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Remote Call Center Representative Jobs in Springfield, OH

Liveops

Remote Customer Service Representative

Dayton, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

AMBA

Inside Sales Insurance Specialist

Dayton, OH · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Dayton, OH · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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All JobsCall Center Representative JobsRemote Call Center Representative JobsRemote Call Center Representative Jobs in Springfield, OH

Remote Call Center Representative information

See Springfield, OH salary details

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How much do remote call center representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote call center representative in Springfield, OH is $16.13, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.31 per hour, depending on experience, location, and employer.

What is a Remote Call Center Representative job?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the key skills and qualifications needed to thrive in the Remote Call Center Representative position, and why are they important?

To thrive as a Remote Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing platforms, and basic computer applications is typically expected. Superior time management, patience, and the ability to build rapport remotely are standout soft skills in this role. These competencies are vital for delivering efficient, customer-focused service and maintaining high performance in a remote work environment.

What job categories do people searching Remote Call Center Representative jobs in Springfield, OH look for? The top searched job categories for Remote Call Center Representative jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Remote Call Center Representative jobs? Cities near Springfield, OH with the most Remote Call Center Representative job openings:
Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Springfield, OH as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,559 per year, or $16.1 per hour.
Medical Center Representative - Call Team (Remote)

Medical Center Representative - Call Team (Remote)

Dayton Center For Neurological Disorders Inc

Dayton, OH • Remote

$17.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Dayton Center for Neurological Disorders (DCND), one of the largest physician owned and operated private practices in Ohio, is seeking a Call Team Medical Center Representative to be based primarily remotely but who lives in the Dayton/Cincinnati area. The Call Team Medical Center Representative is responsible for answering a multi-level call queue to provide support to patients in regards to scheduling, insurance, balances and to transfer calls to other departments when needed. The position's hours are Monday - Friday from 8:15 - 4:45 - no holidays or weekends!

Only applicants local to the Dayton/Cincinnati area will be considered. There will be times when it is necessary to work on site, sometimes unexpectedly. For example, if there are technical issues at the work from home location (i.e., Wi-Fi issues), the employee will be required to return to the office to complete their work day. Also, some trainings and meetings require the employee to be on site, including the first day of work which is in person all day.

About Us
At Dayton Center for Neurological Disorders (DCND), our work changes lives every day. Employees are united by a shared mission: delivering compassionate, evidence-based neurological care that improves function, independence, and quality of life for our patients and their families. Every role - clinical, administrative, or support - directly contributes to better outcomes and meaningful human impact. We strive to create a stable workplace with predictable expectations, fair practices, and a culture that respects employees' time, well-being, and personal commitments.
What We Offer

  • Competitive Pay - The pay range for the Call Center Medical Center Representative is $17.50 - $23.00 per hour.
  • Employer-Sponsored Health, Dental, and Vision Insurance
  • Employer-Paid Life & Short Term Disability Insurance
  • 401(k) Retirement Plan with Company Matching up to 4% after your first year
  • Profit-Sharing
  • Generous Paid Time Off of 12 Days per year (prorated your first year) - increases based on years of service!

This Position Requires:

  • A High School Diploma or equivalent.
  • Valid Drivers' License
  • Ability to pass a pre-employment criminal background and drug screen
  • Immunization for Tuberculosis (TB) or willingness to be vaccinated on the first day of employment
  • Ability to maintain confidentiality of patient information

Our Ideal Candidate Will Have:

  • A minimum of 2 years of medical office experience
  • Experience working with Athena health insurance coverages
  • Experience working in a remote work environment
  • Understanding of HIPPA, Section 1557, Interpreter Policy, Code of Conduct, and Fraud

Key Job Responsibilities

  • Answering the multi-line call queue, monitoring wait times, and limiting dropped calls
  • Appropriately screen calls prior to transferring to other departments
  • Review and advise patients of balances
  • Create patient cases and document notes from patient interactions appropriately
  • Ensure schedules are filled and communicate with senior schedulers on provider's availability
At Dayton Center for Neurological Disorders, we combine compassionate neurological care, collaborative teamwork, and professional growth to make a meaningful difference - for our patients and our people. Apply today to become a part of the DCND family!

(M-F) 8:15 a.m. - 4:45 p.m. - Hours could vary depending on the needs of the company and for in-person trainings/meetings

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