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Remote Chat Agent Jobs in Angleton, TX (NOW HIRING)

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Remote Chat Agent information

What are the key skills and qualifications needed to thrive as a remote chat agent, and why are they important?

To thrive as a Remote Chat Agent, you need excellent written communication, strong typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing software is typically required. Outstanding problem-solving abilities, patience, and attention to detail help agents deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries and maintaining high satisfaction in a remote, fast-paced environment.

What does a remote chat agent do?

A remote chat agent answers customer questions through an online chat platform. Your primary responsibilities are to assist customers and troubleshoot issues. You address minor problems and escalate complicated situations to the proper resources. You connect with clients quickly and provide live help. Your duties include using the chat platform, diagnosing the client's problem, communicating until full satisfaction, and assisting with resolutions. A remote chat agent can work in a call center, office environment, or from home.

What is a remote chat agent?

Remote chat agents are customer service professionals who assist customers via online chat platforms, rather than over the phone or in person. They work from a remote location, such as their home, using computers and internet connections to communicate with clients or customers. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. Remote chat agents often work for various industries, including retail, technology, and financial services, offering support through live chat, messaging apps, or social media.

What are some common challenges faced by remote chat agents, and how can they be managed effectively?

Remote Chat Agents often encounter challenges such as handling multiple conversations simultaneously, maintaining a consistent and friendly tone, and resolving customer issues efficiently without face-to-face interaction. Effective time management, clear written communication skills, and familiarity with the company’s resources and support tools are essential for success. Many organizations provide training, knowledge bases, and regular team check-ins to help agents stay informed and supported while working remotely.
What are popular job titles related to Remote Chat Agent jobs in Angleton, TX? For Remote Chat Agent jobs in Angleton, TX, the most frequently searched job titles are:
What job categories do people searching Remote Chat Agent jobs in Angleton, TX look for? The top searched job categories for Remote Chat Agent jobs in Angleton, TX are:
What cities near Angleton, TX are hiring for Remote Chat Agent jobs? Cities near Angleton, TX with the most Remote Chat Agent job openings:
Infographic showing various Remote Chat Agent job openings in Angleton, TX as of July 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Freight Broker Agent - Remote

Cardinal Logistics

Houston, TX • On-site, Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago


Job description

Company Description
Cardinal Logistics operates one of the largest, most diverse dedicated fleets in the US. Our logistics experts work with clients to improve transportation network visibility, increase fleet utilization, drive efficiency, and reduce cost by developing and implementing customized transportation solutions that best fit their needs.
Cardinal's mission is to remain the most trusted logistics and transportation solutions leader in the industry. To that end, Cardinal provides customers with knowledge-based, integrated logistics solutions using a combination of dedicated resources, advanced systems technology and experienced professionals. Cardinal fully understands and listens to the needs of each customer, develops an expedient, functional solution and implements the plan with flawless execution.
Job Description
Cardinal Logistics Management, Inc. has been a carrier server since 1997 and is now one of the largest, most diverse dedicated fleet operations in the country. WIth operations throughout the United States and Puerto Rico, Cardinal employs over 4,000 drivers and staff. As a fully integrated solutions provider, the Cardinal Logistics Management brokerage group continues to provide sophisticated and flexible solutions to all of our clients.
We are searching for experienced Freight Agents who are seeking commission-based freight sales opportunities. Our exclusive group of Freight Agents has the freedom to be their own boss while tapping into high percentage splits, mentoring and tremendous back office support.
Qualifications
  • Must have a book of business (3PL customers)
  • Must have experience within the freight brokering and freight sales industry
  • Entrepreneurial mindset with a desire to maximize income on a commission basis (no commission caps!)

Additional Information
HIGHLIGHTS!
  • Up to 70% commission
  • Work from home or personal office setting
  • 75,000A + FTL carriers and competitive LTL rates
  • Flexible and dedicated back office support and accounting team
  • Bi-weekly payments
  • Thorough, diligent and timely carrier set-up/monitoring process
  • 401k, Dental, Life, Medical and Vision insurance
  • Peace of mind

All your information will be kept confidential according to EEO guidelines.

Cardinal Logistics logo

About Cardinal Logistics

Sourced by ZipRecruiter

Cardinal Logistics operates one of the largest, most diverse dedicated fleets in the US. Our logistics experts work with clients to improve transportation network visibility, increase fleet utilization, drive efficiency, and reduce cost by developing and implementing customized transportation solutions that best fit their needs.

Industry

Trucking

Company size

1,001 - 5,000 Employees

Headquarters location

Kannapolis, NC, US

Year founded

1981