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Remote Case Management Assistant Jobs in Memphis, TN

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Remote Case Management Assistant information

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$12

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How much do remote case management assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote case management assistant in Memphis, TN is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.80 per hour, depending on experience, location, and employer.

What is a remote case management assistant?

A Remote Case Management Assistant is a professional who supports case managers by handling administrative tasks, managing client records, and coordinating communication from a remote location. Their responsibilities often include scheduling appointments, updating databases, assisting with documentation, and ensuring that client information is accurate and confidential. This role is vital in industries such as healthcare, social services, and insurance, where managing cases efficiently is essential. By working remotely, they use digital tools and communication platforms to stay connected with their team and clients.

How does a remote case management assistant typically collaborate with case managers and other team members?

As a Remote Case Management Assistant, you'll frequently collaborate with case managers, social workers, and healthcare professionals through digital platforms such as email, secure messaging, and virtual meetings. Your responsibilities often include gathering and organizing client information, scheduling appointments, and ensuring timely documentation. Effective communication and responsiveness are crucial, as your support helps the team coordinate care and track case progress efficiently. Regular check-ins and updates with the team help maintain workflow and ensure that client needs are addressed promptly.

What are the key skills and qualifications needed to thrive as a remote case management assistant, and why are they important?

To thrive as a Remote Case Management Assistant, you need strong organizational skills, attention to detail, and experience with case management procedures, typically supported by a background in social services or healthcare administration. Familiarity with case management software, secure document management systems, and virtual communication tools is commonly required. Excellent communication, time management, and problem-solving abilities help you efficiently support clients and coordinate with multidisciplinary teams remotely. These skills ensure effective client support, accurate documentation, and smooth case coordination in a virtual environment.

What is the difference between Remote Case Management Assistant vs Remote Medical Administrative Assistant?

AspectRemote Case Management AssistantRemote Medical Administrative Assistant
Required CredentialsHigh school diploma, certification in case management or healthcare supportHigh school diploma, medical office certification often preferred
Work EnvironmentHealthcare providers, insurance companies, social servicesMedical offices, clinics, healthcare organizations
Employer & Industry UsageUsed in healthcare, social work, insurance sectorsCommon in healthcare facilities, hospitals, clinics
Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob duties, certifications, and work settings

While both roles support healthcare operations remotely, the Remote Case Management Assistant focuses on coordinating patient care and social services, whereas the Remote Medical Administrative Assistant handles administrative tasks like scheduling and record management. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Remote Case Management Assistant jobs in Memphis, TN?

For Remote Case Management Assistant jobs in Memphis, TN, the most frequently searched job titles are:

What job categories do people searching Remote Case Management Assistant jobs in Memphis, TN look for?

The top searched job categories for Remote Case Management Assistant jobs in Memphis, TN are:

What cities near Memphis, TN are hiring for Remote Case Management Assistant jobs?

Cities near Memphis, TN with the most Remote Case Management Assistant job openings:

Remote Case Management Assistant jobs near you
Infographic showing various Remote Case Management Assistant job openings in Memphis, TN as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,955 per year, or $20.7 per hour.

Case Manager (Memphis)

BlueCross BlueShield of Tennessee

Memphis, TN • On-site, Remote

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are hiring a Home Health Case Manager at BCBST!
In this role, you will support TennCare (Medicaid) members with complex medical, functional and social needs. You will coordinate home and community-based care, conduct required home visits, and support members transitioning to adult benefits. You'll collaborate closely with providers and internal care teams using digital tools to identify care gaps, reduce hospitalization risk, and improve outcomes.
To be successful in this role, in addition to the core job requirements, you'll bring strong clinical judgement, experience using digital tools to communication, and availability for home visits. You will be a strong candidate for this role if you have the following: home health or hospice nursing experience, pediatric experience, knowledge of MTLSS programs, and familiarity with community-based services.
Note:
  • This is a remote, Monday-Friday (8:00 a.m.-5:00 p.m.) role with flexibility to support member needs, however this role requires traveling to members' homes in the Memphis area and surrounding counties.
  • Candidates must live within 50 miles of Memphis.
  • Sponsorship is not available for this role

Job Responsibilities
  • Supporting utilization management functions for more complex and non-routine cases as needed.
  • Serving as a liaison between members, providers and internal/external customers in coordination of health care delivery and benefits programs.
  • Overseeing highly complex cases identified through various mechanisms to ensure effective implementation of interventions, and to ensure efficient utilization of benefits
  • Performing the essential activities of case management: assessment: planning, implementation, coordinating, monitoring, outcomes and evaluation.
  • Digital positions must have the ability to effectively communicate via digital channels and offer technical support.
  • Effective 7/22/13: This Position requires an 18 month commitment before posting for other internal positions.
  • Various immunizations and/or associated medical tests may be required for this position.
  • This job requires digital literacy assessment.

Job Qualifications
License
  • Registered Nurse (RN) with active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Law.

Experience
  • 3 years - Clinical experience required
  • 5 years - Experience in the health care industry
  • For Select Community & Katie Beckett: 2 years experience in IDD for Select Community is required

Skills/Certifications
  • Excellent oral and written communication skills
  • PC Skills required (Basic Microsoft Office and E-Mail)

Grade 07 BBNEIncentive Plan AEP
Preference will be given to candidates in cost center 338
Number of Openings Available
1
Worker Type:
Employee
Company:
VSHP Volunteer State Health Plan, Inc
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

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