
  • Work From Anywhere: 100% remote freedom with standard, predictable East Coast core collaboration hours.
  • Home Office Stipend: Cash allowance to upgrade your desk setup, monitor, or high-speed internet.
  • Uncapped Growth: Direct path into Customer Success Management or Ops Leadership as our digital footprint expands.
  • Generous PTO: Paid vacation days, holidays, and sick leave to keep you refreshed.
  • Employee Assistance Programs (EAPs) and Supportive team culture.
  • Performance Bonuses.