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Remote Case Management Assistant Jobs in Tennessee

Aston Carter

HR LOA Case Manager - Remote

Nashville, TN · On-site +1

$23/hr

Job Title: HR Assistant/Case Manager The HR Assistant/Case Manager provides comprehensive case ... Work Environment This position is remote, requiring candidates to have a dedicated work-from-home ...

VIVA USA INC

Nurse Case Manager

Nashville, TN · On-site +1

remote in any state except, NY, CA, HI and AK Description: Nurse Case Management Senior Analyst Delivers specific delegated tasks assigned by a supervisor in the Nurse Case Management job family.

VIVA USA INC

Nurse Case Manager

Nashville, TN · On-site +1

Remote Description: Government Programs Care Manager III. For this position, formerly Nurse Case ... management process, will promote the improvement of health outcomes to SNP members. Also assist ...

Vertek Staffing

CDI Specialist

Franklin, TN · Remote

$33.50 - $45/hr

CDI Specialist - Remote Acute Care Hospital Experience Required Required Education * High School ... The CDI Specialist will work collaboratively with HIM, Coding, Case Management, Utilization Review ...

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Remote Case Management Assistant information

What is a remote case management assistant?

A Remote Case Management Assistant is a professional who supports case managers by handling administrative tasks, managing client records, and coordinating communication from a remote location. Their responsibilities often include scheduling appointments, updating databases, assisting with documentation, and ensuring that client information is accurate and confidential. This role is vital in industries such as healthcare, social services, and insurance, where managing cases efficiently is essential. By working remotely, they use digital tools and communication platforms to stay connected with their team and clients.

How does a remote case management assistant typically collaborate with case managers and other team members?

As a Remote Case Management Assistant, you'll frequently collaborate with case managers, social workers, and healthcare professionals through digital platforms such as email, secure messaging, and virtual meetings. Your responsibilities often include gathering and organizing client information, scheduling appointments, and ensuring timely documentation. Effective communication and responsiveness are crucial, as your support helps the team coordinate care and track case progress efficiently. Regular check-ins and updates with the team help maintain workflow and ensure that client needs are addressed promptly.

What are the key skills and qualifications needed to thrive as a remote case management assistant, and why are they important?

To thrive as a Remote Case Management Assistant, you need strong organizational skills, attention to detail, and experience with case management procedures, typically supported by a background in social services or healthcare administration. Familiarity with case management software, secure document management systems, and virtual communication tools is commonly required. Excellent communication, time management, and problem-solving abilities help you efficiently support clients and coordinate with multidisciplinary teams remotely. These skills ensure effective client support, accurate documentation, and smooth case coordination in a virtual environment.

What is the difference between Remote Case Management Assistant vs Remote Medical Administrative Assistant?

AspectRemote Case Management AssistantRemote Medical Administrative Assistant
Required CredentialsHigh school diploma, certification in case management or healthcare supportHigh school diploma, medical office certification often preferred
Work EnvironmentHealthcare providers, insurance companies, social servicesMedical offices, clinics, healthcare organizations
Employer & Industry UsageUsed in healthcare, social work, insurance sectorsCommon in healthcare facilities, hospitals, clinics
Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob duties, certifications, and work settings

While both roles support healthcare operations remotely, the Remote Case Management Assistant focuses on coordinating patient care and social services, whereas the Remote Medical Administrative Assistant handles administrative tasks like scheduling and record management. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Remote Case Management Assistant jobs in Tennessee?

For Remote Case Management Assistant jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Case Management Assistant jobs in Tennessee look for?

The top searched job categories for Remote Case Management Assistant jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Case Management Assistant jobs?

Cities in Tennessee with the most Remote Case Management Assistant job openings:

Remote Case Management Assistant jobs near you
Infographic showing various Remote Case Management Assistant job openings in Tennessee as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% Remote job distribution.

HR LOA Case Manager - Remote

Aston Carter

Nashville, TN • On-site, Remote

$23/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Job Title: HR Assistant/Case ManagerJob Description
The HR Assistant/Case Manager provides comprehensive case management for all types of leave of absence and disability life events. This role involves being a trusted point of contact for employees, ensuring they receive the appropriate benefits and support throughout their leave or disability event.
Responsibilities
  • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees.
  • Serve as a point of contact for assigned employees (150 - 200 employee cases) to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws, and benefit plans.
  • Leverage duration guidelines, best practice tools, and company resources to support oversight of a leave event.
  • Critically assess and adjust the case management plan to accommodate an employee's changing needs.
  • Address and respond to sensitive situations and troubleshoot issues to remove barriers before, during, or after a leave event.
  • Ensure effective communication of employee-impacting issues during the leave event.
  • Facilitate a smooth return-to-work and ramp-back plan for employees returning to the workplace.
  • Educate managers and business partners on employee concerns and needs prior to leave or return.
  • Communicate regular updates to employees and stakeholders both verbally and in writing.
  • Ensure compliance with standard work, federal/state regulations, and company policy.
  • Maintain system records to ensure accurate and timely information/documentation.
  • Consult, coordinate, and partner with third-party administrators, HR, Safety, Legal, Payroll, Benefits, team members, and other departments/systems as appropriate.
Essential Skills
  • 1+ years of experience as a case manager using case management systems, reviewing cases for eligibility, determining the appropriate benefits, and establishing/executing a case management plan. 6+ years of experience will qualify in lieu of a Bachelor's degree.
  • 2+ years of experience in Human Resources or customer service in a leave and/or disability field can be substituted for 1+ year as a case manager.
  • Experience in MS Word, Excel, Access, Outlook, and PowerPoint.
  • Strong customer service focus with a high standard and raising the bar mindset.
  • Ability to be adaptable and flexible to changes and new scope of work.
  • Excellent verbal and written communication skills.
  • Excellent organizational and time management skills.
  • Strong technical skills and computer aptitude, including the ability to learn new systems and navigate multiple systems/windows simultaneously.
  • Ability to prioritize, manage, and complete work/projects with tight deadlines.
Additional Skills & Qualifications
  • Knowledge of federal or state Leave and Disability regulations, specifically ADA/ADAAA and FMLA.
  • Experience working with confidential information.
  • Experience providing case management services for a large, multi-state employer or on behalf of a carrier/TPA.
  • Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters.
Work Environment
This position is remote, requiring candidates to have a dedicated work-from-home setup. Adherence to the company's virtual work-from-home policy is mandatory. It offers a great opportunity for corporate level experience within a fast-paced and high-volume client environment.
Job Type & Location
This is a Contract position based out of Nashville, TN.
Pay and Benefits
The pay range for this position is $23.00 - $23.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Sep 4, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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About Aston Carter

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At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

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