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Remote Call Center Jobs in Springfield, OH (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Dayton, OH · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Clio

Senior Product Manager, Certification

London, OH · On-site +1

$119K - $158K/yr

Vincent is the AI engine at the center of that mission, and the quality, breadth, and ... This role can be worked from remote US or Remote Canada, or twice per week from our HUB offices ...

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How much do remote call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote call center in Springfield, OH is $16.13, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.31 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the most commonly searched types of Call Center jobs in Springfield, OH?

The most popular types of Call Center jobs in Springfield, OH are:

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For Remote Call Center jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Remote Call Center jobs in Springfield, OH look for?

The top searched job categories for Remote Call Center jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Remote Call Center jobs?

Cities near Springfield, OH with the most Remote Call Center job openings:

Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Springfield, OH as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Remote job distribution, with an average salary of $33,559 per year, or $16.1 per hour.

Senior Sales Ambassador, Diagnostics - Midwest

Abbott

Dayton, OH • Remote

Full-time

Medical, Life, Retirement

Posted 9 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

177th of 540 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.

  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

  • An excellent retirement savings plan with a high employer contribution.

  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.

  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We're empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.

We are looking for a highlydriven and technically proficient SeniorSalesAmbassadorto join our Diagnosticsteam.As a Senior Ambassador,you will accelerate growth and expand market share across key accounts. This role is ideal for a professional with a strong background in clinical diagnostics and a deep understanding of laboratory and hospital environments. The Senior Ambassador will play a critical role in driving revenue byleveragingtheir technicalexpertiseto influence purchasing decisions and deliver tailored diagnostic solutions.This roleoperatesas the primary account management contact, aiming to improve economic profitability, increase customer loyalty, andretainbusiness through contract renewal and closingnew solutions.

What You'll Work On

  • Customer Relationship & Retention:Serveas a trusted visor toestablishedcustomers, fostering loyalty and achieving retention targets.Enhance customer satisfaction through proactive issue resolution and regular business reviews.Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats.

  • Account Management & Growth:Developand execute strategic account plans focused on value expansion and profitability.Identifyandimplement operational and service improvements to drive customer success.Influence purchasing decisions andoptimizereagentutilization.

  • Technical & Operational Support:Performassay integrations and address laboratory technical needs.Support new account implementations, including ordering, installation, and validation.Coordinate order, delivery, and billing processes to ensure operational efficiency.

  • Cross-Functional Collaboration:Partnerwith Sales, Marketing, Customer Support, Technical Service, and Finance to deliver cohesive customer experiences.Escalate and resolve customer challenges in collaboration with the service organization.Contribute toqualityeffectiveness throughaccuratedocumentation of complaints and resolutions.

Territory

  • The role is a remote, field-based position.

  • Ability to travel up to 75%-80% in assigned territory and other domestic business locations. Expected up to 50% overnight travel.

  • Territory covers Illinois, Indiana, Michigan, and western Ohio.

  • The ideal candidate must reside in territory, ideally in a metro by a major airport. Ideal metros are Chicago, Detroit, Springfield, Indianapolis, Fort Wayne, Toledo, Dayton.

Required Qualifications:

  • Bachelor's degree+3 years,Associate'sdegree+ 5,HS/GED +7 years of relevant experience

  • Professionalexperienceinsales or laboratory operations.

  • Willingness to travel within the assigned territory.

Preferred Qualifications:

  • Bachelor's degree inEngineering, Life Sciences,orMedical Technologyand/orhealthcare-related Field.

  • Experiencewith a proventrack recordin sales, field service, or within a technical call center.

  • Deep understanding of laboratory instrumentation, workflows, and regulatory requirements.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is

$78,000.00 - $156,000.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Sales ForceDIVISION:CRLB Core LabLOCATION:United States of America : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 75 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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