Orlando, FL · On-site +1
Job description POSITION RESPONSIBILITIES: * Customer Support Specialists should stay informed about product specifications and the ability to maintain a positive demeanor and patience with customers
Orlando, FL · On-site +1
Job description POSITION RESPONSIBILITIES: * Customer Support Specialists should stay informed about product specifications and the ability to maintain a positive demeanor and patience with customers
Orlando, FL · On-site +1
$41K - $52K/yr
Description High-Performance Team | Orlando-Based Training This is NOT your typical customer service role. At North American Learning Institute (NALI), we don't hire average; we build
Orlando, FL · On-site +1
$41K - $52K/yr
Description High-Performance Team | Orlando-Based Training This is NOT your typical customer service role. At North American Learning Institute (NALI), we don't hire average; we build
Orlando, FL · Remote
$17 - $19/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We
Orlando, FL · Remote
$17 - $19/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We
Sanford, FL · On-site +1
$17 - $19/hr
LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend
Sanford, FL · On-site +1
$17 - $19/hr
LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend
Sanford, FL · Remote
$17 - $19/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We
Sanford, FL · Remote
$17 - $19/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We
Orlando, FL · On-site +1
$17 - $19/hr
LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend
Orlando, FL · On-site +1
$17 - $19/hr
LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend
LOCATIONRemote Work-at-HomePOSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend
LOCATIONRemote Work-at-HomePOSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend
LOCATIONRemote Work-at-HomePOSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend
LOCATIONRemote Work-at-HomePOSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend
Orlando, FL · On-site +1
Job Summary The Service Desk Analyst Level 2 provides technical and application support to internal employees across the organization. This role supports both end-user technology and enterprise
Orlando, FL · On-site +1
Job Summary The Service Desk Analyst Level 2 provides technical and application support to internal employees across the organization. This role supports both end-user technology and enterprise
Winter Springs, FL · Remote
$14 - $15.20/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We
Winter Springs, FL · Remote
$14 - $15.20/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We
Winter Springs, FL · On-site +1
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We
Winter Springs, FL · On-site +1
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We
$11.46 - $12.95
3% of jobs
$12.95 - $14.44
4% of jobs
$15.81 is the 25th percentile. Wages below this are outliers.
$14.44 - $15.93
19% of jobs
$15.93 - $17.42
22% of jobs
The median wage is $17.52 / hr.
$17.42 - $18.92
17% of jobs
$20.32 is the 75th percentile. Wages above this are outliers.
$18.92 - $20.41
10% of jobs
$20.41 - $21.90
10% of jobs
$21.90 - $23.39
7% of jobs
$23.39 - $24.88
4% of jobs
$24.88 - $26.37
2% of jobs
$26.37 - $27.86
1% of jobs
$11
$19
$27
A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.
To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.
A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.
