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Remote Chat Agent Jobs in Houston, TX (NOW HIRING)

AO ASPIRE

Remote Life Insurance Sales Agent

Houston, TX · Remote

$1.0K - $250K/yr

Remote Life Insurance Sales Agent (Commission-Based) Imagine building a meaningful career while enjoying the convenience of remote work at home. At AO , you'll have the opportunity to grow ...

Liveops

Remote Customer Service Agent

Sugar Land, TX · Remote

$14 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Conroe, TX · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Spring, TX · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Pasadena, TX · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Houston, TX · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Katy, TX · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Missouri City, TX · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Baytown, TX · Remote

$14 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Humble, TX · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cypress, TX · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Magnolia, TX · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Pearland, TX · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Richmond, TX · Remote

$12.50 - $17/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Tomball, TX · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Kingwood, TX · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

League City, TX · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsChat Agent JobsRemote Chat Agent JobsRemote Chat Agent Jobs in Houston, TX

Remote Chat Agent information

What is a remote chat agent?

Remote chat agents are customer service professionals who assist customers via online chat platforms, rather than over the phone or in person. They work from a remote location, such as their home, using computers and internet connections to communicate with clients or customers. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. Remote chat agents often work for various industries, including retail, technology, and financial services, offering support through live chat, messaging apps, or social media.

What does a remote chat agent do?

A remote chat agent answers customer questions through an online chat platform. Your primary responsibilities are to assist customers and troubleshoot issues. You address minor problems and escalate complicated situations to the proper resources. You connect with clients quickly and provide live help. Your duties include using the chat platform, diagnosing the client's problem, communicating until full satisfaction, and assisting with resolutions. A remote chat agent can work in a call center, office environment, or from home.

What are the key skills and qualifications needed to thrive as a remote chat agent, and why are they important?

To thrive as a Remote Chat Agent, you need excellent written communication, strong typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing software is typically required. Outstanding problem-solving abilities, patience, and attention to detail help agents deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries and maintaining high satisfaction in a remote, fast-paced environment.

What are some common challenges faced by remote chat agents, and how can they be managed effectively?

Remote Chat Agents often encounter challenges such as handling multiple conversations simultaneously, maintaining a consistent and friendly tone, and resolving customer issues efficiently without face-to-face interaction. Effective time management, clear written communication skills, and familiarity with the company’s resources and support tools are essential for success. Many organizations provide training, knowledge bases, and regular team check-ins to help agents stay informed and supported while working remotely.
More about Remote Chat Agent jobs

What are the most commonly searched types of Chat Agent jobs in Houston, TX?

The most popular types of Chat Agent jobs in Houston, TX are:

What are popular job titles related to Remote Chat Agent jobs in Houston, TX?

For Remote Chat Agent jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Remote Chat Agent jobs in Houston, TX look for?

The top searched job categories for Remote Chat Agent jobs in Houston, TX are:

What cities near Houston, TX are hiring for Remote Chat Agent jobs?

Cities near Houston, TX with the most Remote Chat Agent job openings:

Remote Chat Agent jobs near you
Infographic showing various Remote Chat Agent job openings in Houston, TX as of August 2026, with employment types broken down into 52% Full Time, 40% Part Time, 4% Temporary, and 4% Contract. Highlights an 100% Remote job distribution.

100% Remote - Licensed Health Insurance Agent

Houston, TX • Remote

Balance Staffing- Call Center
See more jobs at Balance Staffing- Call Centerexternal

$21.50/hr

Full-time

Medical, Dental, Vision, PTO

Posted 9 days ago

Job description

At Balance Staffing we’re obsessed with your success! Let us help you achieve your career dreams.

Job Title: Licensed Insurance Sales Agent

Type of Role: Temporary/Seasonal Direct Hire - Ending December 8th 2026

Expected Length of Contract: 1 - 3 months

Shift / Hours: Sift will be within these hours of operation - Monday - Saturday, 8am EST - 9pm EST, overtime presented based on business needs

Training: M-F 4 weeks classroom 1 week of nesting

Location: Work from Home -

Pay: $21.50 (NO BONUS OFFERED)

This role is a fast-paced and rewarding job assisting with inbound customers seeking to sign up for new life and/or health insurance polices, or upgrade current policies. Active listening, empathy, and upselling are all effective skillsets for a successful season.

Role and Responsibilities:

  • Answering a high number of inbound calls from new and current clients - selling Medicare products through the specified carrier during the Annual Enrollment Period (AEP)
  • Humana only - **Assist members through CHAT communications and inbound calls
  • Assisting customers with selecting a plan
  • Answering customer questions
  • Building and maintaining customer relationships
  • Respond to requests for assistance and/or possible processing of payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required
  • Keeping records confidential

Skills and Experience:

  • Active “Health Insurance License” 
    • Must have resident license in the state you are currently living in
    • Must be valid / can not expire or be up for renewal before 12/8/26
  • AEP Experience and Sales Experience preferred
  • Ability to work full time. (48 hours a week, 5~6 days a week)
  • Open availability between hours of operation is required
  • At least 1 year’s Customer Service experience minimum
  • Logical problem-solving skills
  • Ability to type 25 wpm / Humana only - 45 WPM for Chat Roles
  • 18 years of age or older
  • High School Diploma or equivalent
  • Ability to use Windows operating systems
  • Basic Computer Knowledge/Skills

**Requirements to Work from Home:

  • Quiet, distraction free & Professional Workplace
  • Minimum subscribed download rate equals or exceeds 35.0 Mbps 
    • Minimum subscribed upload rate equals or exceeds 15.0 Mbps 
    • ISP must have no packet loss and ping under 30ms
    • MUST provide screenshot of home internet speed that includes the type of internet provider they use
    • Only accept results from www.Speedtest.net:

Perks and Benefits:

Full paid training provided 
Benefits after 60 days 
Potential direct hire opportunities after conclusion of season/successful assignment

Company Description

Balance Staffing is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.