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Remote Call Reviewer Jobs in Chicago, IL (NOW HIRING)

Jobot

Family Law Attorney (REMOTE)

Chicago, IL · Remote

$125K - $180K/yr

Draft and review pleadings, motions, agreements, and other legal documents * Conduct legal research ... call to discuss the firm? Interested in hearing more? Easy Apply now by clicking the "Apply Now ...

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Aprimo

Customer Success Manager (Remote)

Chicago, IL · On-site +1

$105K - $140K/yr

Conduct regular business reviews with key stakeholders, highlighting the value and ROI delivered by ... Leverage AI tools in day-to-day work including account research, call prep, renewal analysis, and ...

Aprimo

Customer Success Manager (Remote)

Chicago, IL · On-site +1

Conduct regular business reviews with key stakeholders, highlighting the value and ROI delivered by ... Leverage AI tools in day-to-day work including account research, call prep, renewal analysis, and ...

Reliant

Remote - Collections Specialist (Illinois)

Gary, IN · On-site +1

$16 - $19/hr

... Call Center, Customer Service, and Banking * Strong verbal communication skills with the ability to ... For further information, please review the Know Your Rights notice from the Department of Labor.

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Review and verify incoming documents for completeness and compliance with company and regulatory ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Review and verify incoming documents for completeness and compliance with company and regulatory ...

Epiq

Sr. Consultant - Invoice Review

Chicago, IL · Remote

... JA1 #LI-REMOTE "In compliance with federal law, all persons hired will be required to verify ... call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. Epiq Leadership ...

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Showing results 21-40

All JobsCall Reviewer JobsRemote Call Reviewer JobsRemote Call Reviewer Jobs in Chicago, IL

Remote Call Reviewer information

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How much do remote call reviewer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote call reviewer in Chicago, IL is $30.79, according to ZipRecruiter salary data. Most workers in this role earn between $23.27 and $37.64 per hour, depending on experience, location, and employer.

What is a remote call reviewer?

A Remote Call Reviewer is a professional who listens to and evaluates recorded phone calls, typically for quality assurance, compliance, or training purposes. They work remotely, analyzing calls to ensure customer service standards are met, identifying areas for improvement, and providing feedback to call center agents or companies. Their role helps organizations maintain high-quality customer interactions and ensures adherence to company policies and procedures.

What are the key skills and qualifications needed to thrive as a remote call reviewer?

To excel as a Remote Call Reviewer, you generally need experience in call monitoring, quality assurance, and a keen understanding of customer service standards, often supported by a background in customer support or related fields. Familiarity with call recording systems, CRM platforms, and quality assessment tools is typically required. Strong attention to detail, analytical thinking, and effective written communication are vital soft skills for providing accurate feedback and reports. These abilities ensure consistent service quality, regulatory compliance, and ongoing improvement in customer interactions.

What are some common challenges faced by remote call reviewers, and how can they be addressed?

Remote Call Reviewers often encounter challenges such as maintaining focus during long periods of audio review, interpreting context without visual cues, and handling a high volume of calls. To address these, it's helpful to take regular breaks, use quality headphones, and stay organized with effective note-taking strategies. Additionally, establishing a distraction-free workspace and seeking clarification from team leads when ambiguous situations arise can greatly improve accuracy and job satisfaction.

What is the difference between Remote Call Reviewer vs Remote Customer Service Representative?

AspectRemote Call ReviewerRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer service or quality assuranceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHome-based, primarily reviewing recorded calls or live interactionsHome-based, handling live customer inquiries via phone or chat
Employer & Industry UsageInsurance, healthcare, finance, and quality assurance firmsRetail, telecom, banking, and service industries
Common Search & Comparison IntentUnderstanding roles involving call review and quality assuranceCustomer support and communication roles

Remote Call Reviewers focus on evaluating recorded or live calls to ensure quality and compliance, often working in industries like insurance or healthcare. Remote Customer Service Representatives handle direct customer interactions, providing support and information. While both roles are remote and require similar credentials, their primary functions differ—review vs. direct customer engagement.

What are the most commonly searched types of Call Reviewer jobs in Chicago, IL?

The most popular types of Call Reviewer jobs in Chicago, IL are:

What are popular job titles related to Remote Call Reviewer jobs in Chicago, IL?

For Remote Call Reviewer jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Call Reviewer jobs in Chicago, IL look for?

The top searched job categories for Remote Call Reviewer jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Call Reviewer jobs?

Cities near Chicago, IL with the most Remote Call Reviewer job openings:

Remote Call Reviewer jobs near you
Infographic showing various Remote Call Reviewer job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $64,033 per year, or $30.8 per hour.

NetCredit Application Support Representative (Remote)

Enova International

Chicago, IL • On-site, Remote

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Enova International rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
This role is entirely remote; however, candidates must reside within 100 miles of either Chicago, IL, or South Jordan, UT #BI-Remote #LI-Remote
About the role:
Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. As an Application Support Representative, you will participate in an in-depth 3-week training program to specialize in a specific brand. Following the completion of training, your role will involve managing a high volume of inbound calls. You will interact with prospective customers to guide them through the loan application process, with the primary goal of converting these prospects into successful sales.
Responsibilities:
  • Manage incoming customer calls, providing expert guidance through the loan application process.
  • Proactively follow up with customers to encourage the completion of loan applications as necessary.
  • Ensure high levels of customer satisfaction by clearly explaining the features and benefits of Enova's products and services.
  • Maintain meticulous and up-to-date customer account records with accurate information.
  • Deliver exceptional customer service through clear, professional, and effective verbal and written communication.

Requirements:
  • Prior call center experience is a plus, but we value candidates with a proven background in fast-paced customer service environments.
  • Exceptional communication and active listening skills with a proven history of professionalism and empathy in customer interactions.
  • Proven ability to thrive in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills.
  • Comfortable utilizing new technology and have a proven ability to excel in a remote work environment.

Compensation:The budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.
Benefits & Perks:
  • Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
  • Health, dental, and vision insurance including mental health benefits
  • 401(k) matching plus a roth option (U.S. Based employees only)
  • PTO & paid holidays off
  • Sabbatical program (for eligible roles)
  • Summer hours (for eligible roles)
  • Paid parental leave
  • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
  • Employee recognition and rewards program
  • Charitable matching and a paid volunteer day...Plus so much more!

About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.

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