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Remote Case Management Assistant Jobs in Tennessee

VIVA USA INC

Nurse Case Manager

Nashville, TN · On-site +1

This is a remote position within our plan states, IL, TX, NM, OK, MT, TN Description: Nurse Case Management Senior Analyst Delivers specific delegated tasks assigned by a supervisor in the Nurse Case ...

VIVA USA INC

Nurse Case Manager

Nashville, TN · On-site +1

Remote Description: Government Programs Care Manager III. For this position, formerly Nurse Case ... management process, will promote the improvement of health outcomes to SNP members. Also assist ...

Vertek Staffing

CDI Specialist

Franklin, TN · Remote

$33.50 - $45/hr

CDI Specialist - Remote Acute Care Hospital Experience Required Required Education * High School ... The CDI Specialist will work collaboratively with HIM, Coding, Case Management, Utilization Review ...

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Remote Case Management Assistant information

What is a Remote Case Management Assistant?

A Remote Case Management Assistant is a professional who supports case managers by handling administrative tasks, managing client records, and coordinating communication from a remote location. Their responsibilities often include scheduling appointments, updating databases, assisting with documentation, and ensuring that client information is accurate and confidential. This role is vital in industries such as healthcare, social services, and insurance, where managing cases efficiently is essential. By working remotely, they use digital tools and communication platforms to stay connected with their team and clients.

What is the difference between Remote Case Management Assistant vs Remote Medical Administrative Assistant?

AspectRemote Case Management AssistantRemote Medical Administrative Assistant
Required CredentialsHigh school diploma, certification in case management or healthcare supportHigh school diploma, medical office certification often preferred
Work EnvironmentHealthcare providers, insurance companies, social servicesMedical offices, clinics, healthcare organizations
Employer & Industry UsageUsed in healthcare, social work, insurance sectorsCommon in healthcare facilities, hospitals, clinics
Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob duties, certifications, and work settings

While both roles support healthcare operations remotely, the Remote Case Management Assistant focuses on coordinating patient care and social services, whereas the Remote Medical Administrative Assistant handles administrative tasks like scheduling and record management. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are the key skills and qualifications needed to thrive as a Remote Case Management Assistant, and why are they important?

To thrive as a Remote Case Management Assistant, you need strong organizational skills, attention to detail, and experience with case management procedures, typically supported by a background in social services or healthcare administration. Familiarity with case management software, secure document management systems, and virtual communication tools is commonly required. Excellent communication, time management, and problem-solving abilities help you efficiently support clients and coordinate with multidisciplinary teams remotely. These skills ensure effective client support, accurate documentation, and smooth case coordination in a virtual environment.

How does a Remote Case Management Assistant typically collaborate with case managers and other team members?

As a Remote Case Management Assistant, you'll frequently collaborate with case managers, social workers, and healthcare professionals through digital platforms such as email, secure messaging, and virtual meetings. Your responsibilities often include gathering and organizing client information, scheduling appointments, and ensuring timely documentation. Effective communication and responsiveness are crucial, as your support helps the team coordinate care and track case progress efficiently. Regular check-ins and updates with the team help maintain workflow and ensure that client needs are addressed promptly.
What are popular job titles related to Remote Case Management Assistant jobs in Tennessee? For Remote Case Management Assistant jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Case Management Assistant jobs in Tennessee look for? The top searched job categories for Remote Case Management Assistant jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Case Management Assistant jobs? Cities in Tennessee with the most Remote Case Management Assistant job openings:
Remote Case Management Assistant jobs near you
Infographic showing various Remote Case Management Assistant job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 2% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Director of Case Management - Quality & Training

ForzaCare

Nashville, TN • Remote

Full-time

Posted 5 days ago

Job description

ABOUT US:

Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve.

ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here.

JOB SUMMARY:

Our dynamic team is seeking a full-time Director of Case Management – Quality & Training to lead the onboarding, training, and professional development of newly hired Case Managers across the country. This role is responsible for coordinating and facilitating onboarding activities, developing and delivering training programs, providing ongoing coaching and support, and ensuring each Case Manager is fully prepared and confident before independently managing cases. The Director also partners with operational leadership to maintain high standards of quality, consistency, and service excellence throughout the Case Management team.

KEY RESPONSIBILITIES:

  • Lead the onboarding, training, and professional development of newly hired Case Managers across the organization.
  • Coordinate and manage onboarding schedules to ensure new hires complete all required training, certifications, and orientation activities in a timely manner.
  • Develop, facilitate, and continuously enhance engaging training sessions covering clinical practices, company policies, systems, workflows, and customer expectations.
  • Provide ongoing coaching, mentorship, and individualized support to new Case Managers, building their confidence and ensuring they are fully prepared to independently manage cases.
  • Lead and develop a highly engaged, high-performing team of Case Managers while communicating company initiatives and driving performance.
  • Provide a high level of leadership and guidance in the establishment of programs, policies and practices for the case management product and the people who produce it.
  • Ensure your team produces top-quality work and provides exceptional service to our customers.
  • Utilize your personal networks and other resources to recruit a team of experienced case managers.

QUALIFICATIONS:

Education & Licensure:

  • Active Registered Nurse (RN) license OR Certified Rehabilitation Counselor with associated college degree (required).
  • Additional certifications such as CCM, CDMS, CRC, CRRN or COHN or other case management credentials (preferred).
  • Ability to travel using a valid driver's license, reliable transportation and auto insurance (required).

Experience:

  • Minimum of 5 years of case management/workers' compensation industry experience (required).
  • Minimum of 5 years of leadership experience, specifically in quality and training (preferred)
  • Experience managing and leading a team of workers' compensation case managers (required).
  • Proficient technology skills to utilize a software platform (preferably CAP), which provides a customized case management process (required).
  • Experience in obtaining a personal network in the workers' compensation industry, consisting of case managers, influencers, and customers (preferred).

Skills & Attributes:

At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment:

  • Motivated –You take pride in exceeding goals and continuously improving.
  • Organized – You can manage a fast-paced workload and multiple priorities with ease.
  • Collaborative – You communicate clearly and work well with diverse teams and stakeholders.
  • Committed – You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards.

WORKING CONDITIONS:

This position is 100% remote, with required availability during standard business hours, ideally in EST or CST time zones. Occasional travel to meet with staff, customers, and attend leadership meetings is required. This role requires a dedicated workspace with reliable internet. The role involves prolonged periods of sitting, operating a computer, and communicating via phone and email.

ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.

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