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Remote Call Center Manager Jobs in Augusta, GA (NOW HIRING)

Liveops

Remote Customer Service Representative

Aiken, SC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

greenpath, inc.

Client Success Specialist

Augusta, GA · Remote

... call center environment. • Support client accounts and ensure seamless account management. • ... Remote Work From Home Requirements • A private, enclosed room with a door. • Hard‑wired ...

greenpath, inc.

Client Success Specialist

Augusta, GA · Remote

... call center environment. • Support client accounts and ensure seamless account management. • ... Remote Work From Home Requirements • A private, enclosed room with a door. • Hard‑wired ...

AMBA

Inside Sales Insurance Specialist

Augusta, GA · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Are looking for an account management or relationship-only role What You Bring * Active Life and ...

AMBA

Inside Sales Insurance Specialist

Augusta, GA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Are looking for an account management or relationship-only role What You Bring * Active Life and ...

AMBA

Inside Sales Insurance Specialist

Augusta, GA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Are looking for an account management or relationship-only role What You Bring * Active Life and ...

Pitch Health Solutions LLC

Transfer Agent

Augusta, GA · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Pitch Health Solutions

Transfer Agent

Augusta, GA · Remote

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Nexera

Entry Level Remote Insurance Sales

Augusta, GA · Remote

$1.5K - $3.2K/wk

... call home. No finance or insurance background needed. We'll train you and get you licensed. Why ... Following up consistently and managing your own daily activity * Attending weekly virtual training ...

Nexera

Entry Level Remote Insurance Sales

Augusta, GA · Remote

$1.5K - $3.2K/wk

... call home. No finance or insurance background needed. We'll train you and get you licensed. Why ... Following up consistently and managing your own daily activity * Attending weekly virtual training ...

Talkiatry

Remote Therapist - Georgia

Augusta, GA · Remote

$70K - $90K/yr

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Comfort managing a consistent outpatient caseload * Strong clinical judgment, communication skills ...

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All JobsCall Center JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in Augusta, GA

Remote Call Center Manager information

See Augusta, GA salary details

$27.7K

$60K

$102.9K

How much do remote call center manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote call center manager in Augusta, GA is $60,004.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $70,500.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Augusta, GA? The most popular types of Remote Call Center jobs in Augusta, GA are:
What are popular job titles related to Remote Call Center Manager jobs in Augusta, GA? For Remote Call Center Manager jobs in Augusta, GA, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Manager jobs in Augusta, GA look for? The top searched job categories for Remote Call Center Manager jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Remote Call Center Manager jobs? Cities near Augusta, GA with the most Remote Call Center Manager job openings:
Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in Augusta, GA as of August 2026, with employment types broken down into 100% Contract. Highlights an 100% Remote job distribution, with an average salary of $60,004 per year, or $28.8 per hour.

Call Center Representative

Customer Contact Services

Augusta, GA • Remote

$13/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Be the voice people rely on. At CCS, we handle inbound calls for clients across multiple industries and we're looking for someone who genuinely enjoys helping callers. We need communicators who are calm under pressure, quick on their feet, and take pride in leaving every caller with a great experience. In this role, you'll be the first point of contact for a wide range of callers, handling everything from scheduling appointments and gathering information to answering questions and resolving concerns all while representing our clients with professionalism and care.
During your first 90–180 days, you will access the CCS work environment using your personal computer.
What You'll Do
  • Answer inbound calls professionally and on time
  • Follow client-specific scripts and procedures
  • Gather and document caller information accurately
  • Schedule appointments and relay messages correctly
  • Provide callers with product and service information
  • Process online reservations accurately
  • Maintain quality assurance standards
  • Stay current on all CCS client programs and accounts
What We're Looking For
  • G.E.D. or higher education
  • 1 year of call center or customer service experience
  • Comfortable navigating multiple software platforms simultaneously
  • Basic understanding of computer hardware, software, and general systems
  • Ability to handle confidential information responsibly
  • Strong written and verbal communication skills in English
  • Good problem-solving skills and attention to detail
  • Knowledge of customer service principles and quality standards
Availability
  • 20–40 hours per week. Saturday or Sunday availability is required.
Equipment Requirements
  • Windows 11 operating system
  • Intel i3 or AMD Ryzen 3 CPU or better
  • 8 GB RAM or more (installed physical memory)
  • Two monitors
  • Webcam
  • Wired USB headset
  • Keyboard with F1–F12 and Page Up/Down keys
  • Wired ethernet connection (Wi-Fi not permitted, cellular internet, starlight, 5G etc. are not permitted)
Benefits
  • Work from home
  • Monthly performance bonus opportunities
  • Medical insurance (full-time employees)
  • Dental and vision insurance (full-time employees)
  • 401(k)
  • Paid time off
  • Life insurance
  • Holiday incentive pay
  • Employee events and activities
  • Advancement opportunities

Training will start August 31, 2026, from 8:00 AM to 4:30 PM CST, running Monday through Friday for three weeks.
Sound like a fit? Apply today and join the CCS team.
 
 

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