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Remote Call Center Representative Jobs in Iowa (NOW HIRING)

MCI Careers

Licensed Health Insurance Representative

Iowa, IA · Remote

$37K - $51K/yr

Previous call center experience is preferred. * Proficient in Microsoft Word, Excel, PowerPoint ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Afni, Inc.

Remote Customer Service Representative

IA · On-site +1

$15.50 - $21.25/hr

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

AMBA

Inside Sales Insurance Specialist

Urbandale, IA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Urbandale, IA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Remote Call Center Representative information

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How much do remote call center representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote call center representative in Iowa is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the most commonly searched types of Call Center Representative jobs in Iowa?

The most popular types of Call Center Representative jobs in Iowa are:

What are popular job titles related to Remote Call Center Representative jobs in Iowa?

For Remote Call Center Representative jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Representative jobs in Iowa look for?

The top searched job categories for Remote Call Center Representative jobs in Iowa are:

What cities in Iowa are hiring for Remote Call Center Representative jobs?

Cities in Iowa with the most Remote Call Center Representative job openings:

Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Iowa as of August 2026, with employment types broken down into 66% Full Time, 16% Part Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,994 per year, or $16.8 per hour.

Outbound Survey Representative

Five Star Solutions

Davenport, IA • Remote

$14/hr

Full-time

Posted 10 days ago

Job description

We are hiring Healthcare Survey Agents to support our client. In this role, agents will conduct outbound calls to hospitals and healthcare clinics to complete brief surveys related to their after-hours and emergency response protocols. Strong communication skills, professionalism, and attention to detail are essential for success in this role.
 
 This is a full-time, remote opportunity for residents of the following states:
 
AL, GA, ID, IA, IN, KS, LA, MI, MS,, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Requirements
  • Minimum 1 year of customer service/call center or office experience required
  • Technical savvy able to toggle between multiple browsers & systems using dual monitors
  • Strong verbal and written communication skills
  • Self-motivated, dependable, and able to work independently
  • Must be 18 years of age
  • Must pass a background check in compliance with state and federal laws
  • Previous remote work experience preferred
Responsibilities
  • Make outbound calls to hospitals and healthcare clinics across the U.S.
  • Conduct brief surveys focused on after-hours and emergency response protocols
  • Ask approximately 3 standardized questions per call
  • Accurately document responses during each call using provided systems
  • Maintain a professional and courteous demeanor with healthcare staff
  • Follow call scripts and guidelines to ensure consistency and compliance
  • Handle a high volume of calls while maintaining quality standards
  • Protect confidential information and adhere to company policies
  • Communicate any issues or escalations to supervisors as needed
  • Meet performance and attendance expectations in a remote work environment
Work Schedule & Compensation
  • Hours: Full-time, 40 hours/week
  • Shifts: Monday-Friday 10:00am-6:30pm CST
  • Training: Paid, typically 2 week, Monday-Friday, 9:30 AM -6:00 PM CST
  • Pay: Starting at $14/hour + $1/hr shift differential for nights/weekends
  • Status: Full time- Benefit (40 hrs) eligible 1st of month after 60 days
Equipment & Work Environment
  • Company-provided equipment for full-time, permanent employees
  • Must have a secure, high-speed internet connection and dedicated workspace
  • Childcare for anyone 4 years of age and younger is required.
$14 - $14 an hour
If you're a good communicator and looking for a steady, full-time work-from-home job, this could be a great fit for you
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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