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Remote Work From Home Customer Service Representative Verizon Jobs in Raleigh, NC

WORK FROM HOME

Cary, NC · On-site +1

$300 - $500/wk

... ng from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Work From Home Customer Service Representative Verizon information

See Raleigh, NC salary details

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How much do remote work from home customer service representative verizon jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote work from home customer service representative verizon in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does a remote work from home customer service representative at Verizon do?

A Remote Work From Home Customer Service Representative at Verizon assists customers with inquiries, technical issues, and account management from the comfort of their own home. They communicate with customers via phone, chat, or email to resolve problems, provide information about products and services, and ensure customer satisfaction. Representatives are trained to handle a variety of questions and are expected to deliver high-quality service while adhering to Verizon’s policies and procedures.

What are the key skills and qualifications needed to thrive as a remote work from home customer service representative at Verizon?

To thrive as a Remote Work From Home Customer Service Representative at Verizon, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and secure remote work platforms is often required. Excellent listening skills, patience, and professionalism help you build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering high-quality customer support and maintaining Verizon’s reputation in a virtual environment.

What are some unique challenges of working remotely as a customer service representative for Verizon, and how can they be managed?

One of the main challenges of working remotely as a Customer Service Representative for Verizon is maintaining clear communication and engagement with both customers and your virtual team. Without in-person interactions, it can be harder to build rapport and quickly resolve complex issues. To manage these challenges, it's important to proactively utilize the digital collaboration tools provided by Verizon, participate in regular team check-ins, and follow structured workflows. Staying organized and practicing effective time management can also help you deliver excellent customer support while working independently.

Does Verizon hire remote work from home customer service representatives?

Verizon does hire remote work from home customer service representatives, often requiring strong communication skills, computer proficiency, and the ability to work independently. These roles typically involve handling customer inquiries via phone or chat and may require specific training or certifications. Job availability can vary based on company needs and location, but remote customer service positions are regularly posted on Verizon's careers website.

Is Verizon a good company to work for remotely?

Verizon offers remote customer service representative roles that typically include flexible schedules, training, and the use of communication tools like chat and phone systems. The company is generally considered a stable employer with benefits, though employee experiences can vary based on individual roles and locations.

What are popular job titles related to Remote Work From Home Customer Service Representative Verizon jobs in Raleigh, NC?

For Remote Work From Home Customer Service Representative Verizon jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Work From Home Customer Service Representative Verizon jobs in Raleigh, NC look for?

The top searched job categories for Remote Work From Home Customer Service Representative Verizon jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Work From Home Customer Service Representative Verizon jobs?

Cities near Raleigh, NC with the most Remote Work From Home Customer Service Representative Verizon job openings:

Infographic showing various Remote Work From Home Customer Service Representative Verizon job openings in Raleigh, NC as of August 2026, with employment types broken down into 70% Full Time, 13% Part Time, 4% Temporary, and 13% Contract. Highlights an 9% In-person, and 91% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Work From Home Customer Service Representative

ACC Premiere

Raleigh, NC • On-site, Remote

$11.50 - $12/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago


Job description

Are you passionate about delivering exceptional customer service?
At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.
If you have experience in retail or customer service, we want to hear from you!
We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX UT, WV, and WY!
RESPONSIBILITIES:
  • Consult with customers to understand their needs and determine the best option.
  • Have excellent verbal communication skills
  • Ability to adapt to different types of customers and use positive language to represent yourself and the Company
  • Use excellent customer service skills to handle escalated customer interactions

WORK ENVIRONMENT AND WORKSPACE:
  • Dedicated home office workspace, ideally a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (direct connection to your router)
  • Three power connections
  • No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
  • Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.

PREFERRED SKILLS:
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma required; college education preferred
  • Experience with diagnosing and troubleshooting
  • Familiarity with supporting consumer products and/or services.

TRAINING:
  • Product Training
  • Systems Training
  • Live Remote Training
  • 100% attendance required

SCHEDULE:
  • Full-time: Monday-Friday 11:00AM-7:00PM EST

BENEFITS:
  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Ready to make a difference? Apply today and join a team that values your skills and contributions!