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Remote Call Center Manager Jobs in Athens, GA (NOW HIRING)

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

Liveops

Remote Customer Service Representative

Athens, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

ASCENSUS

Contact Center Analytics Developer

Athens, GA · Remote

Ability to manage competing reporting/analytics work, communicate trade-offs, and deliver on ... For all virtual remote positions, in order to ensure associates can effectively perform their job ...

All JobsCall Center JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in Athens, GA

Remote Call Center Manager information

See Athens, GA salary details

$28.5K

$61.6K

$105.7K

How much do remote call center manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for remote call center manager in Athens, GA is $61,637.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $72,400.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Athens, GA? The most popular types of Remote Call Center jobs in Athens, GA are:
What are popular job titles related to Remote Call Center Manager jobs in Athens, GA? For Remote Call Center Manager jobs in Athens, GA, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Manager jobs in Athens, GA look for? The top searched job categories for Remote Call Center Manager jobs in Athens, GA are:
What cities near Athens, GA are hiring for Remote Call Center Manager jobs? Cities near Athens, GA with the most Remote Call Center Manager job openings:
Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in Athens, GA as of July 2026, with employment types broken down into 78% Full Time, 9% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $61,637 per year, or $29.6 per hour.

Call Center Agents

Jobs for Humanity

Athens, GA • Remote

$14.50 - $19/hr

Full-time

Re-posted 20 days ago

Job description

Company Description
Jobs for Humanity is collaborating with Upwardly Global and with Morris Insurance Agency to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Morris Insurance Agency
Job Description


Remote Call Center Agent

  • Job Type: Full-time

  • Location: Athens, GA 30601

  • Organization: Morris Insurance Agency LLC

  • Job Rating: 3.8 out of 5 stars


Profile Insights

Find out how your skills align with the job description


Skills

Do you have experience in Microsoft Office? Yes / No


Education

Do you have a High school diploma or GED? Yes / No


Job Details

Here's how the job details align with your profile.


Full Job Description

We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others, we want to hear from you!


Major Responsibilities:

  • Answering incoming calls and responding to customer inquiries

  • Making outbound calls to follow up on customer requests

  • Providing information about products and services

  • Resolving customer complaints and issues

  • Documenting all interactions in the call center software


Qualifications:

  • High school diploma or equivalent

  • Previous experience in a customer service role preferred

  • Excellent communication skills, both verbal and written

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office and call center software


If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!


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