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Remote Call On Doc Jobs in Texas (NOW HIRING)

Philadelphia Insurance Companies

Sales Trainer

Houston, TX · On-site +1

$85K/yr

... our remote call center environment. In this role, you will develop and deliver targeted coaching ... Coach representatives on tone, pacing, confidence, and sales presence to help them manage complex ...

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Remote Call On Doc information

What is the difference between Remote Call On Doc vs Remote Medical Biller?

AspectRemote Call On DocRemote Medical Biller
CredentialsMedical assistant certification or related trainingMedical billing and coding certification (e.g., CPC)
Work EnvironmentHealthcare facilities, clinics, or remoteBilling companies, healthcare providers, or remote
Industry UsageUsed in healthcare for patient communication and documentationUsed for processing insurance claims and billing
Common Search IntentUnderstanding roles related to patient documentationComparing billing roles in healthcare

Remote Call On Doc involves assisting with patient documentation and communication, often requiring medical assistant credentials. Remote Medical Biller focuses on processing insurance claims and billing, requiring billing certifications. Both roles are remote and serve healthcare providers, but they differ in daily tasks and required qualifications.

What is a Remote Call On Doc?

A Remote Call On Doc is a healthcare professional, typically a physician, who provides medical consultations and support to patients or medical staff via telecommunication methods rather than being physically present on-site. These doctors are 'on-call' to address urgent medical needs, give advice, or make clinical decisions remotely. This role is especially common in telemedicine, rural healthcare support, and after-hours medical coverage. Remote Call On Docs help increase access to medical care, reduce response times, and offer expertise in situations where in-person doctors may not be immediately available.

What are the key skills and qualifications needed to thrive as a Remote Call On Doc?

To excel as a Remote Call On Doc (telemedicine physician), you need a valid medical degree, board certification, and strong clinical decision-making skills. Familiarity with telehealth platforms, electronic health records (EHR), and secure communication systems is essential. Excellent communication, empathy, and adaptability are crucial for building trust and effectively assessing patients remotely. These competencies are vital for delivering high-quality care, ensuring patient safety, and maintaining compliance in a virtual healthcare environment.

What are some common challenges remote call-on doctors face, and how can they effectively manage them?

Remote call-on doctors often encounter challenges such as managing a high volume of patient inquiries, maintaining clear communication without face-to-face interaction, and balancing work-life boundaries due to the flexible nature of remote shifts. To manage these, it's important to establish a dedicated workspace, use secure and efficient telehealth platforms, and set clear expectations with both patients and care teams. Regular check-ins with colleagues and leveraging digital documentation tools can also help streamline workflows and ensure high-quality patient care.
What are popular job titles related to Remote Call On Doc jobs in Texas? For Remote Call On Doc jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Call On Doc jobs in Texas look for? The top searched job categories for Remote Call On Doc jobs in Texas are:
What cities in Texas are hiring for Remote Call On Doc jobs? Cities in Texas with the most Remote Call On Doc job openings:
Remote Call On Doc jobs near you
Infographic showing various Remote Call On Doc job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote Full time Call Center Agent

Cerida Investment Corp

El Paso, TX • Remote

$16/hr

Full-time

Re-posted 15 days ago

Job description

Customer Service Agent – Remote

Job Type: Full Time – Work from Home

Hours: Varies with flexibility, Evenings

Salary: $16.00

Benefits: Available after 60 days for full-time employees

About AnswerNet

AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.

Job Summary:

We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures.

Job Duties / Responsibilities / Essential Functions:

Manage large amounts of inbound calls and make consistent outbound calls.
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers

Required Knowledge /Skills / Abilities / Qualifications:

Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient in typing
Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with Windows and Microsoft Office, and the ability to quickly learn new software with provided training.
Flexibility with scheduling and work hours
At least 1 year of previous high-volume call center experience
Experience working with an automatic dialer
Must be computer literate
Pleasant phone demeanor
Experience in both Inbound and Outbound environments
Other requirements may vary as determined by management.
Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry least one year of previous high-volume call center experience

WAH Requirements:

PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet, dedicated place to work free from distractions, including pets and children.