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Remote Care Manager Jobs in Raleigh, NC (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

C4 Technical Services

Be Seen First

Member Services Specialist - Remote

Raleigh, NC · Remote

$18/hr

Remote (Work From Home) Job Type: Full-Time, Seasonal Contract Duration: Approximately 5 Months ... Contact center or call center experience. * Healthcare, Pharmacy Benefit Management (PBM), or ...

New

Duke University

Grants and Contracts Manager

Durham, NC · On-site +1

... Care and Hospice, Duke Health and Wellness, and multiple affiliations. Lead complex grants and ... Work Arrangement - Remote; This position has the option to be 100% remote. Candidates must reside ...

IQVIA

Director, Remote Research Clinicians

Durham, NC · Remote

... management, patient/site services, or related healthcare services. * Experience supporting complex ... Remote #LI-NITINMAHAJAN IQVIA is a leading global provider of clinical research services ...

IQVIA

Director, Remote Research Clinicians

Durham, NC · Remote

... management, patient/site services, or related healthcare services. * Experience supporting complex ... Remote #LI-NITINMAHAJAN IQVIA is a leading global provider of clinical research services ...

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Remote Care Manager information

See Raleigh, NC salary details

$25.3K

$54.8K

$97.7K

How much do remote care manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote care manager in Raleigh, NC is $54,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $62,200.00 per year, depending on experience, location, and employer.

What is a remote care manager?

A Remote Care Manager is a healthcare professional who monitors and supports patients remotely, often using technology like phone calls, video chats, or digital health platforms. They work with patients to manage chronic conditions, coordinate care, and provide education on treatment plans. Their role helps improve patient outcomes by ensuring continuous monitoring, early intervention, and communication with healthcare providers.

What are the typical responsibilities and daily tasks of a remote care manager?

As a Remote Care Manager, your day-to-day responsibilities generally include assessing patients’ needs, coordinating care plans, monitoring progress, and providing ongoing support via phone, video calls, or secure messaging platforms. You’ll routinely collaborate with physicians, nurses, and external providers to ensure comprehensive patient care and may also help patients navigate health resources or follow-up appointments. Documentation and updates in electronic health records are essential, along with adapting care strategies to fit each individual’s situation. While tasks can differ by employer, this role is highly collaborative and combines clinical expertise with digital communication to improve patient outcomes.

What are the key skills and qualifications needed to thrive as a remote care manager?

To thrive as a Remote Care Manager, you need a background in nursing or healthcare, expertise in care coordination, and often a relevant degree or licensure such as RN or LCSW. Familiarity with telehealth platforms, electronic health records (EHRs), and case management software is typically required. Strong interpersonal communication, organizational skills, and the ability to motivate and support patients remotely are key soft skills. These abilities are crucial for ensuring high-quality, continuous care and effective patient outcomes in a virtual environment.

What are the most commonly searched types of Remote Care jobs in Raleigh, NC?

The most popular types of Remote Care jobs in Raleigh, NC are:

What are popular job titles related to Remote Care Manager jobs in Raleigh, NC?

For Remote Care Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Care Manager jobs in Raleigh, NC look for?

The top searched job categories for Remote Care Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Care Manager jobs?

Cities near Raleigh, NC with the most Remote Care Manager job openings:

Remote Care Manager jobs near you
Infographic showing various Remote Care Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 85% Full Time, 7% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,784 per year, or $26.3 per hour.

Remote Customer Service Specialist

ForgeFit

Raleigh, NC • On-site, Remote

$16.50 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply