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Remote Chat Customer Service Jobs in Quebec (NOW HIRING)

Aramark

Chef

Baie-comeau, QC · Remote

CA$65K - CA$70K/yr

We are looking for passionate leaders with strong culinary expertise, customer service skills, and team management experience to join our remote site operations. If you enjoy taking on new challenges ...

Mako Fintech

Post-Launch Engineer

Montreal, QC · Remote

This is a pivotal time for a transition to cloud services, which has fueled rapid growth in our customer base, as firms seek a product of our quality in order to put their best foot forward to remote ...

Inizio Engage

CA$90K - CA$100K/yr

... clients engaging customers, patients, and/or healthcare professionals, in a robust clinical ... Length of Service Awards * Quarterly Star Awards * Yearly Inizio Circle of Excellence Awards

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All JobsChat Customer Service JobsRemote Chat Customer Service JobsRemote Chat Customer Service Jobs in Quebec

Remote Chat Customer Service information

What is the difference between Remote Chat Customer Service vs Remote Email Customer Support?

AspectRemote Chat Customer ServiceRemote Email Customer Support
Communication MethodReal-time chat interactionsAsynchronous email correspondence
Required SkillsTyping speed, quick problem-solvingClear writing, attention to detail
Work EnvironmentLive chat platforms, customer service softwareEmail platforms, ticketing systems
Common IndustriesRetail, tech, telecomSoftware, e-commerce, finance

Remote Chat Customer Service involves real-time interactions with customers via live chat, requiring quick responses and typing skills. Remote Email Customer Support focuses on asynchronous communication through emails, emphasizing clear writing and detailed responses. Both roles are essential in customer service, often within similar industries, but differ mainly in communication style and tools used.

What are the key skills and qualifications needed to thrive as a remote chat customer service representative?

To thrive as a Remote Chat Customer Service Representative, you need strong written communication skills, fast and accurate typing, and familiarity with customer service protocols, usually supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Outstanding problem-solving abilities, patience, and the ability to multitask make someone stand out in this role. These skills ensure timely, effective support and customer satisfaction in a remote, digital environment.

What are some common challenges faced by remote chat customer service representatives, and how can they be managed?

Remote Chat Customer Service representatives often face challenges such as handling multiple chats simultaneously, maintaining clear communication without visual cues, and managing time effectively while working independently. To overcome these challenges, it's important to develop strong multitasking and written communication skills, utilize available knowledge bases efficiently, and set up a distraction-free workspace. Regular check-ins with supervisors and collaboration with team members through digital platforms can also help maintain productivity and ensure consistent support for customers.

What is a remote chat customer service?

A Remote Chat Customer Service job involves assisting customers and answering their questions through online chat platforms rather than in person or over the phone. Employees in this role typically work from home or another remote location, communicating with customers via text-based chat to resolve issues, provide information, and support sales or account management. Key skills include strong written communication, problem-solving, and a good understanding of the company's products or services. This job is popular for its flexibility and the ability to work from anywhere with a reliable internet connection.
What are the most commonly searched types of Chat Customer Service jobs in Quebec? The most popular types of Chat Customer Service jobs in Quebec are:
What are popular job titles related to Remote Chat Customer Service jobs in Quebec? For Remote Chat Customer Service jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Remote Chat Customer Service jobs in Quebec look for? The top searched job categories for Remote Chat Customer Service jobs in Quebec are:
What cities in Quebec are hiring for Remote Chat Customer Service jobs? Cities in Quebec with the most Remote Chat Customer Service job openings:
Remote Chat Customer Service jobs near you
Infographic showing various Remote Chat Customer Service job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Estimator( hybrid remote position)

GCM Consultants inc.

Levis, QC • On-site, Remote

Full-time

Re-posted 27 days ago

Job description

Contribute to ambitious projects We are all passionate about contributing to a variety of projects that resonate in our industry and impact our society. Every mandate is a new challenge, every solution an innovation. Why choose GCM Consultants? Remote Work: A hybrid model is preferred. Regular in-office presence is encouraged while maintaining a high degree of flexibility. Fully remote work is not currently considered. Flexible working hours Floating days offered upon hiring for personal reasons or illness, and redeemable if not used Employee Assistance Program (EAP) Telemedicine Flexible support program (for sports activities, professional dues, home internet, etc.) Deferred profit-sharing program with RRSP contribution options Comprehensive group insurance plan Who is GCM Consultants? We are a local engineering firm that has been helping customers in all industries with engineering, operations and maintenance since 1994. We measure our success by the continuity of our work with all our customers. We are always on the lookout for new projects that push the boundaries of creativity. On a daily basis, you will Understand project scope and estimating requirements. Contribute to the development of best practices in project estimation. Coordinate the cost estimation team. Maintain an up-to-date database of basic material prices. Analyze data (quantities and prices) to ensure interdisciplinary consistency of estimates. Coordinate with the construction group to validate installation times and indirect construction costs. Prepare bases of estimates. Propose allocations for design elements that are not clearly defined. Analyze bids to fully understand the content of proposals received. Supervise and maintain cost estimating guidelines at GCM for projects of various sizes and different phases of engineering development. Provide training and information on the GCM project cost estimating process. Requirements: Bachelor’s degree in engineering (asset). Between 2 and 5 years of experience in project cost estimation. Experience in project management (asset) Experienced in establishing the required deliverables for service proposals in consulting engineering. Relevant experience in consulting engineering and heavy industries: metallurgy, refining, chemical or petrochemical. Strong expertise in the field of construction. Proficiency in cost estimation tools and software. Knowledge of Aspen Capital Cost Estimator (asset) Fluency in French and English required occasionally since the person will collaborate with colleagues and clients outside of Quebec, both written and oral . If you have these qualities: Ability and interest in understanding multidisciplinary technical challenges Strong communication skills with both internal teams and clients Proactive, positive, and collaborative attitude Sound judgment in analysis and decision-making, with guidance when needed Ability to understand project challenges and anticipate potential risks with support Ability to work effectively in an environment with a certain level of uncertainty, using judgment to interpret incomplete or evolving information. Do you want to develop ambitious projects with us? Send us your resume and let's talk. Type : Permanent full time Available offices : Montréal, Lévis, Varennes, Sherbrooke, Trois-Rivières.

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