Bellingham, MA · Remote
$22/hr
Remote Call Center Representative (Local to Bellingham, MA) Pay: $22/hr Training: 2 weeks onsite in Bellingham, MA , then fully remote Hours are 9:30am-6:00pm Tues-Sat Overview Provide professional ...
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Bellingham, MA · Remote
$22/hr
Remote Call Center Representative (Local to Bellingham, MA) Pay: $22/hr Training: 2 weeks onsite in Bellingham, MA , then fully remote Hours are 9:30am-6:00pm Tues-Sat Overview Provide professional ...
New
Boston, MA · Remote
$17.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
This is a fully remote opportunity with a collaborative team environment and the chance to make an ... Call Center Representative * Customer Support Representative * Customer Service Specialist
Boston, MA · Remote
$17.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
This is a fully remote opportunity with a collaborative team environment and the chance to make an ... Call Center Representative * Customer Support Representative * Customer Service Specialist
Revere, MA · On-site +1
$21/hr
... call center experience Excellent written and verbal communication skills Judgment and problem ... remote, hybrid, or onsite, we offer several career growth opportunities. Come join our team and ...
Revere, MA · On-site +1
$21/hr
... call center experience Excellent written and verbal communication skills Judgment and problem ... remote, hybrid, or onsite, we offer several career growth opportunities. Come join our team and ...
Marlborough, MA · Remote
$16 - $20.75/hr
This is more than a traditional call center management position. The ideal candidate is a proven ... Experience leading both in-office and remote employees. * Strong Microsoft Office and Google ...
Marlborough, MA · Remote
$16 - $20.75/hr
This is more than a traditional call center management position. The ideal candidate is a proven ... Experience leading both in-office and remote employees. * Strong Microsoft Office and Google ...
Revere, MA · On-site +1
$16 - $20.50/hr
Minimum of 1-year customer service, administrative, or call center experience * Excellent written ... remote, hybrid, or on-site, we offer several career growth opportunities. Come join our team and ...
Revere, MA · On-site +1
$16 - $20.50/hr
Minimum of 1-year customer service, administrative, or call center experience * Excellent written ... remote, hybrid, or on-site, we offer several career growth opportunities. Come join our team and ...
Worcester, MA · On-site +1
$22/hr
PTO
Overview Fantastic Call Center Opportunities with training, career path advancement, great benefits ... As a representative of Fallon Health, you will be an advocate to members reaching out for support ...
Worcester, MA · On-site +1
$22/hr
PTO
Overview Fantastic Call Center Opportunities with training, career path advancement, great benefits ... As a representative of Fallon Health, you will be an advocate to members reaching out for support ...
Worcester, MA · On-site +1
$22/hr
PTO
Overview Fantastic Call Center Opportunities with training, career path advancement, great benefits ... As a representative of Fallon Health, you will be an advocate to members reaching out for support ...
Worcester, MA · On-site +1
$22/hr
PTO
Overview Fantastic Call Center Opportunities with training, career path advancement, great benefits ... As a representative of Fallon Health, you will be an advocate to members reaching out for support ...
Worcester, MA · On-site +1
$22/hr
PTO
Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid ... As a representative of Fallon Health, you will be an advocate to members reaching out for support ...
Worcester, MA · On-site +1
$22/hr
PTO
Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid ... As a representative of Fallon Health, you will be an advocate to members reaching out for support ...
Worcester, MA · On-site +1
$20/hr
Minimum of one year Customer Service experience in a call center environment * Computer skills * A brief web-based typing test will be sent out to applicants, and the passing score is 25 net words ...
Worcester, MA · On-site +1
$20/hr
Minimum of one year Customer Service experience in a call center environment * Computer skills * A brief web-based typing test will be sent out to applicants, and the passing score is 25 net words ...
Worcester, MA · On-site +1
$20/hr
Minimum of one year Customer Service experience in a call center environment * Computer skills * A brief web-based typing test will be sent out to applicants, and the passing score is 25 net words ...
Worcester, MA · On-site +1
$20/hr
Minimum of one year Customer Service experience in a call center environment * Computer skills * A brief web-based typing test will be sent out to applicants, and the passing score is 25 net words ...
Worcester, MA · On-site +1
$20/hr
Minimum of one year Customer Service experience in a call center environment * Computer skills * A brief web-based typing test will be sent out to applicants, and the passing score is 25 net words ...
Worcester, MA · On-site +1
$20/hr
Minimum of one year Customer Service experience in a call center environment * Computer skills * A brief web-based typing test will be sent out to applicants, and the passing score is 25 net words ...
Worcester, MA · Remote
$31/hr
Represent Customer Service on all technology projects, planning and executing on all testing ... Provide training and mentoring to Call Center staff as needed or directed. * Serve as liaison with ...
Worcester, MA · Remote
$31/hr
Represent Customer Service on all technology projects, planning and executing on all testing ... Provide training and mentoring to Call Center staff as needed or directed. * Serve as liaison with ...
Worcester, MA · On-site +1
$31/hr
Represent Customer Service on all technology projects, planning and executing on all testing ... Provide training and mentoring to Call Center staff as needed or directed. * Serve as liaison with ...
Worcester, MA · On-site +1
$31/hr
Represent Customer Service on all technology projects, planning and executing on all testing ... Provide training and mentoring to Call Center staff as needed or directed. * Serve as liaison with ...
