Infrastructure Support Analyst
Saint Louis, MO ยท Remote
$27/hr
Infrastructure Support Analyst Location ... Remote (USA) Schedule: Monday-Friday, 8:30 AM-5:00 PM CST Start Date: January 26, 2026 Duration: 12 ...
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Saint Louis, MO ยท Remote
$27/hr
Infrastructure Support Analyst Location ... Remote (USA) Schedule: Monday-Friday, 8:30 AM-5:00 PM CST Start Date: January 26, 2026 Duration: 12 ...
Quick apply
Saint Louis, MO ยท Remote
$27/hr
Infrastructure Support Analyst Location ... Remote (USA) Schedule: Monday-Friday, 8:30 AM-5:00 PM CST Start Date: January 26, 2026 Duration: 12 ...
Des Moines, IA ยท On-site +1
This is a remote position, the ideal candidate will be located in Des Moines, IA or Parson, TN areas. What we're looking for: SHAZAM is looking for a Digital Support Analyst to join our team. In this ...
Des Moines, IA ยท On-site +1
This is a remote position, the ideal candidate will be located in Des Moines, IA or Parson, TN areas. What we're looking for: SHAZAM is looking for a Digital Support Analyst to join our team. In this ...
Dallas, TX ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Dallas, TX ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Tampa, FL ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Tampa, FL ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Be Seen First
Position Summary We are looking for an experienced Technical Support Analyst to support our health ... This is a remote position with some travel required. Hours are 8am-5pm EST. JOB RESPONSIBILITIES
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Be Seen First
Position Summary We are looking for an experienced Technical Support Analyst to support our health ... This is a remote position with some travel required. Hours are 8am-5pm EST. JOB RESPONSIBILITIES
Austin, TX ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Austin, TX ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Houston, TX ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Houston, TX ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Atlanta, GA ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Atlanta, GA ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Fort Lauderdale, FL ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Fort Lauderdale, FL ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Orlando, FL ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Orlando, FL ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Greenville, SC ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Greenville, SC ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Raleigh, NC ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Raleigh, NC ยท On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Atlanta, GA ยท Remote
Job Purpose The Support Analyst Level 3 provides superior technical assistance and support for ... This position is 100% Remote, with periodic travel to Atlanta, GA for company events as necessary.
Atlanta, GA ยท Remote
Job Purpose The Support Analyst Level 3 provides superior technical assistance and support for ... This position is 100% Remote, with periodic travel to Atlanta, GA for company events as necessary.
Jacksonville, FL ยท On-site +1
$75K - $100K/yr
eDiscovery & Litigation Support Analyst- Remote, FLORIDA-based Department: Legal Operations Employment Type: Full Time Location: Remote- Florida Compensation: $75,000 - $100,000 / year Description At ...
Jacksonville, FL ยท On-site +1
$75K - $100K/yr
eDiscovery & Litigation Support Analyst- Remote, FLORIDA-based Department: Legal Operations Employment Type: Full Time Location: Remote- Florida Compensation: $75,000 - $100,000 / year Description At ...
Role: Product Support Analyst Location: 100% Remote, Work Location With-in the United States Contract Role Customer Support - Research and resolve technical support tickets regarding the Texas ...
Role: Product Support Analyst Location: 100% Remote, Work Location With-in the United States Contract Role Customer Support - Research and resolve technical support tickets regarding the Texas ...
District Data Support Analyst at California College Guidance Initiative Share on X Print ... Remote Within California With Occasional Travel * All Candidates Must Currently Live Full-Time in ...
District Data Support Analyst at California College Guidance Initiative Share on X Print ... Remote Within California With Occasional Travel * All Candidates Must Currently Live Full-Time in ...
Irving, TX ยท On-site +1
Salesforce Support Analyst II The Salesforce Support Analyst II provides intermediate technical support for Lennar Associates using the Salesforce platform. This role involves resolving complex ...
Irving, TX ยท On-site +1
Salesforce Support Analyst II The Salesforce Support Analyst II provides intermediate technical support for Lennar Associates using the Salesforce platform. This role involves resolving complex ...
$70K - $75K/yr
We are seeking a Brokerage Support Analyst to serve as a key member of our growing brokerage team ... Join a highly entrepreneurial, remote-first team that values ownership and execution * Play a ...
$70K - $75K/yr
We are seeking a Brokerage Support Analyst to serve as a key member of our growing brokerage team ... Join a highly entrepreneurial, remote-first team that values ownership and execution * Play a ...
