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Remote Case Manager Jobs in Worcester, MA (NOW HIRING)

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How much do remote case manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote case manager in Worcester, MA is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.83 per hour, depending on experience, location, and employer.

What is a remote case manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

What does a remote case manager do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

How does a remote case manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

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The top searched job categories for Remote Case Manager jobs in Worcester, MA are:

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Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,308 per year, or $24.7 per hour.

Remote Licensed Independent Clinical Social Worker (LICSW) - Detox Center Specialist

Access Mind Counseling LLC

Newton, MA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Position Overview

Access Mind Counseling LLC is seeking a dynamic and compassionate Licensed Independent Clinical Social Worker (LICSW) to join our team in a full-time remote capacity, focusing on the vital work of supporting individuals in a detox center setting. This role offers an annual salary ranging from USD 70,000 to 100,000, commensurate with experience and qualifications, alongside a generous sign-on bonus for new hires.

About the Organization

Access Mind Counseling LLC is dedicated to breaking down barriers to mental health care and providing holistic, accessible services tailored for individuals and families of all backgrounds. Our organization strives to enhance community health by ensuring that mental health support is available and stigma-free. Our comprehensive mental health services encompass counseling, crisis intervention, case management, and psychiatric medication management.

Work Environment

As a member of our team, you will operate in a fully remote setting, allowing for versatile work arrangements that cater to your schedule while maintaining high-quality client care. Our detox center is committed to creating an environment that encourages recovery, dignity, and respect. You will collaborate with a multidisciplinary team of professionals, including psychiatrists, nurses, and mental health specialists, all working together to provide integrated services that meet the diverse needs of our clients.

Key Responsibilities
  • Conduct comprehensive psychosocial assessments for clients entering the detox program to evaluate mental health needs, including strengths and challenges.
  • Deliver individual, family, and group therapy sessions, employing evidence-based practices tailored to the specific needs and cultural contexts of your clients.
  • Utilize therapeutic modalities such as cognitive-behavioral therapy (CBT), motivational interviewing, and family systems therapy to foster client engagement and success.
  • Create and implement individualized treatment plans documenting goals, interventions, and progress tracking to ensure client-centered care.
  • Collaborate with a team of professionals, facilitating seamless communication to enhance overall patient outcomes and care coordination.
  • Provide crisis intervention services, which may include conducting risk assessments and developing safety and action plans tailored to each client.
  • Advocate for client rights, connect them with essential community resources, and provide robust case management support throughout their recovery journey.
  • Engage in community outreach initiatives aimed at increasing awareness of mental health resources and reducing stigma.
Patient Population / Client Focus

This position is centered around working with a diverse array of clients from various socioeconomic backgrounds seeking detox support. The role requires sensitivity to cultural differences and an understanding of the unique challenges faced by those struggling with substance use disorders and mental health issues. Your work will significantly influence their recovery process, offering hope and guidance through difficult times.

Qualifications
  • A Master's degree in Social Work from an accredited program is mandatory.
  • Possession of an active state license as a Licensed Independent Clinical Social Worker (LICSW) is required.
  • In-depth knowledge and competence in working with diverse populations, along with a strong foundation in cultural competence, are essential for this role.
  • Exceptional communication abilities, empathy, and problem-solving skills are critical to fostering trusting relationships with clients.
Preferred Experience
  • Prior experience working in community mental health settings or detox centers is highly desirable and will be beneficial for handling the complexities of this role.
  • Familiarity with evidence-based practices specific to substance use treatment and mental health will enhance effectiveness.
  • Active engagement in advocacy for mental health awareness and community resource facilitation is a significant plus.
Compensation and Benefits
  • A competitive salary with potential earnings between USD 70,000 and 100,000 annually, plus a sign-on bonus.
  • Comprehensive health insurance coverage that includes medical, dental, and vision plans.
  • Retirement savings plans with employer contributions to support long-term financial security.
  • Generous paid time off policy encompassing vacation, personal days, and sick leave to promote work-life balance.
  • Access to professional development opportunities to ensure continuous growth and learning within the field.
  • Additional insurance options provided to safeguard your health and well-being.
Career Growth Opportunities

At Access Mind Counseling LLC, we are dedicated to supporting the professional aspirations of our team members. You will have access to ongoing training programs and workshops that keep you at the forefront of mental health care practices. Opportunities for advancement within our organization are encouraged, allowing you to broaden your impact within the community and potentially take on leadership roles.

Why Join Our Team

Joining Access Mind Counseling LLC means becoming part of an organization committed to facilitating meaningful change in the lives of those struggling with mental health and substance use challenges. You will work within a collaborative environment that values diverse perspectives and empowers you to leverage your expertise for the benefit of clients. Your dedication to mental health advocacy will resonate in your daily work, as you help foster recovery and wellness in your community.

Application Information

If you are ready to make a significant difference in the lives of clients and have the qualifications to meet the demands of this role, we encourage you to apply today. Please submit your resume and any additional relevant materials to be considered for this impactful position.

Apply