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Remote Call Center Manager Jobs in Athens, GA (NOW HIRING)

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Remote Call Center Manager information

See Athens, GA salary details

$28.5K

$61.6K

$105.7K

How much do remote call center manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote call center manager in Athens, GA is $61,637.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $72,400.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Athens, GA?

The most popular types of Remote Call Center jobs in Athens, GA are:

What are popular job titles related to Remote Call Center Manager jobs in Athens, GA?

For Remote Call Center Manager jobs in Athens, GA, the most frequently searched job titles are:

What cities near Athens, GA are hiring for Remote Call Center Manager jobs?

Cities near Athens, GA with the most Remote Call Center Manager job openings:

Infographic showing various Remote Call Center Manager job openings in Athens, GA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $61,637 per year, or $29.6 per hour.

Remote Full-Time Licensed Mental Health Counselor

Radiant Spirit Counseling Center

Athens, GA โ€ข Remote

$85K - $100K/yr

Full-time

Medical, Dental, Vision, PTO

Posted yesterday

New


Job description

Position Overview

Radiant Spirit Counseling Center is seeking a dedicated and compassionate Licensed Mental Health Counselor to join our dynamic team. This full-time remote position allows you to deliver essential therapeutic services from the comfort of your own home while making a significant impact in the lives of our clients. With a salary range of $85,000 to $100,000 per year, you have the opportunity to contribute to a mission-driven organization committed to advancing mental health and wellness.

About the Organization

Radiant Spirit Counseling Center is a forward-thinking community health clinic located in Athens, Georgia. Our practice is dedicated to providing accessible mental health services to diverse populations, focusing on individualized care and holistic well-being. Our team includes highly trained professionals who collaborate to offer evidence-based treatment strategies, ensuring every client receives the support they need to thrive. We place a premium on creating an inclusive environment that embraces diversity and promotes professional integrity.

Work Environment

As a remote employee of Radiant Spirit Counseling Center, you will enjoy flexibility in your work situation while remaining connected to a supportive network of professionals. Our organization utilizes a robust telehealth platform, enabling seamless communication with clients and colleagues. You will also have access to regular virtual team meetings and consultation opportunities, ensuring you remain integrated within our collaborative culture. The remote setting allows for a personalized work-life balance while still fostering a team-oriented atmosphere.

Key Responsibilities
  • Conduct thorough assessments to assess clients' mental health conditions, formulate clinical diagnoses, and create targeted treatment plans designed to address their unique needs.
  • Facilitate therapeutic interventions, including individual therapy, group therapy, and family counseling, utilizing evidence-based treatment modalities such as Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT).
  • Provide crisis intervention support and de-escalation strategies for clients experiencing acute mental health crises, ensuring their immediate safety and well-being.
  • Document and maintain clear, accurate, and confidential client records that comply with ethical and legal standards, ensuring continuity of care.
  • Collaborate with interdisciplinary teams, including psychiatrists, social workers, and primary care providers, to create a comprehensive care plan that promotes holistic health for each client.
  • Engage clients and their families in meaningful discussions about mental health education, available treatments, and community resources to empower them in their journey toward well-being.
  • Participate in ongoing professional development through training workshops to remain current with therapeutic best practices, enhancing your skills and knowledge.
Patient Population / Client Focus

Our clients encompass a wide range of ages and backgrounds; from children and adolescents facing developmental challenges to adults managing chronic mental health issues. We prioritize inclusivity, serving individuals from various cultures and socioeconomic statuses. By understanding the unique contexts in which our clients operate, you will help them navigate life's challenges, enhancing their resilience and fostering personal growth.

Qualifications
  • Valid mental health counselor license (LMFT, LPC, LCSW) issued by the state of Georgia.
  • Minimum of a Bachelor's degree in counseling, psychology, social work, or a related field; candidates with a Master's or Doctoral degree are strongly encouraged to apply.
  • Strong clinical assessment and diagnostic skills with a depth of understanding of various therapeutic modalities and techniques.
  • A minimum of two years of relevant experience in a clinical setting.
  • Outstanding communication and interpersonal skills that foster trust and rapport with clients.
  • Ability to work independently while remaining a collaborative team member.
  • A commitment to ethical practice and maintaining professional standards.
Preferred Experience
  • Prior experience working in a community health setting or with diverse populations is highly desirable but not mandatory.
  • Familiarity with telehealth platforms and virtual service delivery models is advantageous and can aid in a smooth transition into this remote role.
Compensation and Benefits
  • A competitive salary structure ranging from $85,000 to $100,000 annually, reflective of your experience and competencies.
  • Comprehensive health benefits, including dental and vision insurance, to support your overall well-being.
  • Access to ongoing education and professional development resources to foster your career growth.
  • A supportive work environment that values collaboration and innovation.
  • Flexible work schedules, accommodating both full-time and part-time roles to suit your lifestyle.
  • Generous paid time off and holiday benefits to ensure a healthy work-life balance.
Career Growth Opportunities

At Radiant Spirit Counseling Center, we believe in promoting from within and supporting the ongoing development of our team members. As you grow in your role, you may have opportunities to take on leadership positions or explore specialized areas within mental health therapy. We encourage continuous learning and mentorship programs to help you reach your professional goals.

Why Join Our Team

If you are passionate about making a difference in the mental health field and want to be part of a dedicated team, Radiant Spirit Counseling Center is the ideal place for you. We are committed to creating an inclusive workspace that values the diverse backgrounds of our employees and clients. Your work will directly contribute to improved mental health outcomes for individuals in our community, and you will be equipped with the resources you need to succeed and thrive in your career.

Application Information

We invite qualified candidates from varied backgrounds to apply for this rewarding role. If you are ready to join our supportive team and help make a positive impact on the lives of others, please submit your resume and cover letter outlining your relevant experience and passion for mental health counseling.