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Remote Call Center Representative Jobs in Iowa (NOW HIRING)

Aegon

Customer Care Representative - Life Insurance

Cedar Rapids, IA · On-site +1

$35K - $40K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote (Call Center) Environment * May work varied shifts *Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to ...

Posted today

MCI Careers

Work From Home Call Center Sales

Iowa, IA · Remote

$12.41/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

MCI Careers

Dispatch Customer Service Representative

Iowa, IA · Remote

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... No prior call center experience is required just bring your reliability, communication skills, and ...

MCI Careers

Licensed Health Insurance Representative

Iowa, IA · Remote

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Previous call center experience is preferred. * Proficient in Microsoft Word, Excel, PowerPoint ...

MCI Careers

Remote Mortgage Customer Service Representative

Iowa, IA · Remote

$12.10 - $16.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Afni, Inc.

Remote Customer Service Representative

Des Moines, IA · Remote

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

MCI Careers

Licensed Health Insurance Representative

Iowa, IA · Remote

$37K - $51K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous call center experience is preferred. * Proficient in Microsoft Word, Excel, PowerPoint ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Afni, Inc.

Remote Customer Service Representative

IA · On-site +1

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

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All JobsCall Center Representative JobsRemote Call Center Representative JobsRemote Call Center Representative Jobs in Iowa

Remote Call Center Representative information

See Iowa salary details

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How much do remote call center representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote call center representative in Iowa is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the most commonly searched types of Call Center Representative jobs in Iowa?

The most popular types of Call Center Representative jobs in Iowa are:

What are popular job titles related to Remote Call Center Representative jobs in Iowa?

For Remote Call Center Representative jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Representative jobs in Iowa look for?

The top searched job categories for Remote Call Center Representative jobs in Iowa are:

What cities in Iowa are hiring for Remote Call Center Representative jobs?

Cities in Iowa with the most Remote Call Center Representative job openings:

Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,994 per year, or $16.8 per hour.

Outbound/Inbound Rep (M-F)

Five Star Solutions

Cedar Rapids, IA • Remote

$14/hr

Full-time

Posted 5 days ago

Job description

 We are looking for confident, outgoing Business-to-Business Sales Representatives to join our team! This is a blended inbound and outbound sales role focused on connecting with businesses such as automotive dealerships, medical clinics, dental offices, and other professional organizations.

The ideal candidate is comfortable picking up the phone and having a natural, casual conversation with business owners and decision-makers. This is not a highly scripted call center position. You will need to think on your feet, ask questions, build rapport, identify opportunities, and confidently explain the value of our services.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Responsibilities
  • Make outbound cold calls to businesses and potential customers
  • Handle inbound calls and follow up with interested prospects
  • Speak with business owners, managers, and other decision-makers
  • Build rapport and establish relationships through natural conversation
  • Identify customer needs and determine whether our products/services are a good fit
  • Present solutions and make sales offers in a conversational manner
  • Follow up with prospects through phone and other communication channels
  • Maintain accurate notes and customer information in company systems
  • Manage multiple conversations, systems, and tasks throughout the day
  • Overcome objections and confidently move conversations toward a sale
Qualifications
  • Previous sales, cold calling, telemarketing, or business-to-business experience preferred
  • Excellent verbal communication and active listening skills
  • Comfortable speaking with business owners and decision-makers
  • Confident making cold calls and initiating conversations with people you have never spoken with before
  • Able to have a casual, engaging conversation without relying on a script
  • Strong ability to think quickly and respond naturally to customer questions
  • Comfortable multitasking between phone calls, computer systems, research, and customer information
  • Self-motivated and driven to meet or exceed sales goals
  • Comfortable hearing "no" and continuing to pursue the next opportunity
  • Professional, positive, and personable communication style
  • Strong computer and typing skills
  • Ability to work independently while also being a strong team player
Pay and Hours
Starting pay - $14/hr 
Working hours - 8:00am-5:00pm (CST) ; Work Days - M-F 
Paid Training - typically 1 week in length from 8:00am-5:00pm Mon-Fri (CST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 
$14 - $14 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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