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Remote Call Center Travel Agent Jobs in Raleigh, NC

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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All JobsCall Center Travel Agent JobsRemote Call Center Travel Agent JobsRemote Call Center Travel Agent Jobs in Raleigh, NC

Remote Call Center Travel Agent information

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How much do remote call center travel agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote call center travel agent in Raleigh, NC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What does a remote call center travel agent do?

A Remote Call Center Travel Agent assists clients with booking travel arrangements such as flights, hotels, rental cars, and vacation packages, all while working from a remote location. They handle customer inquiries over the phone, email, or chat, provide travel advice, process reservations, and help resolve issues that may arise during travel. These agents also stay updated on travel policies, deals, and destinations to offer the best options to clients. Strong communication and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center travel agent?

To thrive as a Remote Call Center Travel Agent, you need strong customer service skills, sales acumen, and a background in travel or hospitality, often supported by a high school diploma or equivalent. Familiarity with Global Distribution Systems (GDS) like Sabre or Amadeus and booking software is typically required, along with optional certifications such as CTA (Certified Travel Associate). Excellent communication, problem-solving, and multitasking abilities help agents build rapport with clients and handle complex travel arrangements efficiently. These skills are crucial for delivering seamless travel experiences, maximizing sales, and maintaining client satisfaction in a remote environment.

How does a remote call center travel agent typically collaborate with team members and supervisors while working from home?

As a Remote Call Center Travel Agent, collaboration is achieved primarily through digital channels such as instant messaging platforms, video calls, and shared booking systems. You will regularly participate in virtual team meetings, receive updates and feedback from supervisors via email or chat, and sometimes work together with colleagues on complex travel itineraries or group bookings. Despite working remotely, maintaining open communication and promptly sharing information is vital to ensure customer satisfaction and meet team goals. The structure often includes support from a team leader and access to resources like a knowledge base or training modules.

What is the difference between Remote Call Center Travel Agent vs Remote Customer Service Representative?

AspectRemote Call Center Travel AgentRemote Customer Service Representative
CredentialsTravel certifications (e.g., CLIA, IATA) often preferredNo specific certifications usually required
Work EnvironmentHome-based, call center setup, travel industry focusHome-based, various industries, customer support focus
Industry UsagePrimarily in travel agencies, tour operators, airlinesAcross multiple sectors like retail, tech, finance
Search/Comparison IntentTravel booking, itinerary planning, travel industry jobsCustomer support, product assistance, general inquiries

The Remote Call Center Travel Agent specializes in booking travel and providing travel-related assistance, often requiring industry-specific certifications. In contrast, a Remote Customer Service Representative handles a broader range of customer inquiries across various industries without necessarily needing travel-specific credentials. Both roles are home-based and involve call center environments, but their focus and industry applications differ significantly.

Are remote call center travel agent jobs legit?

Remote call center travel agent jobs are legitimate positions that involve assisting customers with travel bookings and inquiries, often requiring communication skills and familiarity with booking software. However, job seekers should verify the employer's credibility and be cautious of scams that request upfront payments or personal information.

Can you work remotely as a remote call center travel agent?

Yes, remote call center travel agents typically work from home, using phone and computer systems to assist customers with travel bookings and inquiries. They often require good communication skills, familiarity with booking software, and a reliable internet connection. Many companies offer flexible schedules for remote travel agents.

How much do remote call center travel agents get paid?

Remote call center travel agents typically earn between $12 and $20 per hour, with some earning commissions or bonuses based on sales. Salaries can vary depending on experience, location, and the company, and many roles require strong customer service and sales skills.

What are the most commonly searched types of Call Center Travel Agent jobs in Raleigh, NC?

The most popular types of Call Center Travel Agent jobs in Raleigh, NC are:

What are popular job titles related to Remote Call Center Travel Agent jobs in Raleigh, NC?

For Remote Call Center Travel Agent jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Travel Agent jobs in Raleigh, NC look for?

The top searched job categories for Remote Call Center Travel Agent jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Call Center Travel Agent jobs?

Cities near Raleigh, NC with the most Remote Call Center Travel Agent job openings:

Remote Call Center Travel Agent jobs near you

Customer Service Representative (Remote)

DCCreations Travel

Raleigh, NC • Remote

$15.50 - $21.25/hr

Full-time, Part-time

Life, PTO

Re-posted 12 days ago

Key responsibilities

  • Coordinate all trip components including air, hotels, car rentals, theme park tickets, and event tickets for clients.

  • Research destination details, weather, customs, and activities to provide added value to clients.

  • Develop client relationships by providing customer service before, during, and after vacations to ensure client satisfaction and repeat business.

Job description

Customer Service Representative

Full Time/Part Time/Remote

DCCreations Travel is searching for hardworking, energetic, and enthusiastic individuals to plan dream vacations for clients. As a Customer Service Representative, you will be responsible for coordinating all trip components including, air, hotels, car rentals, theme park tickets, event tickets and any other travel needs necessary for corporate and leisure travelers. The majority of what a travel agent does is customer service oriented, so making sure the client has an amazing vacation means you will have that client for life. This may be right for you if you like to work in an environment where you are valued as a person, your contributions are rewarded, & work/life balance is a real thing. And you won't believe all the amazing perks that are available!

Duties and Responsibilities:

  • Researching. We go that extra mile finding out everything about the destination, weather, customs, special activities the clients should do, and more We prove to the clients that we can provide more value for them than they can find booking it on their own.
  • Booking. Book all travel plans as needed for your clients. This may include booking: Hotels, Resorts, Car Rentals, Airport transfers, Airfare, Cruises, Tours & Activities, Concert/Sporting Event/Theme Park tickets and more. But we also have access to vendors that deal in wholesale pricing to get even better deals for your clients.
  • Client relationships. Develop a rapport with clients to get all the info you need, to book any type of travel, whether it be cruise, resort, groups, or more. By providing outstanding customer service before, during, and after their vacation, that ensures you will have that client for life. By maintaining excellent client records, you will be able to assist repeat clients more easily.
  • Education. The travel industry is continually changing. We have daily trainings on new products like resorts, cruise destinations, and even specials that aren't available to the general public.

Job Requirements:

  • Must be at least 18 years of age
  • Must have a smartphone, tablet and/or computer/laptop with reliable internet access
  • Must be willing to learn and be coachable
  • Must be self-motivated and have a passion for helping others
  • Open to and comfortable with various Social Media platforms
  • Must be able to effectively communicate with clients (sales or customer service background a plus but not required)
  • Detail oriented with good organizational skills
  • Must be comfortable working with minimal supervision

Benefits:

  • 100% Remote
  • Travel Agent Certification
  • Errors & Omissions Insurance with Fraud Protection
  • 100% Flexible schedule Set your own hours
  • Deeply discounted travel for yourself, including some free perks
  • Free 3-30 day Cruise after completing vendor training (must pay port taxes & fees)

It is so rewarding to make people's dream vacations a reality. If you are stressing over childcare, then why not give this opportunity a try? Don't miss out on those important milestones again; your baby's first step, first word, a ball game or recital. As a Remote Customer Service Representative, you will be there, because your schedule is flexible. Why not help people go on fabulous vacations? Where else can you travel anytime, making your own vacation memories for unbelievably discounted rates?

DCCreations Travel is an Equal Opportunity Business.

Apply