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Remote Chat Agent Jobs in Dallas, TX (NOW HIRING)

SmartStop 3PM

Customer Experience Agent

Arlington, TX · Remote

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This job can be 100% remote after training. Essential Job Functions and Responsibilities ... chat, or SMS. * Ensures that appropriate actions are taken to resolve customers problems and ...

Promoted2

Remote Insurance Agent

Dallas, TX · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

Chewy

Licensed Healthcare Agent

Richardson, TX · Remote

$21/hr

Remote (Must reside in one of the following states: Arizona, Florida, Kentucky, or Texas) Do you ... Handle healthcare and customer service inquiries via phone, email, and chat as needed ...

AO Globe Life

Remote Entry-Level Managing Agent

Arlington, TX · On-site +1

$14 - $18.75/hr

  • Medical

  • Life

Remote Entry-Level Managing Agent Company: AO (American Income Division) Work Arrangement: 100% Remote (U.S. Residents Only) Empower Lives, Shape Futures & Build Your Career-From Home 100% Remote ...

Vytwo

Dynamics 365 Developer

Prosper, TX · Remote

Remote We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer ... Chat channel setup, Workstreams, Session templates, Agent Scripts and Macros, as well as CI ...

Liveops

Remote Customer Service Agent

Lewisville, TX · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Mckinney, TX · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Fort Worth, TX · Remote

$14.75 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Mesquite, TX · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Flower Mound, TX · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Garland, TX · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Irving, TX · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Burleson, TX · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Allen, TX · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Grand Prairie, TX · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Euless, TX · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Denton, TX · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Keller, TX · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Rockwall, TX · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsChat Agent JobsRemote Chat Agent JobsRemote Chat Agent Jobs in Dallas, TX

Remote Chat Agent information

See Dallas, TX salary details

$9

$21

$50

How much do remote chat agent jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote chat agent in Dallas, TX is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.76 and $21.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote chat agent, and why are they important?

To thrive as a Remote Chat Agent, you need excellent written communication, strong typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing software is typically required. Outstanding problem-solving abilities, patience, and attention to detail help agents deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries and maintaining high satisfaction in a remote, fast-paced environment.

What does a remote chat agent do?

A remote chat agent answers customer questions through an online chat platform. Your primary responsibilities are to assist customers and troubleshoot issues. You address minor problems and escalate complicated situations to the proper resources. You connect with clients quickly and provide live help. Your duties include using the chat platform, diagnosing the client's problem, communicating until full satisfaction, and assisting with resolutions. A remote chat agent can work in a call center, office environment, or from home.

What is a remote chat agent?

Remote chat agents are customer service professionals who assist customers via online chat platforms, rather than over the phone or in person. They work from a remote location, such as their home, using computers and internet connections to communicate with clients or customers. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. Remote chat agents often work for various industries, including retail, technology, and financial services, offering support through live chat, messaging apps, or social media.

What are some common challenges faced by remote chat agents, and how can they be managed effectively?

Remote Chat Agents often encounter challenges such as handling multiple conversations simultaneously, maintaining a consistent and friendly tone, and resolving customer issues efficiently without face-to-face interaction. Effective time management, clear written communication skills, and familiarity with the company’s resources and support tools are essential for success. Many organizations provide training, knowledge bases, and regular team check-ins to help agents stay informed and supported while working remotely.
More about Remote Chat Agent jobs

What are the most commonly searched types of Chat Agent jobs in Dallas, TX?

The most popular types of Chat Agent jobs in Dallas, TX are:

What are popular job titles related to Remote Chat Agent jobs in Dallas, TX?

For Remote Chat Agent jobs in Dallas, TX, the most frequently searched job titles are:

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The top searched job categories for Remote Chat Agent jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Chat Agent jobs?

Cities near Dallas, TX with the most Remote Chat Agent job openings:

Remote Chat Agent jobs near you
Infographic showing various Remote Chat Agent job openings in Dallas, TX as of August 2026, with employment types broken down into 50% Full Time, 41% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,251 per year, or $21.3 per hour.

Customer Experience Agent

SmartStop 3PM

Arlington, TX • Remote

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Think Outside the Box!

A company that embraces CHANGE while enhancing EVERYONE’S journey.

About SmartStop Self Storage

SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in 22 states in the U.S. and three provinces in Canada. In addition, SmartStop was awarded: Newsweek’s Best Customer Service among Storage Center companies three years in a row 2021, 2022 & 2023, Top Workplace of Orange County in 2022 and 2023, and Reputation’s 800 Award in 2023. Come join a winning team!

Voted TOP WORKPLACE 2022 & 2023 by the Orange County Register and our AMAZING employees!

Salary range: $16.00 to $18.00 per hour depending on experience

Customer Experience Agent Job Summary

Reporting to the Call Center Director, the Customer Experience Agent manages customer escalation calls by identifying a customer’s needs and providing solutions to their complaints and identifies ways to ensure customer satisfaction and retention.

This job can be 100% remote after training.

Essential Job Functions and Responsibilities

  • Addresses customer inquiries and provides service and support across all communication channels to include: telephone, email, online chat, or SMS.
  • Ensures that appropriate actions are taken to resolve customers problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Uses extensive company and company product knowledge to answer and appropriately address inquiries.
  • Performs other related duties as necessary or assigned.

If you love problem solving and helping customers and have excellent communication skills – this could be the job for you!

Qualifications Needed

  • High school diploma or equivalent.
  • Customer service experience required.
  • Minimum 3+ years of self-storage management experience.
  • Excellent written and verbal communication skills including active listening.
  • Service-oriented and able to resolve customer grievances.
  • Excellent decision-making ability.
  • Strong problem-solving skills.
  • Proficient in computer skills with the ability to learn new software.
  • Knowledge of, or ability to learn, product, service, or area of customer service specialization.
  • Ability to function well in an often-stressful environment.

Benefits

  • Competitive salary
  • Medical, dental and vision insurance
  • Life and Disability Insurances
  • Ample paid time off
  • Generous holiday schedule
  • 401(k) + matching with no waiting period
  • Employee assistance program
  • Paid employee referral program

Diversity

SmartStop® Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion, and seek contributors from all backgrounds to join our dynamic team.

Lead Together!

Apply