Worcester, MA · Remote
$31/hr
Represent Customer Service on all technology projects, planning and executing on all testing ... Provide training and mentoring to Call Center staff as needed or directed. * Serve as liaison with ...
Worcester, MA · Remote
$31/hr
Represent Customer Service on all technology projects, planning and executing on all testing ... Provide training and mentoring to Call Center staff as needed or directed. * Serve as liaison with ...
Boston, MA · Remote
$20 - $25/hr
Medical
Dental
Vision
PTO
Remote Customer Service Representative Location: Remote (Massachusetts Residents Preferred) Company ... call center environment * Strong verbal and written communication skills * Demonstrated ability to ...
New
Quick apply
Boston, MA · Remote
$20 - $25/hr
Medical
Dental
Vision
PTO
Remote Customer Service Representative Location: Remote (Massachusetts Residents Preferred) Company ... call center environment * Strong verbal and written communication skills * Demonstrated ability to ...
New
Worcester, MA · Remote
$15.50 - $20/hr
PTO
... call center learning programs · One-on-one coaching and mentoring from dedicated training and ... WellSense remote employees are required to have a quiet, distraction-free, private, and secure ...
Worcester, MA · Remote
$15.50 - $20/hr
PTO
... call center learning programs · One-on-one coaching and mentoring from dedicated training and ... WellSense remote employees are required to have a quiet, distraction-free, private, and secure ...
Wakefield, MA · On-site +1
$22/hr
Medical
Retirement
This is a part-time hybrid or remote role. Work hours are Monday-Friday, 10:00am-2:00pm EST. Open ... company as part of our Service Center team. This individual will work in a team-oriented ...
Wakefield, MA · On-site +1
$22/hr
Medical
Retirement
This is a part-time hybrid or remote role. Work hours are Monday-Friday, 10:00am-2:00pm EST. Open ... company as part of our Service Center team. This individual will work in a team-oriented ...
Everett, MA · Remote
$18.50/hr
Customer Service Representative II Phones ($18.50/hr + $1/pay for performance, remote) DEPARTMENT ... Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Everett, MA · Remote
$18.50/hr
Customer Service Representative II Phones ($18.50/hr + $1/pay for performance, remote) DEPARTMENT ... Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Lowell, MA · Remote
$18.50/hr
Customer Service Representative II Phones ($18.50/hr + $1/pay for performance, remote) DEPARTMENT ... Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Lowell, MA · Remote
$18.50/hr
Customer Service Representative II Phones ($18.50/hr + $1/pay for performance, remote) DEPARTMENT ... Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Malden, MA · Remote
$18.50/hr
Customer Service Representative II Phones ($18.50/hr + $1/pay for performance, remote) DEPARTMENT ... Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Malden, MA · Remote
$18.50/hr
Customer Service Representative II Phones ($18.50/hr + $1/pay for performance, remote) DEPARTMENT ... Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
$11.81 - $13.22
1% of jobs
$13.22 - $14.63
4% of jobs
$14.63 - $16.04
9% of jobs
$17.24 is the 25th percentile. Wages below this are outliers.
$16.04 - $17.45
13% of jobs
$17.45 - $18.85
22% of jobs
The median wage is $18.96 / hr.
$18.85 - $20.26
22% of jobs
$20.78 is the 75th percentile. Wages above this are outliers.
$20.26 - $21.67
14% of jobs
$21.67 - $23.08
8% of jobs
$23.08 - $24.49
4% of jobs
$24.49 - $25.89
3% of jobs
$25.89 - $27.30
1% of jobs
$11
$19
$27
A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.
Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.
$22/hr
Full-time
Posted yesterday
New
Pay: $22/hr
Training: 2 weeks onsite in Bellingham, MA, then fully remote
Hours are 9:30am-6:00pm
Tues-Sat
Provide professional customer support to franchisees, drivers, and consumers regarding orders, shipments, and product information. This role requires strong call center experience and comfort working in ticketing and CRM systems.
Handle inbound calls related to order status, shipment schedules, credits, and product questions
Track and resolve issues through an internal ticketing system within 24–48 hours
Process orders accurately and efficiently
Deliver clear, professional, and customer-focused communication
Suggest solutions and alternatives to meet customer needs
Maintain knowledge of products, services, and internal systems
Meet quality, productivity, and performance standards
Assist with non-call work and special projects as needed
Call center experience required
Zoom Contact Center experience required
Strong customer service and communication skills
Comfortable multitasking across multiple systems
Reliable, punctual, and professional
Able to work flexible hours, including occasional weekends/holidays
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Complete Staffing Solutions, Inc., based in Marlborough, MA, US, is an industry expert in the provision of staffing and recruitment services. With years of experience, the company has built a comprehensive network that allows it to offer solutions to different sectors, including healthcare, information technology (IT), finance, and administration, among others. The official website is completestaffingsolutions.com. Founded by a team that understands the importance of human capital in every organization, the company mainly focuses on meeting its client's specific staffing needs, regardless of the size or industry. The company's mission revolves around connecting businesses with skilled professionals globally, striving for excellence, and maintaining a superior level of customer service.
Recruiting and staffing services
51 - 200 Employees
Marlborough, MA, US
2002
