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Entry Level Medical Insurance Call Center Jobs in Augusta, GA

E-Solutions

Call Center Team Lead

Augusta, GA · On-site

Lead, mentor, and coach Insurance Verification, Call Center Location: Augusta, GA 100% Onsite Job Type: Longterm Contract Insurance Tracking is responsible for guiding a team of Insurance ...

AMBA

Inside Sales Insurance Specialist

Augusta, GA · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Comprehensive benefits package including medical, dental, vision, life, and long-term disability ...

AMBA

Inside Sales Insurance Specialist

Augusta, GA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Comprehensive benefits package including medical, dental, vision, life, and long-term disability ...

AMBA

Inside Sales Insurance Specialist

Augusta, GA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Comprehensive benefits package including medical, dental, vision, life, and long-term disability ...

Nexera

Entry Level Remote Insurance Sales

Augusta, GA · Remote

$1.5K - $3.2K/wk

... call home. No finance or insurance background needed. We'll train you and get you licensed. Why ... Typical entry-level job This role -- year one potential $42K-$55K fixed salary $50K-$100K+, no ...

Nexera

Entry Level Remote Insurance Sales

Augusta, GA · Remote

$1.5K - $3.2K/wk

... call home. No finance or insurance background needed. We'll train you and get you licensed. Why ... Typical entry-level job This role -- year one potential $42K-$55K fixed salary $50K-$100K+, no ...

Pitch Health Solutions LLC

Transfer Agent

Augusta, GA · On-site +1

$25/hr

Transfer qualified customers to licensed insurance agents. * Earn commission for every billable transfer ( customer on call 3+ mins ). What We're Looking For * Prior call center or transfer agent ...

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Entry Level Medical Insurance Call Center information

See Augusta, GA salary details

$11

$17

$22

How much do entry level medical insurance call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level medical insurance call center in Augusta, GA is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.99 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Medical Insurance Call Center jobs in Augusta, GA?

The most popular types of Medical Insurance Call Center jobs in Augusta, GA are:

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For Entry Level Medical Insurance Call Center jobs in Augusta, GA, the most frequently searched job titles are:

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What cities near Augusta, GA are hiring for Entry Level Medical Insurance Call Center jobs?

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Entry Level Medical Insurance Call Center jobs near you

Call Center Team Lead

E-Solutions

Augusta, GA • On-site

Other

Re-posted 6 days ago

Job description

Call Center Team Lead

Skills: Lead, mentor, and coach Insurance Verification, Call Center

Location: Augusta, GA 100% Onsite

Job Type: Longterm Contract

Insurance Tracking is responsible for guiding a team of Insurance Verification Specialists to ensure accurate, timely, and efficient processing of insurance documents.

This role oversees daily operational workflows, supports call queue management, and maintains strong client and internal relationships.

The ideal candidate demonstrates excellent leadership, communication, and problem-solving skills, with the ability to thrive in a fast-paced, service driven environment.

Key Responsibilities:

Leadership & Team Management.

Lead, mentor, and coach Insurance Verification Specialists to meet performance goals and maintain high-quality work output.

Provide side-by-side coaching, performance feedback, and ongoing development to support employee growth.

Assist team members with escalated calls, offering guidance and ensuring timely and accurate resolution.

Support a positive team culture that emphasizes accountability, professionalism, and teamwork.

Oversee daily workflows and actively manage call queues to ensure service-level requirements are met.

Reallocate resources strategically during peak call volumes, backlog situations, or staffing shortages.

Make call queues by taking calls when call volumes are backed up or when additional coverage is required.

Monitor team adherence to standard operating procedures, productivity expectations, and quality standards.

Assist leadership in preparing reports, tracking key performance indicators (KPIs), and presenting performance updates.

Maintain professional working relationships with internal departments, agents, carriers, and lender clients.

Participate in client meetings, calibration sessions, or operational discussions to support business needs and ensure alignment.

Communicate updates, process changes, and operational impacts to leadership and partners as needed. Systems, Tools & Administrative Support.

Ensure team proficiency with insurance verification systems, online portals, and call center tools.

Utilize Microsoft Office Suite, including Excel, Word, Outlook, and Teams.

To track productivity, create reports, and communicate effectively.

Support process improvements and contribute to operational enhancements that drive efficiency and accuracy.

Previous experience in insurance verification.

Apply