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Freelance Call Center Representative Jobs in Iowa

Apex Systems

Call Center Representative

Urbandale, IA

$15.25 - $19/hr

Enters all information related to the call for tracking and reporting purposes. Develops relationships with both internal and external customers. Elevates reoccurring issues to management.

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

Apex Systems

Call Center Representative

Urbandale, IA

$15.25 - $19/hr

Enters all information related to the call for tracking and reporting purposes. Develops relationships with both internal and external customers. Elevates reoccurring issues to management.

Serco

Call Center Rep - Temporary

Des Moines, IA · On-site

$15.25 - $19.50/hr

As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and provide appropriate customer service support in accordance with defined PBGC and Serco guidelines.

Access Dubuque

Service Representative (Call Center)

Dubuque, IA · On-site

$14.50 - $18.75/hr

Service Representative (Call Center) Express Employment Professionals 1 Positions ID: 14186621 Posted On 06/19/2025 Refreshed On 07/30/2026 Job Overview Express Employment Professionals is seeking a ...

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Freelance Call Center Representative jobs near you
Infographic showing various Freelance Call Center Representative job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Call Center Representative

Urbandale, IA

Apex Systems
IT Services • 1 - 5K employees
Learn more about Apex Systemsexternal

$15.25 - $19/hr

Contractor

Re-posted 10 days ago

Job description

Company Description

Apex Systems LLC, a division of On Assignment, is an IT staffing and services firm specializing in providing IT professionals for contract, contract-to-hire, and direct placements. Apex also offers recruitment solutions for other select professional skills and workforce needs

Job Description

The purpose of this position is to support existing policyholders through answering telephone calls, responding to inquiries, fulfilling customer requests, and performing required administrative functions.
This position answers general questions and requires basic knowledge of position.
Answers calls, performs research, processes customer requests, documents as appropriate, and responds both verbally and through writing. May also make outbound calls.
Asks appropriate questions and serves as a resource of information when attempting to retain existing business.
Enters all information related to the call for tracking and reporting purposes.
Develops relationships with both internal and external customers.
Elevates reoccurring issues to management.


Qualifications

Qualifications
High school diploma required and college degree preferred.
Customer service or sales experience preferred 0-2 years customer service experience preferred. 
Excellent written and verbal communication skills to effectively interact with customers.
Excellent organizational and time-management skills to handle multiple tasks.
Detail oriented to ensure accuracy.
Above average problem solving skills to resolve customer service issues.
Basic computer skills and the ability to navigate through multiple systems without assistance.
 Appropriate license must be obtained if necessary for position.
Core competencies include:
o Communicating with Impact
o Critical Thinking & Problem Solving
o Service Orientation

Additional Information

Apply Now! 

All your information will be kept confidential according to EEO guidelines.

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