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Remote Call On Doc Jobs in Georgetown, TX (NOW HIRING)

MCI Careers

Call CenterRepresentative

Killeen, TX · Remote

$14.25 - $18.25/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call Center Team Lead

Killeen, TX · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call Center Team Lead

Killeen, TX · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call Center Team Lead

Killeen, TX · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call CenterRepresentative

Killeen, TX · Remote

$14.25 - $18.25/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call CenterSales Representative

Killeen, TX · Remote

$14.25 - $18.25/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Call Center Sales Representatives who are confident, driven, and ready to make an impact. This is ...

MCI Careers

Call CenterSales Representative

Killeen, TX · Remote

$14.25 - $18.25/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Call Center Sales Representatives who are confident, driven, and ready to make an impact. This is ...

ASCENSUS

Bilingual Call Center Representative

Austin, TX · Remote

$19/hr

These positions are 100% fully remote**** The first 4 weeks consist of training from 10:00 am to 6 ... Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ...

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All JobsCall On Doc JobsRemote Call On Doc JobsRemote Call On Doc Jobs in Georgetown, TX

Remote Call On Doc information

What is a Remote Call On Doc?

A Remote Call On Doc is a healthcare professional, typically a physician, who provides medical consultations and support to patients or medical staff via telecommunication methods rather than being physically present on-site. These doctors are 'on-call' to address urgent medical needs, give advice, or make clinical decisions remotely. This role is especially common in telemedicine, rural healthcare support, and after-hours medical coverage. Remote Call On Docs help increase access to medical care, reduce response times, and offer expertise in situations where in-person doctors may not be immediately available.

What are the key skills and qualifications needed to thrive as a Remote Call On Doc?

To excel as a Remote Call On Doc (telemedicine physician), you need a valid medical degree, board certification, and strong clinical decision-making skills. Familiarity with telehealth platforms, electronic health records (EHR), and secure communication systems is essential. Excellent communication, empathy, and adaptability are crucial for building trust and effectively assessing patients remotely. These competencies are vital for delivering high-quality care, ensuring patient safety, and maintaining compliance in a virtual healthcare environment.

What are some common challenges remote call-on doctors face, and how can they effectively manage them?

Remote call-on doctors often encounter challenges such as managing a high volume of patient inquiries, maintaining clear communication without face-to-face interaction, and balancing work-life boundaries due to the flexible nature of remote shifts. To manage these, it's important to establish a dedicated workspace, use secure and efficient telehealth platforms, and set clear expectations with both patients and care teams. Regular check-ins with colleagues and leveraging digital documentation tools can also help streamline workflows and ensure high-quality patient care.

What is the difference between Remote Call On Doc vs Remote Medical Biller?

AspectRemote Call On DocRemote Medical Biller
CredentialsMedical assistant certification or related trainingMedical billing and coding certification (e.g., CPC)
Work EnvironmentHealthcare facilities, clinics, or remoteBilling companies, healthcare providers, or remote
Industry UsageUsed in healthcare for patient communication and documentationUsed for processing insurance claims and billing
Common Search IntentUnderstanding roles related to patient documentationComparing billing roles in healthcare

Remote Call On Doc involves assisting with patient documentation and communication, often requiring medical assistant credentials. Remote Medical Biller focuses on processing insurance claims and billing, requiring billing certifications. Both roles are remote and serve healthcare providers, but they differ in daily tasks and required qualifications.

What job categories do people searching Remote Call On Doc jobs in Georgetown, TX look for?

The top searched job categories for Remote Call On Doc jobs in Georgetown, TX are:

What cities near Georgetown, TX are hiring for Remote Call On Doc jobs?

Cities near Georgetown, TX with the most Remote Call On Doc job openings:

Remote Call On Doc jobs near you
Infographic showing various Remote Call On Doc job openings in Georgetown, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Care Management Support Coordinator

Workforce Connections

Austin, TX • Remote

$22/hr

Contractor

Posted 8 days ago

Job description

Care Management Support Coordinator II

Contract Type / Duration: 3-Month Contract

Location: Remote — Nationally Sourced, CST Hours

Work Hours: 8:00 AM–5:00 PM CST, Monday–Friday, with a 1-hour lunch

Pay Rate: $22/hour, based on experience

Job Summary

We are seeking a Care Management Support Coordinator II to support care management activities and help ensure members receive appropriate services and continuity of care. This is a high-volume, member-facing call center role focused on conducting Health Needs Assessments (HNAs) through outbound and inbound calls.

The position requires approximately 50–70 outbound calls per day, strong communication and documentation skills, and the ability to manage multiple tasks in a fast-paced healthcare environment.

Key Responsibilities

  • Conduct outbound and inbound calls with members to complete Health Needs Assessments.

  • Engage members regarding their care needs, services, resources, questions, and next steps.

  • Coordinate care activities with care managers, healthcare providers, community organizations, members, and caregivers.

  • Identify member needs and make appropriate referrals to Care Managers, Disease Managers, and community-based organizations.

  • Provide education regarding available healthcare benefits and resources.

  • Support member and provider inquiries related to care plans and services.

  • Document member interactions, assessments, care needs, and activities accurately.

  • Maintain member records in accordance with applicable requirements and guidelines.

  • Communicate with care managers, practitioners, and other team members to support continuity of care.

  • Work effectively in a high-volume environment while meeting productivity and quality expectations.

Top Required Skills

  1. High-volume healthcare customer service experience — Strong phone communication, documentation, multitasking, and member engagement skills.

  2. Microsoft Office and technical proficiency — Working knowledge of Excel, Word, Outlook, and remote-work technology; comfortable working with dual monitors.

  3. Managed care or healthcare experience — 2–3 years of managed care, health insurance, or relevant healthcare/physician office experience, preferably with Medicare/Medicaid.

Preferred Skills / Nice to Have

  • Experience working directly with healthcare providers and/or patients.

  • Medicaid experience.

  • Experience completing Health Needs Assessments.

  • Strong organizational and time-management skills.

  • Problem-solving and adaptability in a high-volume environment.

  • Experience working independently in a remote call center environment.

Education Requirement

Required: High school diploma or GED.

Preferred: Bachelor's degree, but not required.

Certifications

None required.

Performance Expectations

  • Approximately 50–70 outbound calls per day.

  • Maintain a 90% or higher call audit score.

  • Maintain a 90% or higher Health Needs Assessment audit score.

  • Meet established screening and productivity requirements.

Training

Training is approximately 3½ weeks, Monday–Friday, 8:00 AM–5:00 PM CST, with a 1-hour lunch.

Training requires cameras to be on, and candidates should be prepared for a full-time training schedule without time off during the training period.

Additional Information

  • Remote position; candidates may be sourced nationally but must work CST hours.

  • Opportunity to extend the contract may be available based on business needs and performance.

  • This position is not expected to convert to a permanent position.