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Remote Chat Agent Jobs in Dallas, TX (NOW HIRING)

3M

Data Chat Agent

Richardson, TX · Remote

$23 - $28/hr

Job Overview We are seeking a diligent and customer-focused Data Chat Agent to join our dynamic team remotely. In this full-time role, you will be the first point of contact for handling data-related ...

New

Chewy

Licensed Healthcare Agent

Richardson, TX · Remote

$21/hr

Remote (Must reside in one of the following states: Arizona, Florida, Kentucky, or Texas) Do you ... Handle healthcare and customer service inquiries via phone, email, and chat as needed ...

Promoted2

Remote Insurance Agent

Dallas, TX · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

AO Globe Life

Remote Entry-Level Managing Agent

Arlington, TX · On-site +1

$14 - $18.75/hr

Remote Entry-Level Managing Agent Company: AO (American Income Division) Work Arrangement: 100% Remote (U.S. Residents Only) Empower Lives, Shape Futures & Build Your Career-From Home 100% Remote ...

Vytwo

Dynamics 365 Developer

Prosper, TX · Remote

Remote We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer ... Chat channel setup, Workstreams, Session templates, Agent Scripts and Macros, as well as CI ...

Liveops

Remote Customer Service Agent

Mesquite, TX · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Garland, TX · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Burleson, TX · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Irving, TX · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Grand Prairie, TX · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Allen, TX · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Keller, TX · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Rockwall, TX · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Fort Worth, TX · Remote

$14.75 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Denton, TX · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Euless, TX · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lewisville, TX · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Mckinney, TX · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Remote Chat Agent information

See Dallas, TX salary details

$9

$21

$50

How much do remote chat agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote chat agent in Dallas, TX is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.76 and $21.35 per hour, depending on experience, location, and employer.

What is a remote chat agent?

Remote chat agents are customer service professionals who assist customers via online chat platforms, rather than over the phone or in person. They work from a remote location, such as their home, using computers and internet connections to communicate with clients or customers. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. Remote chat agents often work for various industries, including retail, technology, and financial services, offering support through live chat, messaging apps, or social media.

What does a remote chat agent do?

A remote chat agent answers customer questions through an online chat platform. Your primary responsibilities are to assist customers and troubleshoot issues. You address minor problems and escalate complicated situations to the proper resources. You connect with clients quickly and provide live help. Your duties include using the chat platform, diagnosing the client's problem, communicating until full satisfaction, and assisting with resolutions. A remote chat agent can work in a call center, office environment, or from home.

What are the key skills and qualifications needed to thrive as a remote chat agent, and why are they important?

To thrive as a Remote Chat Agent, you need excellent written communication, strong typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing software is typically required. Outstanding problem-solving abilities, patience, and attention to detail help agents deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries and maintaining high satisfaction in a remote, fast-paced environment.

What are some common challenges faced by remote chat agents, and how can they be managed effectively?

Remote Chat Agents often encounter challenges such as handling multiple conversations simultaneously, maintaining a consistent and friendly tone, and resolving customer issues efficiently without face-to-face interaction. Effective time management, clear written communication skills, and familiarity with the company’s resources and support tools are essential for success. Many organizations provide training, knowledge bases, and regular team check-ins to help agents stay informed and supported while working remotely.
More about Remote Chat Agent jobs

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The most popular types of Chat Agent jobs in Dallas, TX are:

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For Remote Chat Agent jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Chat Agent jobs in Dallas, TX look for?

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Remote Chat Agent jobs near you
Infographic showing various Remote Chat Agent job openings in Dallas, TX as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $44,251 per year, or $21.3 per hour.

Data Chat Agent

3M

Richardson, TX • Remote

$23 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

3M rating

7.9

Company rating: 7.9 out of 10

Based on 245 frontline employees who took The Breakroom Quiz

158th of 544 rated manufacturers

Job description

3M is a global science company that never stops inventing. Founded in 1902, we are a leader in material science, producing over 60,000 products used in homes, businesses, schools, and hospitals around the world. From everyday household staples like Post-it Notes and Scotch Tape to advanced solutions in worker safety and electronics, our innovation touches nearly every part of modern life. Headquartered in Minnesota, 3M is driven by a culture of curiosity and collaboration, organized across four core business groups: Safety & Industrial, Transportation & Electronics, and Consumer. Joining 3M means becoming part of a legacy of discovery and a future of limitless possibility.
Job Overview
We are seeking a diligent and customer-focused Data Chat Agent to join our dynamic team remotely. In this full-time role, you will be the first point of contact for handling data-related enquiries through our digital chat platform. The ideal candidate will possess exceptional written communication skills and a keen eye for detail, ensuring that all interactions are handled professionally and accurately. This is an excellent opportunity to contribute to a world-renowned organization and develop your skills within a supportive and innovative environment.
Responsibilities
* Engage with internal or external users via live chat to provide timely and accurate assistance with data-related queries.
* Clearly and concisely communicate information, troubleshoot basic issues, and guide users through processes.
* Maintain a high standard of customer service and professionalism in all interactions.
* Accurately document all chat conversations, actions taken, and resolutions in our internal systems.
* Escalate complex data issues to the appropriate technical teams in a clear and organized manner.
* Adhere strictly to company policies, particularly those concerning data privacy and confidentiality.
* Identify recurring user questions and trends to help improve our knowledge base and support resources.
Qualifications
* Proven experience in a customer service, data entry, or administrative role, preferably with chat-based support.
* Exceptional written communication skills with a strong command of grammar, spelling, and punctuation.
* Excellent typing speed and accuracy.
* Strong attention to detail and a commitment to data integrity.
* The ability to multitask effectively and manage multiple chat conversations simultaneously in a fast-paced environment.
* Proficiency in using standard office software and a demonstrated ability to learn new systems quickly.
* A proactive and problem-solving mindset.
* Previous experience with CRM or ticketing systems is desirable but not essential.
Benefits
* A competitive hourly wage and comprehensive benefits package.
* Opportunities for professional growth and career development within a global organization.
* Access to company health and wellness programs.
* A collaborative and inclusive company culture that values diversity and innovation.

In addition, this position is eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.).

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