Mclean, VA ยท Remote
This is a remote role based out of our McLean, VA headquarters. Occasional early evening or weekend ... Analyze and process advertising tags, creatives, and campaign files for inclusion in TMTs scanning ...
Mclean, VA ยท Remote
This is a remote role based out of our McLean, VA headquarters. Occasional early evening or weekend ... Analyze and process advertising tags, creatives, and campaign files for inclusion in TMTs scanning ...
New York, NY ยท Remote
$90 - $130/hr
Senior PeopleSoft Integration & Support Analyst Job Summary: Next Generation, Inc., an Equal Opportunity Employer, is seeking an experienced Senior PeopleSoft Integration & Support Analyst to support ...
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New York, NY ยท Remote
$90 - $130/hr
Senior PeopleSoft Integration & Support Analyst Job Summary: Next Generation, Inc., an Equal Opportunity Employer, is seeking an experienced Senior PeopleSoft Integration & Support Analyst to support ...
$14.90 - $18.66
9% of jobs
$22.19 is the 25th percentile. Wages below this are outliers.
$18.66 - $22.42
17% of jobs
$22.42 - $26.18
17% of jobs
The median wage is $27.64 / hr.
$26.18 - $29.94
19% of jobs
$29.94 - $33.70
11% of jobs
$34.95 is the 75th percentile. Wages above this are outliers.
$33.70 - $37.46
6% of jobs
$37.46 - $41.22
8% of jobs
$41.22 - $44.97
5% of jobs
$44.97 - $48.73
4% of jobs
$48.73 - $52.49
2% of jobs
$52.49 - $56.25
1% of jobs
$14
$31
$56
| Aspect | Remote Cerner Support Analyst | Remote Epic Support Analyst |
|---|---|---|
| Certifications | Cerner certifications, healthcare IT credentials | Epic certifications, healthcare IT credentials |
| Work Environment | Healthcare facilities, IT support teams | Healthcare facilities, IT support teams |
| Industry Usage | Hospitals, clinics using Cerner systems | Hospitals, clinics using Epic systems |
| Common Search Intent | Support, troubleshooting Cerner EHR systems | Support, troubleshooting Epic EHR systems |
Both roles involve supporting electronic health record (EHR) systems in healthcare settings. The main difference lies in the specific EHR platform: Cerner vs Epic. While their responsibilities are similar, certifications and technical knowledge are tailored to each system. Candidates should choose based on their certification, experience, and the systems used by their target employers.

$27/hr
Contractor
Posted 4 days ago
Location: Remote (USA)
Schedule: MondayโFriday, 8:30 AMโ5:00 PM CST
Start Date: January 26, 2026
Duration: 12-month contract
Extension/Conversion: Yes / Yes
Openings: 1
This role supports enterprise IT infrastructure services focused on managed file transfers (MFT) and job automation/scheduling. The analyst will help configure, maintain, deploy, and troubleshoot file transfer and automation workflows while supporting internal business teams across the organization.
This is a fully remote role that requires strong self-management skills and the ability to work through a high-volume service request queue.
Key ResponsibilitiesManage and prioritize ServiceNow ticket queues related to MFT job design and deployment
Configure, maintain, and support job automation workflows in a Control-M environment
Partner with business teams to perform end-to-end testing of automated workflows
Administer external partner accounts within MFT platforms
Troubleshoot and resolve Level 2 and Level 3 incidents related to file transfer services
Ensure service delivery meets established SLAs
Support secure data transfer processes across enterprise systems
Bachelorโs degree in a quantitative, technical, or business-related field
0โ2 years of relevant IT or infrastructure support experience
Strong problem-solving and analytical skills
Ability to identify issues, gather data, and recommend solutions
Comfortable working independently in a remote environment
Experience in healthcare IT environments
Familiarity with regulatory and security-driven systems
Related IT certifications
Control-M (job scheduling / automation)
Globalscape or similar MFT tools
Encryption and secure file transfer concepts
Intermediate to advanced Microsoft Excel skills (macros a plus)
Part of an Enterprise Scheduling / IT Production Control team
Supports file transfers and automation across multiple business lines
Fast-paced, ticket-driven environment with enterprise-wide visibility
1โ2 virtual interviews via Microsoft Teams
Manager review typically within 1โ2 days of shortlisting
Not eligible for Corp2Corp
Candidates must be legally authorized to work in the US without sponsorship.
CLIENT does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.