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Remote Call Center Representative Jobs in Springfield, OH

Liveops

Remote Customer Service Representative

Dayton, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

AMBA

Inside Sales Insurance Specialist

Dayton, OH · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Dayton, OH · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Dayton, OH · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Riverside Research

Remote Sensing Scientist

Dayton, OH · Remote

$91K - $140K/yr

... Intelligence Center (NASIC) at Wright Patterson AFB, OH. You will be working with a team of ... 140,000 This represents the typical compensation range for this position based on experience ...

HMG Careers

Sales Representative Remote

Dayton, OH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

InsuraTec

Sales Representative (Remote)

Urbana, OH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

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All JobsRemote Call Center Representative JobsRemote Call Center Representative Jobs in Springfield, OH

Remote Call Center Representative information

See Springfield, OH salary details

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$16

$22

How much do remote call center representative jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for remote call center representative in Springfield, OH is $16.13, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.31 per hour, depending on experience, location, and employer.

What is a Remote Call Center Representative job?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the key skills and qualifications needed to thrive in the Remote Call Center Representative position, and why are they important?

To thrive as a Remote Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing platforms, and basic computer applications is typically expected. Superior time management, patience, and the ability to build rapport remotely are standout soft skills in this role. These competencies are vital for delivering efficient, customer-focused service and maintaining high performance in a remote work environment.

What are popular job titles related to Remote Call Center Representative jobs in Springfield, OH? For Remote Call Center Representative jobs in Springfield, OH, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Representative jobs in Springfield, OH look for? The top searched job categories for Remote Call Center Representative jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Remote Call Center Representative jobs? Cities near Springfield, OH with the most Remote Call Center Representative job openings:
Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Springfield, OH as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $33,559 per year, or $16.1 per hour.
Call Center - Member Experience Representative

Call Center - Member Experience Representative

Wright-Patt Credit Union

Beavercreek, OH • Remote

$14.75 - $18.50/hr

Full-time

Posted 23 days ago

Wright-Patt Credit Union rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Member Experience Representatives I (MERs) deliver extraordinary service to WPCU member-owners in fast paced, high volume environment via remote delivery channels such as telephone and e-mail. MERs accurately and efficiently respond to member account inquiries and process a variety of electronic transactions for members. MERs comply with applicable policies and procedures; adhere to optimized schedule while exceeding call center monitoring expectations. MERs proactively suggest appropriate products and services to educate members to manage their financial needs and provide information about Wright-Patt Credit Union's mission and vision.

1)      Provide extraordinary member service in a fast paced, high call volume environment by being knowledgeable, engaging with members, making members feel valued, and consistently applying defined service standards. Ensure proper policies, procedures, risk mitigation activities, and operating controls are followed. Reports gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is mitigated. Actively listen to fully understand members' needs. Accurately process members' transactions while looking for opportunities to refer products/services that fit our members' financial needs. Resolve escalated member concerns while achieving first call resolution expectations. (40%)

2)      Accurately respond to member account inquiries and process transactions. Transactions include, but are not limited to: processing payments, withdrawals in the form of cashier checks, processing internal transfers and withdrawals including revolving line of credit advances, credit/debit/ATM card transactions, etc. (40%)

3)      Proactively identify and make appropriate qualified referrals for Members that will save member's time, money and/or provide peace of mind. Look for ways to enhance members' relationships with WPCU by building trust and confidence. (10%)

4)      Balance teller totals daily. (5%)

5)      Perform miscellaneous duties such as filing, maintaining supplies, software release testing, etc. (5%)

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