Kahnawake, QC · Hybrid
You will report in to the Customer Service Manager, and as a Customer Service Agent, you'll be the first contact for our customers, delivering exceptional service through live chat, email and phone.
Quick apply
Kahnawake, QC · Hybrid
You will report in to the Customer Service Manager, and as a Customer Service Agent, you'll be the first contact for our customers, delivering exceptional service through live chat, email and phone.
As a Customer Service Representative, you will provide excellent care for our customers by serving ... Respond to inquiries received through phone, email, chat, B2B and/or written correspondence from ...
As a Customer Service Representative, you will provide excellent care for our customers by serving ... Respond to inquiries received through phone, email, chat, B2B and/or written correspondence from ...
CA$23 - CA$26/hr
We're hiring at NexOne for a Customer Service & Inside Sales (Bilingual), full-time, located at ... Provide fast, professional solutions to client inquiries via phone, email, chat * Maintain up-to ...
Quick apply
CA$23 - CA$26/hr
We're hiring at NexOne for a Customer Service & Inside Sales (Bilingual), full-time, located at ... Provide fast, professional solutions to client inquiries via phone, email, chat * Maintain up-to ...
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare ... Excellent customer service skills * Strong analytical skills If selected for an interview, please ...
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare ... Excellent customer service skills * Strong analytical skills If selected for an interview, please ...
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare ... Excellent customer service skills * Strong analytical skills If selected for an interview, please ...
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare ... Excellent customer service skills * Strong analytical skills If selected for an interview, please ...
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare ... Excellent customer service skills * Strong analytical skills If selected for an interview, please ...
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare ... Excellent customer service skills * Strong analytical skills If selected for an interview, please ...
Access to the GreenShield telemedicine platform, including virtual consultations with healthcare ... Experience in a similar sales role Excellent customer service skills Strong analytical skills If ...
Access to the GreenShield telemedicine platform, including virtual consultations with healthcare ... Experience in a similar sales role Excellent customer service skills Strong analytical skills If ...
Access to the GreenShield telemedicine platform, including virtual consultations with healthcare ... Experience in a similar sales role Excellent customer service skills Strong analytical skills If ...
Access to the GreenShield telemedicine platform, including virtual consultations with healthcare ... Experience in a similar sales role Excellent customer service skills Strong analytical skills If ...
As a Customer Service Agent for our call centres, you'll support clients with their banking needs ... Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of ...
As a Customer Service Agent for our call centres, you'll support clients with their banking needs ... Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of ...
Montreal, QC · On-site
As a Customer Service Agent for our call centres, you'll support clients with their banking needs ... Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of ...
Montreal, QC · On-site
As a Customer Service Agent for our call centres, you'll support clients with their banking needs ... Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of ...
As a Customer Service Agent for our call centres, you'll support clients with their banking needs ... Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of ...
As a Customer Service Agent for our call centres, you'll support clients with their banking needs ... Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of ...
CA$20 - CA$21/hr
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... Provide exceptional customer support to French-speaking customers via phone, email, and chat.
Quick apply
CA$20 - CA$21/hr
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... Provide exceptional customer support to French-speaking customers via phone, email, and chat.
Key Responsibilities Maintain constant communication with drivers via phone and internal chat ... of Service regulations Support customers and internal teams with timely updates and issue ...
Key Responsibilities Maintain constant communication with drivers via phone and internal chat ... of Service regulations Support customers and internal teams with timely updates and issue ...
You will be part of a Global Customer Service team responsible for ensuring customer satisfaction ... While on a call or chat, you will be required to navigate multiple systems and software. * Resolute.
You will be part of a Global Customer Service team responsible for ensuring customer satisfaction ... While on a call or chat, you will be required to navigate multiple systems and software. * Resolute.
Provide exceptional customer service to policyholders, agents, and partners in French and English via inbound calls, email, and chat. * Handle a high volume of inquiries, analyze issues, and deliver ...
Provide exceptional customer service to policyholders, agents, and partners in French and English via inbound calls, email, and chat. * Handle a high volume of inquiries, analyze issues, and deliver ...
Maintain constant communication with drivers via phone and internal chat * Monitor and respond to ... Ensure compliance with driver Hours of Service regulations * Support customers and internal teams ...
Quick apply
Maintain constant communication with drivers via phone and internal chat * Monitor and respond to ... Ensure compliance with driver Hours of Service regulations * Support customers and internal teams ...
Provide exceptional customer support to French-speaking customers via phone, email, and chat ... Previous experience in a customer service or call centre environment , preferably within a BPO ...
Provide exceptional customer support to French-speaking customers via phone, email, and chat ... Previous experience in a customer service or call centre environment , preferably within a BPO ...
Provide exceptional customer support to French-speaking customers via phone, email, and chat ... Troubleshoot and resolve customer issues while maintaining high service standards. * Escalate ...
Provide exceptional customer support to French-speaking customers via phone, email, and chat ... Troubleshoot and resolve customer issues while maintaining high service standards. * Escalate ...
As a Customer Service employee in the Insurance sector, you'll offer loan insurance solutions that ... Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of ...
As a Customer Service employee in the Insurance sector, you'll offer loan insurance solutions that ... Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of ...
Montreal, QC · On-site +1
As a Customer Service employee in the Insurance sector, you'll offer loan insurance solutions that ... Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of ...
Montreal, QC · On-site +1
As a Customer Service employee in the Insurance sector, you'll offer loan insurance solutions that ... Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of ...
| Aspect | Virtual Chat Customer Service | Virtual Phone Customer Service |
|---|---|---|
| Credentials | Basic customer service skills, sometimes certifications in communication | Similar credentials, often with additional phone etiquette training |
| Work Environment | Online chat platforms, remote from home | Call centers or remote, handling customer calls |
| Employer & Industry | Retail, tech, e-commerce companies | Telecommunications, retail, service industries |
| Search & Comparison | Often compared for remote customer support roles | Commonly compared with chat roles for communication methods |
Virtual Chat Customer Service and Virtual Phone Customer Service both involve remote customer support roles. The main difference lies in the communication method: chat versus phone. Both roles require strong communication skills and customer service experience, but chat roles focus on written communication, while phone roles emphasize verbal skills. Employers in various industries hire for both positions, often offering similar credentials and work environments.
Full-time
Medical, Retirement
Posted 6 days ago
Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together!
Job DescriptionWe're looking for Customer Service Agents to join our growing team supporting Sports Interaction, Canada's oldest online sportsbook and casino operator.
You will report in to the Customer Service Manager, and as a Customer Service Agent, you'll be the first contact for our customers, delivering exceptional service through live chat, email and phone. You'll help resolve queries, troubleshoot issues and create positive customer experiences.
This is an excellent opportunity for individuals with customer service, contact centre, hospitality, gaming or office-based support experience who enjoy helping people and solving problems.
Compensation and Benefits:
What We're Looking For
Working Pattern
Our operation supports customers seven days a week.
Shift Pattern
Shift Hours
We schedule shifts between:
7:00am and 1:00am
Examples include:
Please only apply if you are comfortable working a rotating schedule, including evenings and weekends. Our needs determine shift patterns, and we require flexibility across all shift times.
Hybrid Working & Location
You will have base at our Kahnawake office, which is located on Montreal's South Shore by our company.
Diversity, Equity & Inclusion
At Entain, we know that great ideas come from diverse perspectives. We are committed to creating an inclusive workplace where everyone feels respected, supported and able to excel.
We welcome applications from people of all backgrounds, experiences, identities and abilities. If you require any reasonable adjustments during the recruitment process, please let us know and we'll be happy to support you.
Ready to Apply?
If you're passionate about delivering exceptional customer experiences and want to join a global leader in sports betting and gaming, we'd love to hear from you.
Apply today and join Entain as we continue to shape the future of sports gaming and entertainment in Canada.
#LI-Hybrid
This is a hybrid remote/in-office role.
