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Remote Case Management Jobs in Georgia (NOW HIRING)

MCKESSON

Field Reimbursement Manager

Cumming, GA · On-site +1

... remote interaction and on-site training. This position is client-facing and customer-facing and ... Reimbursement Support on Case management, billing and coding updates, appropriate claims submission ...

MCKESSON

Field Reimbursement Manager

Atlanta, GA · On-site +1

... remote interaction and on-site training. This position is client-facing and customer-facing and ... Reimbursement Support on Case management, billing and coding updates, appropriate claims submission ...

MCKESSON

Field Reimbursement Manager

Gainesville, GA · On-site +1

... remote interaction and on-site training. This position is client-facing and customer-facing and ... Reimbursement Support on Case management, billing and coding updates, appropriate claims submission ...

MCKESSON

Field Reimbursement Manager

Macon, GA · On-site +1

... remote interaction and on-site training. This position is client-facing and customer-facing and ... Reimbursement Support on Case management, billing and coding updates, appropriate claims submission ...

MCKESSON

Field Reimbursement Manager

Lawrenceville, GA · On-site +1

... remote interaction and on-site training. This position is client-facing and customer-facing and ... Reimbursement Support on Case management, billing and coding updates, appropriate claims submission ...

YO AI Labs

Pharmacovigilance Expert - Remote

Atlanta, GA · Remote

$70 - $80/hr

Author and review evaluation tasks based on DSURs, PSURs/PBRERs, safety data, and case-level ... Signal Management * Benefit-Risk Assessment * MedDRA Coding * Seriousness & Causality Assessment

New

ExamWorks LLC

Marketing Manager (32693)

Atlanta, GA · On-site +1

$85K - $90K/yr

This is a remote role Monday - Friday standard business hours. Candidates can be located anywhere ... compliance, case management, record retrieval, document management and related services. Our ...

ExamWorks

Marketing Manager (32693)

Atlanta, GA · Remote

This is a remote role Monday - Friday standard business hours. Candidates can be located anywhere ... compliance, case management, record retrieval, document management and related services. Our ...

Guidehealth

Remote Medical Assistant- Healthguide

Atlanta, GA · On-site +1

$17 - $22/hr

... staff and Guidehealth's Case Management team, to manage a targeted population of patients ... Demonstrated ability to work successfully in a remote work environment. * Reliable transportation ...

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Remote Case Management information

How to become a remote case management?

To become a remote case manager, typically you need a relevant degree such as social work, nursing, or healthcare administration, along with experience in case management or social services. Certification, like the Certified Case Manager (CCM), can enhance job prospects. Strong communication skills and proficiency with case management software are also important for success in a remote setting.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What type of remote case management makes the most money?

In remote case management, specialized roles such as clinical case managers, nurse case managers, or those with advanced certifications tend to earn higher salaries. Experience, industry (e.g., healthcare, insurance), and proficiency with case management software also influence earning potential.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

What are the most commonly searched types of Case Management jobs in Georgia?

The most popular types of Case Management jobs in Georgia are:

What are popular job titles related to Remote Case Management jobs in Georgia?

For Remote Case Management jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Case Management jobs in Georgia look for?

The top searched job categories for Remote Case Management jobs in Georgia are:

What cities in Georgia are hiring for Remote Case Management jobs?

Cities in Georgia with the most Remote Case Management job openings:

Remote Case Management jobs near you
Infographic showing various Remote Case Management job openings in Georgia as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 4% In-person, and 96% Remote job distribution.

EV Technical Charging Specialist

Optimal Inc.

Embry Hills, GA • Remote

Contractor

Re-posted 14 days ago

Job description


Position: Technical Service Agent, OEM Energy Home

Position Summary:
This position is a hybrid of customer support, but also half the role will be a technical documentation creator, who can develop troubleshooting material and training documents to support our customer care team.
This role will exclusively be 2nd shift- (11am-8pm EST).

Position Details:
OEM's Energy team was launched in 2021 and is rapidly growing. OEM Energy products and solutions include energy infrastructure assets (such as energy storage and integrated charging systems), vehicle to grid capabilities, and software platforms needed to operate and aggregate these assets on the grid.

OEM Energy offers a comprehensive EV charging ecosystem from uni-directional chargers to energy storage systems. This team envisions a world with no grid outages, fully renewable energy, and decentralized energy resources. OEM's resources, reach, and all-EV future can deliver that future. This disruption is backed by the bold OEM vision of zero crashes, zero emissions and zero congestion.

Summary of Responsibilities:
Technical service agent, OEMM Energy Home will be responsible for handling technical diagnostic and remote troubleshooting customer calls of OEM Energy Home charging equipment to support with customer care cases and other adjacencies.

This position reports to the OEM Energy Customer Support Ops Lead.

Key Responsibilities:
Technical diagnosis and troubleshooting
Navigate available tools to perform remote diagnosis & troubleshooting
Provide resolution guidance for site visits to other parties
Ensure high customer satisfaction during issue resolution
Case Management
Create/update cases in Salesforce
Work with logistics for parts ordering/return
Serve as lead for technical escalations from service partners, non-technical advisors and others
Provide training as subject matter expert on technical details
Provide flow related insights/feedback to improve efficiency and customer satisfaction
Warranty/RMA/Out of Warranty

In conjunction to general case management responsibilities:

Determine warranty status & manage claims
Reconcile at month end for claims made with logistics, if required
Warm transfers/ service tech scheduling, if required
Training
Train other agents as required
Support creation of training materials based on experience

Required Skills / Experience / Education:
Evidence of safety-first attitude
IT and wi-fi troubleshooting skillset
3+ years as electrician or working on electrical components, EV charging equipment repair/installation experience strongly preferred
Minimum 2 years of experience in a call center/customer facing environment
Proficiency in Microsoft Word, Outlook, Teams, PowerPoint, and Excel; and Salesforce
The ability to balance competing priorities while maintaining effectiveness in a dynamic, often chaotic environment
Adept oral and written communication skills that involve understanding the customer; getting the message across; presenting information effectively; and communicating openly
High level of interpersonal skills to work effectively with others
Computer skills to develop, maintain, and analyze data
Demonstrated ability to learn new technologies and processes, and adapt to change
Ability to innovate, solve complex issues, and present new ideas
Excellent time management skills - the ability to effectively and efficiently use your time to focus on the most impactful activities and challenge those that distract from the identified goal
Responsive and understanding of business issues and data challenges in Aftersales and IT Systems
High level of analytical ability where problems are unusual, difficult, or complex
Ability to lead problem solving activities and manage resolution targets
Associate/Trade degree in related space and four years of equivalent experience (electrical)
Valid driver's license

Apply