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Remote Call Center Manager Jobs in Athens, GA (NOW HIRING)

Group Account Manager

Flowery Branch, GA ยท Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Center segment. * Demonstrated customer mindset and ability to create win-win solutions for our ...

Group Account Manager

Athens, GA ยท Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Center segment. * Demonstrated customer mindset and ability to create win-win solutions for our ...

Showing results 41-60

Remote Call Center Manager information

See Athens, GA salary details

$28.5K

$61.6K

$105.7K

How much do remote call center manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote call center manager in Athens, GA is $61,637.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $72,400.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Athens, GA?

The most popular types of Remote Call Center jobs in Athens, GA are:

What are popular job titles related to Remote Call Center Manager jobs in Athens, GA?

For Remote Call Center Manager jobs in Athens, GA, the most frequently searched job titles are:

What cities near Athens, GA are hiring for Remote Call Center Manager jobs?

Cities near Athens, GA with the most Remote Call Center Manager job openings:

Infographic showing various Remote Call Center Manager job openings in Athens, GA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $61,637 per year, or $29.6 per hour.

Remote Licensed Clinical Social Worker for Community Health Clinic

Retreat Behavioral Counseling Center

Athens, GA โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New


Job description

Position Overview

The Retreat Behavioral Counseling Center is actively seeking dedicated Licensed Clinical Social Workers (LCSWs) to join our dynamic team. This full-time, remote position is perfect for professionals passionate about making a difference in the lives of individuals facing mental health challenges. The successful candidate will collaborate with other mental health professionals to provide comprehensive support services in a community health clinic setting.

About the Organization

At Retreat Behavioral Counseling Center, we are committed to delivering quality mental health services to diverse populations in Athens, Georgia, and surrounding areas. Our mission is to empower individuals to confront and overcome personal challenges, including mental illness, addiction, and abuse. We pride ourselves on fostering a collaborative work environment that values diversity, inclusion, and ongoing professional development.

Work Environment

This role is designed for remote work, allowing flexibility while ensuring you are a vital member of our team. You will take part in virtual meetings, provide telehealth services, and maintain open lines of communication with various stakeholders in the community. The community health clinic setting emphasizes teamwork, collaboration, and a strong support network, making it an ideal environment for clinicians dedicated to patient care.

Key Responsibilities
  • Conduct thorough assessments and devise treatment plans that include pre-crisis and crisis strategies, behavioral guidelines, and risk assessments tailored to individual needs.
  • Utilize evidence-based screening tools to inform treatment decisions and ensure the highest standards of care.
  • Document patient interactions and treatment interventions promptly and accurately, adhering to regulatory compliance and best practices.
  • Work collaboratively with interdisciplinary teams to design and implement positive behavior support plans that foster inclusion and effective behavioral management.
  • Represent the clinic in licensing and accreditation processes, actively engaging in efforts to uphold high standards of care.
  • Establish and maintain partnerships with relevant local, state, and federal agencies to enhance care coordination and access to resources.
  • Participate in the broader mental health community by attending conferences and stakeholder meetings to advocate for best practices and clinical improvements.
  • Contribute to the mission of the clinic by promoting its values and philosophy through social media, community outreach, and educational efforts.
  • Perform additional duties as assigned by the Clinic Director, ensuring alignment with clinic goals and patient care standards.
Patient Population / Client Focus

You will be working with a diverse clientele, including children, adolescents, and adults impacted by various mental health conditions. Our patients may experience issues related to trauma, substance abuse, depression, anxiety, and behavioral challenges. As an advocate for your clients, you will help them navigate the complexities of the healthcare system and find resources and support to aid their recovery journey.

Qualifications
  • A Masterโ€™s Degree in Social Work (MSW) from an accredited institution.
  • A minimum of two years of supervised clinical experience that equips you with practical skills and knowledge.
  • A current state license in good standing with the State License Board for LCSW.
Preferred Experience

While the minimal requirements are essential, candidates with experience in crisis intervention, community mental health, or behavioral health settings will be preferred. Familiarity with evidence-based practices and teletherapy modalities can greatly enhance the quality of care provided.

Compensation and Benefits

The salary for this position ranges from USD 80,000 to 100,000 annually, reflecting experience and qualifications. In addition to competitive compensation, we offer a robust benefits package that includes:

  • Monthly productivity bonuses, rewarding your commitment to excellence and engagement.
  • Access to continued professional development opportunities, fostering your growth in clinical skills.
  • Structured supervision and mentorship from experienced professionals, ensuring ongoing clinical support.
  • A supportive team environment where collaboration is encouraged.
  • Flexible scheduling options to support work-life balance.
  • Paid Time Off (PTO) and sick leave to ensure personal health and wellbeing.
  • A 403B retirement plan with a 3% match to help secure your financial future.
  • First-time home buyers grants to assist with home ownership.
  • Comprehensive health, dental, and vision insurance to care for you and your loved ones.
  • Dependent care accounts to help manage the costs of caregiving.
  • An attractive hiring bonus upon joining our team.
Career Growth Opportunities

Joining Retreat Behavioral Counseling Center means being a part of a culture that values growth. We prioritize internal career advancement, offering pathways for LCSWs to take on leadership roles or specialize further in areas of interest. We support your ambitions, whether through supervisory positions, clinical training, or participation in innovative community programs.

Why Join Our Team

Becoming part of our team means more than just a job; it means making a significant impact on individual lives and the broader community. We celebrate diversity and prioritize an inclusive environment where all associates feel valued and engaged. If you are passionate about transforming lives and dedicated to delivering exceptional mental health services, we want to hear from you!

Application Information

If you are interested in this opportunity and meet the qualification criteria, we encourage you to apply immediately. Join us at Retreat Behavioral Counseling Center and be a part of a movement towards better mental health in our community!